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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1795 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers admire the 3.1-Channel Soundbar for its exceptional sound quality, describing it as excellent and a significant improvement over TV speakers. The easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about volume control and connectivity issues, the overall sentiment is positive, with customers praising the soundbar's price-to-quality ratio and powerful bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,795 reviews
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for quality soundbars and we found the perfect one, Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp and clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clear sound...use it in 'smart' mode so it can auto-optimize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear talk!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice from center solves my hearing loss and bass is mellow stronger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a deal and it works really good for the price I bought it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 3.1-Channel 340W Soundbar with 6.5" Wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Sound is crystal clear. Enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great!! I feel like Im at a movie theatre. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 channel speaker provides significant better sounds the the TV speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY husband loved his bday gift. The sound is amazing. Just like the movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than TV Audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound, however you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressive at all!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mixed feelings when buying these speakers and they are way worse than expected. Not impressive at all. The speakers disconnect from the TV by themselves. Can't hear the conversations. Built-in TV speakers are better and clearer to hear. Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi HelT,

      Thank you for your review of this Samsung HW-T650 Soundbar System. I am sorry to hear that you are experiencing connection issues. There are a few things you may want to check:

      1) The maximum wireless signal transmission distance is about 33 ft.
      2) If there is a wall between the sound bar and the subwoofer it may cause interference or not work at all depending on the material in the wall.
      3) If there is a device that uses the same wireless frequency (2.4 GHz) near the Soundbar, interference may cause some sound interruption.
      4) Check all of the sources on the soundbar. If the audio is dropping while watching TV it could be an issue with the broadcast.
      5) Also, please be sure you have the latest firmware update. You can update your firmware to ver
      1003.6 by using a USB device. You can find the update on the product page of your HW-T650 on the Samsung website.

      Your soundbar is designed with a dedicated center channel speaker for crystal-clear dialogue. Connecting your soundbar via HDMI will give you the best audio. There are 2 ways to connect your soundbar using HDMI: either by connecting a device to your soundbar, or by using ARC (Audio Return Channel).

      To connect your soundbar and a device using HDMI:
      1) Make sure the TV, soundbar, and device are turned off. Then, connect one end of an HDMI cable into any HDMI port on your TV (make a note of which one). Next, connect the other end to the HDMI OUT port on your soundbar.
      2) Connect a second HDMI cable from the HDMI OUT port on your cable box or video game system to the HDMI IN port on your soundbar.
      3) Turn your device on. Then, turn the soundbar on and press Source or Function to change the soundbar to HDMI.
      4) Turn the TV on and press Source or Function to change the TV to the HDMI port that you connected the soundbar to in Step 1.
      5) You will see a picture from the device on your TV, and hear audio from the soundbar.

      To connect your soundbar with HDMI ARC:
      1) Power on your TV and soundbar
      2) Connect one end of an HDMI cable into the HDMI IN (ARC) port on your TV. Connect the other end into the HDMI OUT (TV-ARC) port on your soundbar
      3) Change the source on your soundbar to the D.IN. setting. After a few seconds, "TV ARC" will appear on the soundbar's display, and the TV will transfer audio through the soundbar.

      If you are experiencing the dialogue being drowned out in action scenes and too low to hear in other scenes, you can improve your experience, by using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
      1) Turn off your Soundbar.
      2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
      3) To turn off DRC, repeat steps 1 and 2 above.

      You can also try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.

      I hope this helps. For further assistance with features, functions, or adjustments to settings, please contact Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Good sound bar for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sound bar...our first, but I can see us upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SOUNDBAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INCREDIBLE SOUND, WORTH IT AND RECEIVED A GREAT PRICE!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and quality. Not too expensive in comparison to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great worth every penny. Would definitely recommend this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bae bought this item and he loves it. Says it was a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great we love it ! Works amazing with no problem .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and loud and easy to hide and great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is okay not as good as the surround sound that i had.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad and product You make this survey very hard to comply to

    I would recommend this to a friend