Customer Ratings & Reviews
- Model:
- HW-T650/ZA
- SKU:
- 6400685
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 3.1-Channel Soundbar for its exceptional sound quality, describing it as excellent and a significant improvement over TV speakers. The easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about volume control and connectivity issues, the overall sentiment is positive, with customers praising the soundbar's price-to-quality ratio and powerful bass.
This summary was generated by AI based on customer reviews.
Great Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound.. I highly recommend this sound bar.
I would recommend this to a friendGreat sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the clarity of the sound.system. We truly enjoy
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it made my Q6o sound so much better.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with the sound quality. I have a 50” Samsung television and believed the television speaker was better than the subwoofer. Was expecting a better performance. To be fair I didn’t make any adjustments.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi bestbuymoore57,
Thank you for purchasing this Samsung HW-T650 Soundbar featuring a dedicated center channel for clear dialogue and a wireless subwoofer for deep bass. I am sorry to hear that you are not completely happy with performance.
Your soundbar features Smart Sound Mode to automatically analyze your content and optimize sound settings for the best audio delivery. You can also select from STANDARD, SURROUND SOUND, GAME, SMART, or DTS VIRTUAL:X effects by pressing the SOUND MODE button on the soundbar remote.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my Mother's Christmas present this year
I would recommend this to a friend- Pros mentioned:Sound quality
Good when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it sounds ok. Have a lot of issue starting it up. Either needs to be turned on and off a few times and/or cycled through all inputs until it recognizes a signal.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TDunn,
In all configurations (Optical, Bluetooth, ARC, and Wi-Fi) when the TV is turned ON, the Soundbar will turn ON. If your soundbar is not turning on, it could be due to another reason. For example, if the Soundbar was used to connect to another device (say a smart phone), then it will remember the last device (smart phone) and wait for a command from that device (the smartphone) and ignore the TV ON command.
You may want to try using a HDMI-ARC connection to the TV. When the TV turns ON, it will send a command to turn on the Soundbar and forces the source on the Soundbar to change to HDMI-ARC. This would make the Soundbar change the source from the prior state it was in.
If you need additional help, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Excellent Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung soundbar and subwoofer gives a theatrical sound!
I would recommend this to a friendGreat Bag and Sound system for that price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved my purchases!!!! Everything works fine
No, I would not recommend this to a friendHaving Technical Issues?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased upon initial installation of this system and the commensurate rear speakers that transpired about one month ago. However, a few days after installation, we began receiving very loud, interference or speaker failures with the system. We cannot power on or use the system at all. We are contacting the Geek Squad on Monday, July 20 to have them come to our home and investigate the source of this failure. Right now, I would just have to assume the system is bad and will need replaced, however, I am not technically adroit with this system and will rely on the Geek Squad to remedy the situation in however they discover that must be done.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RickJ64:
Thank you for purchasing the HW-T650 Soundbar and for sharing your experience. I am very sorry you are experiencing issues with your unit and are currently in the process of getting it serviced.
Please know that your soundbar is backed by a 1-year limited manufacturer's warranty if purchased new from an authorized dealer like Best Buy. Should your issue persist even after your service appointment, please contact Samsung Customer Support for assistance with troubleshooting or warranty service.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
Incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible. Need I say more........!
I would recommend this to a friendExtreme sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music and for movies..the subwoofer bumps.
I would recommend this to a friendexcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent value, great quality and super easy to use.
I would recommend this to a friendReally good products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely satisfied with TV, Sound Bar and DVD player.
I would recommend this to a friendSamsung sound bar not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products but this sound bar Sound quality is not loud enough , the sound goes in and out so I’m not sure if it’s a Defective one and it supposed to do that so that’s why I don’t think it’s worth the money.
No, I would not recommend this to a friendGreat Sound Bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this Sound Bar for one day and loving it already !
I would recommend this to a friendLoving it loving the bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Samsung tv using the arc hdmi port
I would recommend this to a friendGreat soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing easy installation it was exactly what I wanted
I would recommend this to a friendExcellent sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Welcome change and improvement over previous system.
I would recommend this to a friendAwesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system makes my flat screen tv sound fantastic.
I would recommend this to a friendGood sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will buy another one for my bed room tv very soon
I would recommend this to a friend