Customer Ratings & Reviews
- Model:
- NA30R5310FS
- SKU:
- 6372681
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, attractive design, and quality of this 30" built-in gas cooktop. However, some customers found the burner grates heavy and difficult to clean, and the knob placement and size of the cooktop to be less than ideal. The spacing between the burners was also mentioned as a potential issue for some users. Despite these minor drawbacks, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:QualityCons mentioned:Size
Great, but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop is great quality, the drawnback is that I cook every day and depending on the menu some times I need big pots or pans, but this is made for small cookware, there is n ot space to be able to use the 4 burners at the same time. I replace a GE cooktop with knobs on the right side, so I guess that makes a difference in the space. :(
I would recommend this to a friend - Pros mentioned:Ease of use
Winner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is pretty basic, but that's a good thing! Why have a bunch of gadgets you won't use. I wanted the model with the griddle but with supply chain issues, it wasn't available until after Christmas but I bet that gets extended. So, I compromised and got this one and am very happy. It works perfectly, instant heat and I'm cooking 3 times faster (converted from electric). Pots move easily across the top and easy to clean - win win win!
I would recommend this to a friend - Cons mentioned:Burner grates
Kinda tall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little bit taller than I imagined so measure before you buy. It felt a little close with the taller grate and the microwave above. But it looks cool and dies the job. The burners took me a bit to get used to. I had to adjust my cooking times and heat settings quite a bit vs our old gas cooktop. Really wish it wasn’t as tall but I’m getting used to it. Overall a nice piece.
I would recommend this to a friend Sleek and solid design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this cooktop as part of a kitchen remodel. It looks excellent and all 4 burners lights fast, and works well across each. Pleased with the purchase so far.
I would recommend this to a friendGreat cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built and looks good. The upper cast grill iron is very heavy and for some people that might be issue, but I like it.
I would recommend this to a friend- Pros mentioned:Quality
Works great!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great built quality converrted to propane reason i didn't give 5 star because the regulator that xame with it didn't wotk for propane had to buy a separate one other than that its great!!
I would recommend this to a friend - Cons mentioned:Burner grates, Knobs
Samsung cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grates are very heavy making cleaning difficult. The space on the cooktop is limited. Not sure I’ll be able to use all four burners at the same time. The knobs are difficult to see and read( which burner to use and level of heat, high, medium, low).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BarbaraS,
We want your cooktop cooking experience to be as productive as possible and keep it clean and looking new.
Each burner has a corresponding knob to set the flame level from LO to HI. The burner indicators are located above each knob and show which burner the knob controls.
You may refer to these links:
How to clean your Samsung gas cooktop - Cast-iron griddle, grates, and wok grate: https://www.samsung.com/us/support/answer/ANS00049945/
How to use your Samsung gas range or cooktop: https://www.samsung.com/us/support/answer/ANS00090962/
The below link is the user manual for your model. Turn pages 11-12 (Layout), pages 13-15 (Using the cooktop burners), page 17 (Control knobs and Burner grates and components), and page 19 (Grates) for reference: https://downloadcenter.samsung.com/content/UM/202007/20200714112233921/NA5300R_DG68-01132A-01_EN-MES-CFR.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145725664, to help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:DesignCons mentioned:Knobs
Look very nice and durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cooktop is a really good purchase for us. The style and function is quite good. The only downside I see is that it took a bigger space for the knobs. This prevented us in using all burners with bigger pans.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share this feedback with us, Pogie. We are happy to have you as a satisfied member of the Samsung family. ^Lo
- Cons mentioned:Burner grates
Good cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this cooktop is good except one small problem the burners are placed slightly near to one another. if you place a large vessel on one burner, there may be no place left for the other one to use
I would recommend this to a friend - Pros mentioned:Ease of use
Great range top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a lot to love about the range. Burners work well and is easy to clean. The grates are heavy, solid, and two inches tall. You can’t tell from the pictures. My only complaint is that I went from a side dial to front dial range and now I’ve lost depth for having multiple large pots on the burners
I would recommend this to a friend - Pros mentioned:Ease of use, Quality
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop works great and is well-built, very easy installation as well.
I would recommend this to a friend - Cons mentioned:Burner grates
Works Well but Grates are Heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop performs well. The only drawback is that the grates are very heavy. There are two and they weight 17 pounds each!
I would recommend this to a friend Cooktop great installation no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is beautiful but the service was not. We made an appointment to have the cooktop installed and the granite cut. When he got there he said he didn’t have the tools with him. When we called the company they said they don’t cut granite. We had to get a company to cut the granite and another company to install it
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall installation experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Ease of use
Great cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our old cooktop with this Samsung and very happy with the purchase. Very functional, easy to clean, and looks nice as well.
I would recommend this to a friend - Pros mentioned:Design
Very sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this cook top. The only flaw I see along with others is it's hard to see the flame so you have to bend way over to adjust. Otherwise very sleek and a big improvement from my last cook top.
I would recommend this to a friend - Pros mentioned:Design
Excellent Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this cooktop to replace an older model of a different brand. It operates very well and cooks food very quickly and efficiently. The cooktop itself is attractive and fits well with my other kitchen appliances. I would recommend this Samsung cooktop over others that I examined prior to buying.
I would recommend this to a friend - Cons mentioned:Burner grates
A good, affordable cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooktop looks nice and has very powerful jets. The burner spacing is a little tight, but that usually doesn’t come into play.
I would recommend this to a friend - Pros mentioned:Ease of use
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to clean. Looks beautiful in my new kitchen..
I would recommend this to a friend - Pros mentioned:Design
Great looking Gaston.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the easy access to burner controls. Really love the height of the gratings. Have received many compliments on style and color of cooktop.
I would recommend this to a friend - Cons mentioned:Knobs
Good looking stove top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish top grill was black not gray and knobs were on the side. Makes It a bit crowded on top cooking
I would recommend this to a friend
