Customer Ratings & Reviews
- Model:
- HW-T650/ZA
- SKU:
- 6400685
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 3.1-Channel Soundbar for its exceptional sound quality, describing it as excellent and a significant improvement over TV speakers. The easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about volume control and connectivity issues, the overall sentiment is positive, with customers praising the soundbar's price-to-quality ratio and powerful bass.
This summary was generated by AI based on customer reviews.
Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected it to be. My older surround sound was better than the one I purchased very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mandy1986:
Thank you for purchasing this Samsung HW-T650 Soundbar featuring a dedicated center channel for clear dialogue and a wireless subwoofer for deep bass. I am sorry to hear that you are not completely happy with performance.
Your soundbar features Smart Sound Mode to automatically analyze your content and optimize sound settings for the best audio delivery. You can also select from STANDARD, SURROUND SOUND, GAME, SMART, or DTS VIRTUAL:X effects by pressing the SOUND MODE button on the soundbar remote.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
- Cons mentioned:Connectivity
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker stop working after 2 weeks it won’t connect to the Bluetooth
No, I would not recommend this to a friend Not Compatible with Dish TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works with Samsung TV's. Doesn't not work with Dish TV. There are no programming codes that can be programmed with the Dish Remote model 54.0. After hours of searching and chatting on line with Samsung and Dish I finally got it to sort of work by using the Dish Teach Function. Probably going to sell it on line for a loss and get a TCL or Polk sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Roys,
Thank you for sharing your user experience with the Samsung HW-T650 Soundbar. I am sorry to hear that you are experiencing issues with programming your Dish remote. Your feedback regarding this model is important to us and will be shared with our internal teams.
If there is anything we can do to improve your sound such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
Very fair sound system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return this Samsung system. I got very disappointed. If got a Bose system and now I am very happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .asgeac33:
Thank you for your review of this Samsung Soundbar System. I am sorry to hear that it did not work out for you and have returned your unit.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
This was a replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is pretty poor, sometimes we turn on the tv speakers because they are better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Replacement,
Thank you for purchasing this Samsung HW-T650 Soundbar featuring a dedicated center channel for clear dialogue and a wireless subwoofer for deep bass. I am sorry to hear that you are not completely happy with performance.
Your soundbar features Smart Sound Mode to automatically analyze your content and optimize sound settings for the best audio delivery. You can also select from STANDARD, SURROUND SOUND, GAME, SMART, or DTS VIRTUAL:X effects by pressing the SOUND MODE button on the soundbar remote.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Not the sound we were looking for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this sound bar. It is very hard to hear unless you turn it way up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pgridehd:
Thank you for purchasing the Samsung HW-T650 Soundbar and for your review. I am very sorry that you are not happy with the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.
This can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 5.1 or 7.1), whereas PCM provides great sound quality for stereo speakers.
If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.
I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound coming out is muffled and it is very difficult to talk to anyone about this.
No, I would not recommend this to a friendSamsung T650 Soundbar never worked
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar a few days ago after I returned the LG soundbar I bought a week earlier didn't work with it's remote. This one never worked. The power for the soundbar would never come on but the sub woofer had power. So disappointed after having to return one and now have to go back and return this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JimR,
I am very sorry you are experiencing issues with your HW-T650 Soundbar. This issue is definitely not normal, and I apologize for the disappointment.
Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so we can better understand your issue and provide you with troubleshooting assistance or warranty service.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Don’t purchase this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this after two days. Very unfriendly to operate. The screen is too tiny, and the remote is nearly all black, and impossible to see! Plus, it didn’t sound as good as my 25 year old surround system. I love my Samsung TV and assumed this Soundbar would be of equal quality. I was mistaken!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SJMC,
Thank you for your review of this Samsung HW-T650 Soundbar. I am sorry to hear that it did not work out for you and have returned your unit. I understand your disappointment.
Your feedback is very important to us and will be shared with our product team.
Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not as I expected. Was wanting sound to be louder and more clear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cs24:
Thank you for purchasing the Samsung HW-T650 featuring Smart Sound technology that auto-detects what you are watching and adjusts settings for the best experience. I'm sorry to see that you are not completely happy with performance.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, or SMART.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
Refer to pages 22-24 of the User Manual: https://downloadcenter.samsung.com/content/UM/202004/20200417163727097/HW-Q60T_ZA_FullManual_02_ENG_200219.pdf
...to adjust sounds modes, treble, bass, frequencies, subwoofer, and more.
Refer to pages 21-23 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202004/20200423101910539/HW-T650_ZA_FullManual_01_ENG_200219.pdf
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Just ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult to set up with my tv. Not user friendly at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DAB56,
Thank you for purchasing the Samsung HW-T650 soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass.
Your soundbar features Smart Sound Mode to automatically analyze your content and optimize sound settings for the best audio delivery. You can also select from STANDARD, SURROUND SOUND, GAME, SMART, or DTS VIRTUAL:X effects by pressing the SOUND MODE button on the soundbar remote.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
If you need additional help with setup, or have any questions or concerns with this soundbar, please reach out to us via any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
No
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I thought, sound wasn’t the best returned.,...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gabkat,
Thank you for your review of the Samsung T650 Soundbar. Your feedback is appreciated and will be shared with our product teams.
Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound produced was flat. No base. Returned product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Unhappy,
Thank you for your review of the Samsung HW-QT650 Soundbar System. I am sorry to hear that you were not completely happy with your soundbar's performance and have returned your unit.
Your feedback is very important to us and will be shared with our product team.
Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
Not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge fan of this. Set up? Well I did it. Effectiveness as surround sound? Sub par. Not wireless as you would think...the speakers are wired to a box that uses Bluetooth to connect to a sound bar. I don't think I would waste my money hindsight
No, I would not recommend this to a friendpoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad audio I'm using an optical cable audio is some timey sometimes it plays distorted sounds I've switched cable to an hdmi with 2,1 hoping it would fix the issue. It's still doing the same thing both TV and Soundbar are Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi gregj,
I am very sorry to see that you are experiencing sound distortion with your HW-T650 Soundbar featuring Smart Sound which optimizes sound based on what you are watching.
Please try these tips to improve performance:
1) Check that the soundbar is correctly positioned correctly with the SAMSUNG logo facing up towards the ceiling. We have found that many customers are misplacing the soundbar with the SAMSUNG logo perpendicular to the floor (facing you when seated), with the unit resting on the speakers, resulting in muffled sound.
2) Adjust your settings. Your soundbar features Smart Sound Mode to automatically analyze your content and optimize sound settings for the best audio delivery. You can also select from STANDARD, SURROUND SOUND, GAME, SMART, or DTS VIRTUAL:X effects by pressing the SOUND MODE button on the soundbar remote.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
JUNK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 70" Samsung TV with this soundbar and had it installed approx 1 week ago. This morning the soundbar does not work and Best Buy cannot get anyone out here to repair this item until over a week from now. Thanks a lot Best Buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .MIKE,
I am very sorry you are experiencing issues with your Samsung HW-T650 Soundbar. Should you need further assistance even after your service appointment, please reach out to Samsung Customer Support so we provide you with troubleshooting assistance or warranty service.
Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
disappointing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with this - I could barely hear the sound. I think the TV had better sound output. It might have been a setting between my Sony TV and the speaker, but I couldn't figure it out and returned it.
No, I would not recommend this to a friendOpen box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. I bought it as open box “like new” online. Arrived and the speaker cover was ripped and the sound bar was somewhat scuffed up. No instructions in the box. Box was in poor condition. I didn’t even turn it on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alvarez,
Thank you for your review of this Samsung Soundbar System. I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
Not good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI ARC keeps cutting in and out. Tried update, different HDMI cable and different tvs with no luck. Currently connected by optical cable. Samsung chat support is automated and no help. Buy something else.
No, I would not recommend this to a friendSound bar quit working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to try and return it as it completely quit working 3 weeks after it was installed, but it is the Christmas season and I can't get thru to anyone at the store on the phone. I'm not about to go in the store right now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MIss,
I am very sorry you are experiencing issues with your HW-T650 Soundbar after three weeks after it was installed.
Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so we can better understand your issue and provide you with troubleshooting assistance or warranty service.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador