Customer Ratings & Reviews
- Model:
- RF22A4221SR/AA
- SKU:
- 6471965
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
samsung 22 cu ft smart 3 door french door
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice fridge for what i needed to fit in a small space, an external water dispenser is a bonus so i dont need to keep my brita filter - the fridge is deep, so there's arguably enough space
I would recommend this to a friend - Pros mentioned:Overall performance
Nice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, helpful and frienly staff. Pricy. but nice
I would recommend this to a friend - Pros mentioned:Capacity
Great one! Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient process at Beat buy- I recommend it ! I love the refrigerator- spacious & bright- exactly what I need
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was a considerable upgrade from our old fridge. No complaints. Having filtered water and an ice maker is also nice.
I would recommend this to a friend - Pros mentioned:Size
Scott
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of refrigerator for the size and price. Very pleased with our purchase.
I would recommend this to a friend - Pros mentioned:Size
PERFECT FOR OUR RV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME FRIDGE! LOVE IT IN OUR RV. PERFECT FOR WHAT WE NEED
I would recommend this to a friend Very good Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very good, and the french doors make access to the food easy. I just wish there was a little more flexibility in configuring the shelves.
I would recommend this to a friendDefective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It failed within the first week of purchase I returned it
No, I would not recommend this to a friend- Cons mentioned:Water dispenser
Samsung issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have replaced this fridge three times because the water dispenser stopped working after a few days each time. I have now returned it for a different brand because the Samsung models all have issues with ice and water dispensers. It was a beautiful fridge and everything else worked but Samsung has lots of bugs to work out still.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Reference Ticket number: 1144683030
-Trisha-
- Cons mentioned:Water dispenser
Samsung Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only had the fridge for 2 days and water dispenser stopped working. The crazy thing is that the ice maker still works. Best Buy need to do better with selling fridges with manufacture issues. Will never recommend this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Lynn, I understand you are experience a concern with your new Samsung Refrigerator water dispenser and know that is upsetting. I want to make sure you have the best experience and want to provide a useful guide. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
We are always a click away via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143794868. We welcome you to being a part of our Samsung family. ^Brad
- Pros mentioned:Design
Nice Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, This is the 2nd one I have owned. Lots of space and well designed
I would recommend this to a friend - Cons mentioned:Water dispenser
this is not as good as it could be
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was not a good fridge the darn freezer didn't work, i hope you don't buy this product, the water dispenser didn't work and when they sent 3 guys to come fix it they made it worse. before they came my fridge cooled down perrty well but now it doesn't cool down. they guy said he was a phone guy instead of a fridge guy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We appreciate your review. Let's go ahead and check the settings of your refrigerator.
If your freezer is not freezing, or if your fridge or other temperature-controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Please see these links for details.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Refrigerator, Freezer, or FlexZone is not cooling enough
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
What to do if your refrigerator is not cooling | Samsung US
https://www.youtube.com/watch?v=ogwmuhLH4G4
My Samsung refrigerator is not cool enough | Samsung US
https://www.youtube.com/watch?v=FiAGtKdGHPA
What temperature should I set my Samsung refrigerator to?
https://www.samsung.com/us/support/answer/ANS00080450/
When it comes to your water dispenser, you'll want to ensure everything is in working order; otherwise, it may not dispense properly. Please see the link for details.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Fixing the water dispenser on your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=SAPSe5mynlc
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145050943) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
DONT BUY SAMSUNG APPLIANCES!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SAMSUNG APPLIANCES. WE BOUGHT DW AND FRIDGE AND HAVE HAD NOTHING BUT PROBLEMS WITH BOTH!! Repair man said he doesn’t work on Samsung appliances because they are junk!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Shelley,
Your honest review of the fridge is much appreciated! We value your review of the experience you had with your unit.
We like to inquire further about your Refrigerator so we can assist you better.
Please feel free to get back to us via the following options for further assistance:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide them with this number 1144943676 to help our team pull up your information.
Have a great day.
^Chrystel
Two Appointments and No Deliveries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy doesn't show up for scheduled delivery appointments.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day for the feedback of the delivery team. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
- Cons mentioned:Water dispenser
Water Dispenser Freezing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water Dispenser Freezing up and not working. I unplugged overnight and plugged back in , water dispenser would work until freezing again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John.
We appreciate your review of the experience around the refrigerator's water dispenser.
Please check this link to assist you regarding your water dispenser concern.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Please reach out to us directly on the following options.
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide them with this number (1144975201) to help our team pull up your information.
Have a great day.
^Camille