Customer Ratings & Reviews
- Model:
- NA30R5310FS
- SKU:
- 6372681
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, attractive design, and quality of this 30" built-in gas cooktop. However, some customers found the burner grates heavy and difficult to clean, and the knob placement and size of the cooktop to be less than ideal. The spacing between the burners was also mentioned as a potential issue for some users. Despite these minor drawbacks, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Stovetop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grates are very heavy. I am concerned I will drop one. I’m also concerned I’ll scratch the surface each time I take them off to clean the stovetop. I wish they were individual units.
No, I would not recommend this to a friend- Pros mentioned:Quality
My wife love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted new stove top to match refrigerator we purchased 2 years ago. We are very please with the look and quality of it.
I would recommend this to a friend - Pros mentioned:Quality
Cooktop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vey nice cooktop good quality n good working condition
I would recommend this to a friend - Pros mentioned:Design
Well designed for the kitchen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and features. Quite an upgrade from the old top
I would recommend this to a friend Very bad quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paint came off after the first cleaning, very bad quality , very heavy to clean
No, I would not recommend this to a friendReally nice cooktop….love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new cooktop. Makes me look like a real serious gourmet cook…lol. The burners are very smooth and work well. The grates are super heavy duty and heavy to lift off to clean.
I would recommend this to a friendStove top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great with set. Just the right size. Fits perfect. Get a Best Buy plan
I would recommend this to a friendCooktop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung cooktop I purchased from Best Buy Is One Awesome cooktop.. I Love It!
I would recommend this to a friend- Pros mentioned:Design
Stainless Steel stove top
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gas stove top is outstanding. We just got finished installing granite in the kitchen and this stainless steel stove top looks great surrounded by the granite. It was changed over to propane which was very easy to do and the install went without a hitch. The price wasn't bad either.
I would recommend this to a friend - Pros mentioned:Ease of use
So far, so good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new cook top, thus far. We're a few weeks in and enjoying it very much. Its sturdy, efficient and easy to clean.
I would recommend this to a friend - Cons mentioned:Size
VERY SMALL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this cooktop is very small, 4 pans doesn't fit at the same time. Scratches easily.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Cooktop. We are sure that this was a great addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on the last day of sale (6/18) along with an oven. You did not honor the sale price nor match price from Howard’s. I had to spend an extra $1000.00 because of this. I will never shop with you again and I will make sure I tell everyone not to shop with you. Just another disappointment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment when the cooktop sale price was not honored.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better with the unit's pricing. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Cons mentioned:Burner spacing, Size
Not a very good cooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Looks very nice. Cons: 1. Distance between front and back burners is too short. Unless you have very small pots and pans you can't really use more than two. 2. Very Bulky and heavy grill as well as extremely hard to clean. I would return if I could.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you, Boazparran, for sharing your thoughts on this cooktop. Samsung values your opinions and we appreciate the feedback. ^Jecca
- Cons mentioned:Burner spacing
Lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work properly. All burners burned bright yellow and orange. After several trouble shooting phone calls with Samsung they agreed to replace it. Opted to go with another model. Still awaiting delivery and swap out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RichardS,
We're pleased that your cooktop will be replaced. We appreciate you sharing your overall experience with the unit.
To follow up with the delivery of the replacement, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145261248), which will help our team pull up your information.
Have a great day.
Melardo
