Customer Ratings & Reviews
- Model:
- NE63A6111SS
- SKU:
- 6447912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall performance, ease of use, and WiFi connectivity of the 30 in. Wide 4 Elements 6.3 cu. ft. Freestanding Electric Range. Many appreciate the steam clean function, price, and design. However, some customers have expressed concerns regarding the cooktop, the glass top's susceptibility to scratches, and the button responsiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product we have no complaints. Great product.
I would recommend this to a friend Hold stains
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't spill a drop of water without this stove staining. i thought Samsung was a good brand but I was wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Queenlake71, sharing your observation with the range matters. Allow us to help.
Please refer to your user manual for tips and tricks to maintain your range cooktop in pristine condition. Turn to pages 40 to 42, "Care and cleaning of the glass cooktop."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214162959740/O_01._NE63A6111-AA_IB_FULL_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151566477) to help our team pull up your information.
Have a great day.
^Camille
Not my first choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an emergency, had to change ranges and this was the range with the shortest lead time. 1 week! Would not have been my first choice.
No, I would not recommend this to a friend- Pros mentioned:Steam clean
Samsung Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice range, big oven and like the steam clean feature.
I would recommend this to a friend - Pros mentioned:Steam clean
Bread proof and steam clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the steam clean and bread proof setting!
I would recommend this to a friend - Pros mentioned:Wifi
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well would have been helpful if it came with a manual
I would recommend this to a friend - Pros mentioned:Price
Standard Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good buy for the money, I would recommend
I would recommend this to a friend - Pros mentioned:Price
SAMSUNG ELECTRIC RANGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pleased with this range. Good value for the money.
I would recommend this to a friend Range
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I recieved a product not damaged, i works well enough.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Steph,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Very displeased with the store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order got canceled and I was not notified. Took the day off for something that never came
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Painless transaction. Arrived on time and in great shape.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happywith stove and great service from geek squad.
I would recommend this to a friend - Pros mentioned:Ease of use
Great stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove easy to use ...... Cooks great ........
I would recommend this to a friend - Pros mentioned:Overall performance
Great Range For a Good Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very efficient and good looking appliance.
I would recommend this to a friend WORST EXPERIENCE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are no zeros, so I had to give 1 star. I have been waiting for them to delivery my dishwasher for 3 weeks. They have called me twice to schedule the delivery. Both times I had to ask for a day off from work because they tell you that they can come at any time between 7am and 7pm; and neither of the 2 times they showed up and didn't even call to cancel the appointment. Now they called again to tell me that they are going to deliver it until January and I also have to ask for another day off from work!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
- Pros mentioned:Overall performance
Range review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great service; the techs were great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, DMunford. Thank you for taking the time to share your Samsung experience with us! ^Ty
- Pros mentioned:Ease of use
Glass stovetop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy clean top. Still learning some funtions.
I would recommend this to a friend - Pros mentioned:Overall performance
I’ll buy it again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente stove! I’ll buy it again ! I’m very happy!
I would recommend this to a friend glass top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top glass is hard to keep clear. The fast heat is good.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the way the oven cooks Not sure how to clean the stove top
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Stove, I understand that you have some concerns with cleaning and cooking in your new Samsung Range. I know how alarming that can be with a new machine and would like to provide you with some helpful information. See link below:
https://www.samsung.com/us/support/answer/ANS00060833/
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
If you need any assistance, we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144045474. We thank you for being a part of our Samsung Community. ^Brad