Customer Ratings & Reviews
- Model:
- NSI6DG9100SRAA
- SKU:
- 6569010
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range, particularly its fast heating speed and ease of use. The cooktop's cool-to-the-touch surface and sleek, modern design are also well-received. However, some customers have expressed concerns regarding the controls.
This summary was generated by AI based on customer reviews.
Great Products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alway purchase Samsung. Our third generation of your products. Best Buy was by far and away better priced.
I would recommend this to a friend- Pros mentioned:Ease of use
Eh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not intuitive to use Would be much user friendly With control knobs
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
Nice looking range but not Best Buy service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently it’s 3⭐️s because it looks very nice but it’s not working since the wrong chord was sent with the delivery/installation team so I wasn’t able to get it connected. We had three appliances that were supposed to be delivered AND installed and only the fridge was “installed” al thought they didn’t have the correct fittings for the water line but at least it was plugged in. The guys were very friendly and nice enough to let us know in advance of the issues but this still doesn’t speak well of Best Buy’s and all other box stores that have outsourced their delivery/installation services to third parties. They aren’t given the correct equipment and are not able to resolve the issue immediately like they used to. We always purchase our appliances from Best Buy but if this is the type of service we will be getting from now on I rather look at other options since I will still have to hire a professional to finish the job.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Bespoke Induction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove works well - but it took some figuring out how to use it. The manual is useless.
I would recommend this to a friendWorks great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven didn't work at first but Samsung fixed it with a software update
I would recommend this to a friendThe new one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Help to save energy and food is done quickly.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean design, very intuitive. Easy to set up, love it!
I would recommend this to a friendLook sleek
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look sleek. Arrived as expected. First induction range, and getting used to it.
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing! the team who came to my house was really professional as well
I would recommend this to a friendimpressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cooks food in half the time! would highly recommend for new users!
I would recommend this to a friendInduction stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove!! Works as advertised!! Top doesn’t get hot!!
I would recommend this to a friend- Cons mentioned:Touchpad
the electronics are trash
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently takes 45+ seconds for the screen to turn on. Capacative buttons are both too sensive and not sensitlve enough; changes by accident often, can't change back when needed. Then the electronics comptely fail after four months, now I can't cook anything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're saddened that this experience affected your cooking convenience. Allow us to further assist you with this, Goerge.
I've shared the manual for instructions on activating the oven lock. This feature enables you to lock the cooktop controls and oven door to prevent any accidental touches and activation. Please refer to page 32 for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250226162038657/O_01._IB_FULL_NE9100D_NSI6DB9100_EN.pdf
We also recommend performing the troubleshooting steps from this guide below to help elevate how the control panel works.
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
We would like to personally speak to you so we can gather more information about the range; please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148662305, to help our team pull up your information.
Have a great day!
^Chrystel
Works great!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really generates heat VERY fast. Like cooking with gas, only faster!!!
I would recommend this to a friendRange review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product even heating and smooth design. Even baking
I would recommend this to a friendIt’s okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons on the top are easily pressed, which makes it difficult when cooking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Making sure your range does not inadvertently turn on is important, Randy. Let's get the information you need to get a peace of mind.
The link below provides the best option for avoiding accidentally turning on the range or pressing additional buttons while cooking. Please refer to page 31 (Lock) of the user manual for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202408/20240802133231889/O_IB_FULL_NE9100D_NSI6DB9100_EN.pdf
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147407008) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Buyer beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll preface this by saying I bought this item open box from the BestBuy outlet. After reading reviews of the product, I was initially a little nervous about the quality, but I took a chance anyway. On the day of the delivery, it seemed to work fine. We did the oven heat-up procedure to clean the chemicals out and tested the stove, and both seemed to be working fine. The next morning I noticed an error code on the stove. I push the button to get it to preheat, it tries for about 3 minutes and the error code pops up again. Folks, honestly, I don't even care what the error code is, come get it. I'm not sure what the problem is, but I sure am glad it happened soon enough to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AdgeB,
We aim to use our appliance smoothly. Let us take care of the unit right away!
Please see the "Information codes" section on pages 56 - 58 of the user's manual to help you with the error code you are experiencing with the range.
Manual
https://downloadcenter.samsung.com/content/UM/202408/20240802133231889/O_IB_FULL_NE9100D_NSI6DB9100_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147642000) to help our team pull up your information.
Have a great day.
^Aloe
Cookstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The induction doesn’t accept all type of cookware no light small ones it’s keep disconnecting
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We want you to have a better experience using the induction cooktop of your range.
To know the size and the right cookware to use for your induction cooking zones, please refer to pages 26-28 of the range’s manual for details:
https://downloadcenter.samsung.com/content/UM/202502/20250226162038657/O_01._IB_FULL_NE9100D_NSI6DB9100_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151400510 so our team can pull up your information when you message us.
Have a great day.
-John
Hopeful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually, the range came defective. We hook it up and unfortunately, it did not power up. We did ask for a replacement and still waiting for it to get delivered. Keeping fingers crossed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Poor Unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery would not turn on second delivery range would adjust settings by itself
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ClydeK,
We want to inquire more about what transpires with the range and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered item almost a month ago and have not received it yet
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonaldF, we understand your frustration as you still have not received your range, and it has already been a month. To better assist you with this concern, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille