Customer Ratings & Reviews
- Model:
- RF22A4221SR/AA
- SKU:
- 6471965
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
New fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far seems just find at first trouble with water line in door. But have a replacement and it’s doing ok
I would recommend this to a friendSamsung Refrigerator Black Stainless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, couple things we don't like. You have to open both sides to put things in and get things out, freezer in bottom is deep but organization is difficult, we do utilize the top drawer in freezer and ice box, very easy access
I would recommend this to a friend- Cons mentioned:Water dispenser
No work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser not working. Tried all the time to fix
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to see that you had this problem with your unit and we would like to see how we could assist. We apologize for any inconvenience this has caused. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107788) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Not good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality and too small for a family of 4. We've had issues with it within the first year.
No, I would not recommend this to a friendHorrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had an issue with Best Buy until I purchased an appliance from them. The process was horrible! After 4 weeks of going back and forth on delivery, I finally canceled the purchase. In addition, I was refunded the money on the refrigerator. Still, I have not been refunded on the delivery charge or water kit as their system shows the product is still "out for delivery." This was a considerable inconvenience all around and disappointment from a big box retailer like Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with arrears related to your refund, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's small, the front dispenser is water only (no ice) and the doors don't have handles you have to open them from the top - this was a replacement for something that was out of stock, I woudn't buy it again
No, I would not recommend this to a friendBrand response from Samsung
Posted .We would like to know more about what transpires with your refrigerator, Markus, to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145474731) to help our team pull up your information.
Have a great day.
^Camille
Samsung - 22 cu ft 3-door French door smart refrig
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. There is no door handle, lots of finger prints and smudge is left on the doors. Its a hassle having to clean up the smudge on the door every now and then
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
It's important to have a well-maintained refrigerator, both internally and externally. Let's get the information you need to keep the fridge in tip-top condition.
The link below will help guide you in keeping the refrigerator in its pristine condition. Please select the topic that piques your interest and learn more by checking the hyperlinks and watching the video.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146983555) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
NOT a very storage friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT a very storage friendly appliance, other then that so far in 2 weeks I have not seen any issues so far. let see how this will behave as time goes on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have the best experience with your fridge, Saleem125. Let us help you organize it.
Please click the resources below to help you maximize your fridge's storage. Browse over the hyperlink for tips.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147203351, to help our team pull up your information when you message us.
Have a great day.
-John
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales person juan was the best when they delivered the refrigerator I didn't notices a little knick on the the bottom of the refrigerator but still deserve the 5 stars
I would recommend this to a friendGreat customer services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great buy l’m really happy with my purchase at Best Buy great customer services
I would recommend this to a friend- Cons mentioned:Water dispenser
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge, but water dispenser not working. If id known I would have this many issues, I would have saved myself the money and bought a fridge without a water dispenser.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We all know a working water dispenser is needed to enjoy a glass of water, EsmeraldaM. Let's go ahead and check why it did not work.
When it comes to your water dispenser, you'll want to ensure everything is in working order; otherwise, it may need to be dispensed properly. Please check this link for details.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
How to fix your refrigerator's water dispenser | Samsung US
https://www.youtube.com/watch?v=XR86_O-ZfFA&t=3s
Samsung refrigerators have a few different lock functions, depending on what model you have. Please check this link for details.
Unlock your refrigerator control panel
https://www.samsung.com/us/support/answer/ANS00035741/
You need a clean water filter to get fresh, filtered water. Please check this link for details.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145511334) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Cons mentioned:Water dispenser
Never in my life had a purchase like this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it three weeks. The Best Buy installers were little more than delivery men. I had to hook up the water line myself. They told me they were not allowed to touch plastic lines and their ($39.99) stainless steel water line was too short to use. I still need to take it back. The water dispenser worked briefly. Three weeks and three repair visits later, it worked for one day and I have to call them back. May just tell them to come and get it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the water line installation.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Samsung 22cf fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new fridge is what we hoped for, with water and ice, plenty of storage. We no longer have moisture problems and food stays fresher longer. It’s a great product.
I would recommend this to a friend- Cons mentioned:Water dispenser
Do not purchase this refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator on Labor Day weekend. It's flashy and nice. The first refrigerator that was delivered and installed did not cool, and freezer didn't freeze. I called Best Buy and Samsung and they tried everything to troubleshoot it. The water dispenser worked on this one. I did a swap for the same Samsung and model number. The second was installed, this time it cooled very nice. The problem, on the second refrigerator, the water dispenser did not work. I had it with Samsung appliances. I went in and returned the Samsung and exchanged for an LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Bestbuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
- Trisha -
Ideal purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My research showed the refrigerator had the features I needed and wanted at a sale price that fit my budget.
I would recommend this to a friendNew refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is exactly what my wife and i were looking for. We are very happy with it. The ice maker plus the water dispenser are an awesome feature.
I would recommend this to a friendGreat fridge, could have bigger fridge space thoug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great except the upper fridge storage space has room for improvement. Otherwide it is a wonderful fridge for the price and dimensions and design for a small kitchen.
I would recommend this to a friend- Cons mentioned:Water dispenser
Broke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 days in and the water dispenser broke. Makes ice just fine, even used the water dispenser once. Next day, no more water but kept making noises. Returned to Bestbuy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey, Teddy. I understand this ordeal with your refrigerator has you frustrated. I can relate to this concern. Thank you for alerting us to this matter. We hope we can take a look into this matter for you. If you need assistance in any way; you can use the information below to contact our Social Media Team using the following ticket number 1143891715. We hope to hear from you soon. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
ice machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes ice like no other. ICE ICE ICE ICE ICE ICE ICE For days
I would recommend this to a friend- Cons mentioned:Water dispenser
Don’t waste you time or money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same issue as everyone else. Water dispenser doesn’t work. New fridge came this morning, also doesn’t work and had a dent. When I purchased, there were no reviews yet, now plenty all with the same issue. Lady on the phone had a horrible attitude, $2k fridge and it’s going back! Disappointed to say the least.
No, I would not recommend this to a friend