Customer Ratings & Reviews
- Model:
- RF22A4221SR/AA
- SKU:
- 6471965
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Who’s at the door?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor runs very often and it’s noisy. It sounds like someone is ringing our doorbell when the motor starts up. It’s that loud!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, leavicki
Thank you for bringing this to our attention and we do apologize about your issue with your Samsung - 22 cu. ft. Smart 3-Door French Door Refrigerator with External Water Dispenser - Stainless steel being noisy.
The experience is not what we expect from our customers.
I recommend following the steps in this link to help you with this issue.
Understand the noises coming from your Samsung refrigerator
A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting the conversation. This guide will review potential noises and advise you of any steps you should take when there is something you can do to prevent the noise
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE&t=16s
For further assistance, you may reach us via the following option.
Reference number: 1144348982
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung,
^Ross
- Pros mentioned:Overall performance
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value on this Samsung refrigerator - and it works great!
I would recommend this to a friend - Cons mentioned:Water dispenser
broken water dispenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with fridge but water dispenser stopped working after a week, Ice machine works fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there sadaboutfridge, I realize that you are experiencing some concerns with your Samsung Refrigerator not dispensing water and know that is alarming. I want to provide you some helpful information to ensure you get the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
If you need any additional assistance, reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143896245. We thank you for letting us be your choice for your home. ^Brad
Great find
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were hesitant to purchase due to all the negative reviews regarding the water dispenser issues. BUT, due to size issues, we purchased and are very pleased with the refrigerator. Water dispenser works. The cooling and space are excellent and the finish essentially eliminated finger prints on the black stainless. This unit was manufactured in November and placed in our kitchen 1/28/22. Excellent so far.
I would recommend this to a friend- Cons mentioned:Water dispenser
WATER DOES NOT WORK!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. THE WATER STOPPED WORKING FOR A SECOND TIME THIS IS MY SECOND REPLACEMENT
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Qball951, I see that you are experiencing issues with your Samsung Refrigerator not providing any water and know that is upsetting. I want to provide you with some useful information to get your unit operating properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
If you are still experiencing problems, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143987414. We are so thrilled to have you as a member of our growing Samsung family. ^Brad
- Pros mentioned:Overall performance
Amazing refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, looks amazing and very functional highly recommended!
I would recommend this to a friend Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our fridge. its roomy and i love the cheese drawer and lots of door shelves
I would recommend this to a friend- Pros mentioned:Overall performance
Nice fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Only had it for a couple weeks. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung bottom freezer refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. No problems so far. Looks good in my kitchen.
I would recommend this to a friend - Cons mentioned:Water dispenser
Not the best fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged delivered and after intallation, water dispenser keeps leaking
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Mostly a great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great fridge. Only downside is the shelves are not very adjustable.
I would recommend this to a friendNew fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade for us. Left door squeaked from day 1 which I don’t understand but still love it all the same.
I would recommend this to a friend- Cons mentioned:Water dispenser
Water Dispenser Stopped Working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sad to say that I have the same issue with the water dispenser. It worked for exactly one week and now it has stopped working. This is obviously a defect and samsung should fix this with the current inventory and for those of us who have made the purchase. The rest of the refrigerator is great for my space.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Cabsavgirl, I am glad that you are loving your new Samsung Refrigerator and it is great to see it was perfect for your space. I want to ensure your experience is great. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143942404. We thank you for choosing our Samsung family. ^Brad
Delivery service sucked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Payed for delivery and removal and didn't take old fridge old one still sittng in my kitchen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the services included in your purchase.
Have a great day.
-Ernest-
- Cons mentioned:Water dispenser
Water dispenser broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser broken like after a couple hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Thank you for taking the time to leave this review.
We understand you have a concern with the water dispenser.
To help you with the water dispenser concern please do check this link
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144982485) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricy but has a good warranty compared to others
I would recommend this to a friendSamsung Refri
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Purchase process was smooth and delivery and installation(water line) was excellent.
I would recommend this to a friendBrand response from Samsung
Posted .That is great to hear! We are so glad that you had a great experience! Welcome to the Samsung family! ^Shay
- Cons mentioned:Water dispenser
No brainer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get the water to work. not sure why we have tried everything
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry about any performance issues you may be experiencing with your product, and we would love to look into this further with you. I am including a link to a helpful troubleshooting guide to support your concerns on the water dispenser (https://bit.ly/3IqdCPB). If you need further assistance, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143955821) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Customer Service Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product advertised as excellent condition was damaged. The delivery company failed to contact me prior to delivery. Had to re-schedule. Delivery employee lied to me claiming he called half hour before delivery when he did not.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
- Pros mentioned:Size
Good refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent size for what I paid, it fits in space provided
I would recommend this to a friend