Customers are satisfied with the ease of use, attractive design, and quality of this 30" built-in gas cooktop. However, some customers found the burner grates heavy and difficult to clean, and the knob placement and size of the cooktop to be less than ideal. The spacing between the burners was also mentioned as a potential issue for some users. Despite these minor drawbacks, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 54 reviews
Pros mentioned:
Design
Rated 5 out of 5 stars
Nice cooktop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up with excellent flame output. The grills are hefty and expensive looking. It was for my mom's house and she is very happy with it. Slick and contemporary. Would recommend.
Thank you very much for your observation of our cooktop. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and efficient, easy to clean too. Big enough for a family of four.
Hi there Tica, I am glad you are enjoying your Samsung Cooktop. It was so nice of you to share your feedback with us. We are so glad to have you be a part of our Samsung Family. ^Brad
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
nice to have
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick and straightforward to adjust and use it in a short period.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good but the grates are what sold us, heavy duty and durable for those that love to cook. Knob control positions are marked on the fornt panel so there is no guessing on which burner is being lit. Install team was very professional and quick with no drama and real questions being asked of me to make sure I was happy before they left.
Hi there SandySpringsSteve, I would like to congratulate you on your new Samsung Cooktop. I appreciate you sharing your love for the unit with us. We thank you for being a part of our family and choosing Samsung in your home. ^Brad
Cons mentioned:
Knobs
Rated 1 out of 5 stars
HATED IT!!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am gonna be very honest about this stove top. I HATE IT!!! Because the knobs are on the front of the stove top, this limits the burner space and you cannot put 2 pans on the burners at the same time. I am 100% I will take this back to Best Buy. My old stove top had the knobs on the side of the stove which gave me full use of all 4 burners. This was designed poorly!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect purchase. Looks amazing and works like a professional gas cooktop. Very happy. Best Buy installation was fantastic. Showed up as expected, very professional and efficient. They were friendly and personable. Overall great experience. Thanks!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replacement for stovetop that was 15 years old. The grates are very heavy and stove works great. It is nice to have a burner turn on without having to light a match to start it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish I would of know how heavy the burner grates were before I purchased. It’s a challenge to lift up and clean burners. Also around burned changed colors too fast due to cleaning. Cooktop works well, but the burner grates and around the burners age way too fast making it looked aged.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello, we thank you for taking time out of your day to leave us this feedback. You are a valued customer and your opinion matters to us. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a troubleshooting guide to support your concerns on cleaning the cooktop (https://bit.ly/3B1dv8f). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143807842) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena