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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 515 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 515 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new refrigerator I love the bottom freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks good. Lots of room. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung 3-Door French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this refrigerator. We were looking for a black stainless refrigerator that would fit in our existing space and have the features we wanted. This model fits our needs perfectly. We enjoy the easy use of the settings, the water dispenser, the well-lit interior, and the amount of space in both the refrigerator and freezer sections.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Excellent, congratulations on your new Samsung Refrigerator. I appreciate you taking the time to share your feedback with us. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many choices for 30 inch width but this is by far the best! Love the water despensor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Great storage and lots of ability to rearrange shelves to my liking.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. Unfortunately the water dispenser stopped working after a few weeks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to hear that you are having this problem with your refrigerator. Here is a link to a troubleshooting guide that may help with the concern you are having with your water dispenser (https://bit.ly/3nBrGgr). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144087364) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    Water Dispenser Doesn't Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemingly like everyone else, our water dispenser worked once then stopped working. Oh...this was after we replaced our original fridge because ice and water didn't work. So we've had two fridges. Both of which wouldnt dispense water.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello wbk501! We are sorry to hear that your unit is not dispensing water as it should. I know it can be frustrating and we would like to help rectify the concern.
      Please see the link to help with your water dispenser concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001875/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143825551
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Katherine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy! 4 th appliance delivered in last month. My kitchen looks good!

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    No water

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser did not work. Had multiple technicians come out to make repairs and ended up having to return. Good for smaller spaces, but we bought for the water dispenser.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JesyR,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good only had it a couple of weeks outside water dispenser is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Court clown

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the French doors look nice, I prefer a single door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it had to return first fridge as it was dented. Paid double tip for workers excellent job. Think that was unfair paid $30 to each group for the work they did but if fringe was not damaged we’d have saved $30. Please send with our gift card. We are waiting to buy a couple items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modern Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modern refrigerator. Happy with the overall function and aesthetic of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a very happy wife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy’s was awesome and they help us with all of our questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Has so much room with the French doors and the bottom freezer is so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love samsung fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great work so far. loving the wi-fi and smart app form my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person Andy Skhal was great and very helpful. Delivery person Jackson Landgreen also awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 24 hours in but so far its great. Briģht lights and nice controls

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    Poor quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fridge was defective upon delivery, constantly beeping and watet would not dispense, the fridge thought a door was open constantly. Second fridge now will not dispense water after working fine for 3 days. Repair man scheduled. Will update review after.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Garus,

      We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience since the water dispenser does not dispense water.

      While waiting for the schedule of the repairman, you can check the article about water dispenser issues.

      Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/.

      If you have inquiries and need further assistance, you can contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Ticket number: 1144660897

      Thank you for choosing Samsung, and have a great day!

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! No problems with the water dispenser like others have mentioned. Easy install.

    I would recommend this to a friend