Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$1,499.99
Save $300
The comparable value is $1,799.99

Customer reviews

Rating 4.1 out of 5 stars with 515 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 515 reviews
  • Rated 5 out of 5 stars

    Samsung 22 cu. ft. french door refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits into a relatively small opening yet provides plenty of space inside. One of the few refrigerators less than 31 inches wide that also has a water dispenser in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Size
    Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love this Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Weeks in, and other than having to connect and then disconnect the water supply line the first 3 days several times to get water dispenser working consistently, this is an amazing fridge. We have a smaller area for fridge and this one is huge… Love the no external handles to bang your head and or shoulders on, the super narrow shelf for eggs, cottage cheese, etc…and how quiet and well lit up this fridge is. We are so happy with it and are so sorry to see so many negative reviews on what so far has been the best Fridge we’ve ever owned

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wall damaged! Won’t fix!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged wall when installing refrigerator and will not approve to have it fixed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your dismay about what happened with the wall.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Black stainless

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless steel kooks great in my kitchen. Fingerprints do not stay on refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installer sucks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install delivery sucked. Almost got run over. Had to hire plumber and pay out of pocket. Experience was horrific.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Water Dispenser Stopped Working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful but the water dispenser stopped working. I will be exchanging.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kymberlee,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Kathy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. Fits perfect in thw space in my kitchen and is easy accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator we needed zero clearance for left French door against wall.Had to return it.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Water dispenser will not work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for food but the water dispenser doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Joseph, we are sorry to hear that your refrigerator dispenser is not working as designed. We are here to help you get the best performance out of your appliance. I am including a link to a helpful troubleshooting guide to support your concerns on the water dispenser (https://bit.ly/3nmP2GU). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143890201) and it will help our team pull up your information. Thank you for choosing Samsung for your home. ^Lena Samsung

  • Rated 5 out of 5 stars

    It’s litty fridgy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this fridge slaps haha it’s crazy haha whoa look at this water spout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price Superior quality love the finish just what we were looking for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice dispenser stopped working three days after installation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gabby,

      We appreciate your review of your overall experience with the ice maker of your Samsung refrigerator, and we'll be glad to look into this for you.

      Here is a link to the troubleshooting steps to try when your Samsung refrigerator has ice dispenser issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144960451) to help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    Installation-none

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not installed yet! Last time they missed the mark--no refrigerator placed on the truck. Can a Manager call me to review my concerns. When rescheduled--the refrigerator and ice maker were scheduled at different times. Last time they were scheduled together.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.

      Your reference number is 1144625128.

      -Noraina Samsung

  • Rated 5 out of 5 stars

    So good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big the fridge is and it cooled down sooo fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Beauty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator, it was a little pricey but worth every dime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was very good, The Sales Man was very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drivers were great and good customers service,helped set everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. It was delivered & set up rihhy on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exact fit!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at 8 stores before finding this for our new entertainment space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French Door Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it, especially the freezer!

    I would recommend this to a friend