Customer Ratings & Reviews
- Model:
- NZ30K7570RG
- SKU:
- 5581729
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the product highly for its ease of use and quick heating speed. They also appreciate its simple and attractive design, noting that it looks great in their kitchens. The overall performance is considered great, with the added convenience of WiFi features allowing remote control.
This summary was generated by AI based on customer reviews.
Reggie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Digital format of operation is not intuitive. Takes three steps just ti turn it on. Temperature selection doesn’t work well. Gotta keep user manual handy. If u get a d0 error message, the correction listed in owners manual didn’t work. Had to turn breaker off and on to release lockout
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We guarantee that this gets resolved right away.
An error code "d0" means a key is pressed for over 8 seconds.
You may refer to these links:
Cooktop error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001785/
How to use your electric cooktop: https://www.samsung.com/us/support/answer/ANS00060805/
The below link is the user manual for your model. Turn the page 16 (Cooking zones), page 17 (Magnetic Knob), page 20 (Recommended settings), pages 23-24 (Using the proper cookware and Choosing the proper cookware), and page 29 (d0) for reference: https://downloadcenter.samsung.com/content/UM/201904/20190417163536839/NZ30K7570R_DG68-00821B-06_EN-MES-CFR.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145749639, to help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Overall performance
Beautiful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s gorgeous. Can’t wait for it to get installed. It’s so cool
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance - works well to date with no problems
I would recommend this to a friend - Pros mentioned:Design
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! The cook top is awesome. We love it!!!
I would recommend this to a friend Move on....
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty, to for a few weeks and then it's scratched to bits. We have been super careful but expected the wear on this to be tougher! We've never seen anything like this in the way of wear and tear on a cooktop. Now we have a large deep crack on it and no clue how it got there, we did NOT purchase the extended warranty and did not use a credit card that provides it. Shame on me. I will add that we are not daily cookers, most of the time we work away from home for months at a time so it's been installed for a year and used for a year but had purchased it a few months prior to that during a new build. Not happy, it's a lot of money. This also turns itself of randomly while cooking!! BEAWARE and GET the extended warrenty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how disappointing it is when the cooktop shows scratches and cracks, JulieW. We're here to help.
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
You may also refer to the user manual for more information about maintaining the glass cooktop. Turn to pages 26-27.
https://downloadcenter.samsung.com/content/UM/202310/20231019162213269/O_01_NZ30K7570R_DG68-00821B_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146699082) to help our team pull up your information when you message us.
Thank you.
-Angelica
Complete Kitchen Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well.....after a complete kitchen redo....I purchased a kitchen appliance set....wasn't looking for Samsung; as i had a bad experience with Samsung Clothes Washer/Dryer set..... With that said, so far so good....time will tell.... My last range was over 15 years old.....so getting used to the new and approved technology was a learning curve.
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buying experience and equipment surpasses my expectations.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great cook too. I would recommend this product
I would recommend this to a friend Got burned buying this junk, nothing else did
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 7 months of use, the main burner decided to quit in the middle of boiling water. Turning the power off and on does nothing. It clicks like it's going to heat, but it does nothing. All the other burners are functional. Because of Covid, the remodel took 8 months to complete. So the cooktop wasn't installed right after purchase and the warranty starts on the day of purchase (not even the day of delivery, much less day of installation). So it's now out of warranty, I'm out of luck, and Samsung is out of a customer forever. Do yourself a big favor and buy anything but Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A burner that stopped working while cooking something is not the experience we want you to have, JohnT. We're pleased to help with your Samsung cooktop.
I recommend checking the link below for troubleshooting steps to try when one burner on the cooktop does not work.
https://www.samsung.com/us/support/troubleshooting/TSG01001949/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145153374) to help our team pull up your information when you message us.
Thank you!
-Angelica
Awesome Cook Top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the modern sleek look and the use is amazing. It’s one to brag about.
I would recommend this to a friendEasy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love cooking and with this stove love cooking even more.
I would recommend this to a friendLove the layout!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nicely made cooktop. I love that it has 5 burners with the option of combining 2 burners for a griddle.
I would recommend this to a friendBeautiful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the Samsung Electric cook top..cooks food evenly..love the magnetic knob..and love when you power on the stove the start up looks like the RPM on a car!!
I would recommend this to a friendgreat cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good so far. cooks very well. beautiful addition to kitchen
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that you're getting great use out of this cooktop, whingham. ^Lo
Scratch very easily
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It scratched the first week of use. It’s beautiful, but I don’t think it’s going to last
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dlanie,
We can feel the dismay you have with this cooktop. We are here to help you in any way possible.
We recommend checking the resources below for steps to take on how to take care of your cooktop. Please watch the video and kindly click on the embedded words for more details.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147270069), and it will help our team pull up your information.
^Rodel
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Great. Great
I would recommend this to a friendCooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Cooktop. 30" size cooktop have Five burners and with wifi that's awesome
I would recommend this to a friendgreat cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. boils fast. wish there was a fast boil button. love the sync feature.
I would recommend this to a friendIn love
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, love the way you could use the knob or fingers to increase and decrease the heat.
I would recommend this to a friendBrand response from Samsung
Posted .I am thrilled to hear how much you are loving your new cooktop! We're honored to be apart of your home! ^Shay
Samsung cooktop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cooktop. So glad i purchased it for my kitchen remodel.
I would recommend this to a friend