Customer Ratings & Reviews
- Model:
- NX60A6311SS
- SKU:
- 6447913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 6.0 cu. ft. Freestanding Gas Range highly for its overall performance and ease of use. Many appreciate the WiFi connectivity, included griddle, and self-cleaning feature. However, some customers have reported issues with the knobs and timer functionality.
This summary was generated by AI based on customer reviews.
oven review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven looks nice and seem quute sturdy. Only con is the settings, you need to connect to a wifi network to set the clock and access other functions. If you dont already have wifi like me then it's a bit of a hassle.
I would recommend this to a friendKitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful excellent the stove is excellent works great. Easy to clean great color. Everything is beautiful about it. Nice range cook good heat up food big food.
I would recommend this to a friend- Cons mentioned:Knobs
Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. The knobs don't come off for cleaning, the oven light is not bright enough. The burner grills stand on top but the protecting rubbers fall off right away and scrub to clean them and the paint is falling. If you cook a lot and like to maintain clean don't get this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we understand your concerns and we value your feedback. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful guide to support your concerns on cleaning the range (https://bit.ly/32iugA5). The knobs are removable, in the link I provided there are instructions on removing them. J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143900728) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
- Pros mentioned:Ease of use, Griddle
New addition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products. This stove is awesome. Easy to use. Love having the griddle center and the the double burner helps boil water faster.
I would recommend this to a friend Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing very good fits in perfectly nice looking fits goods with the house
I would recommend this to a friendPURCHASER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.KNOBS TO TURN ON REQUIRE TO BE PUSHED IN WHICH PREVENTS ACCIDENTAL RELEASE OF GAS AND LIGHT QUICKLY OVEN HEATS UP EVENELY AND DOES NOT BURN FOOD WHERE DO I FIND PASSWORD FOR WIFI
I would recommend this to a friend- Pros mentioned:Ease of use
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good, easy to clean . Love the light and big inside
I would recommend this to a friend Great stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, easy installation and the burners are nice and large
I would recommend this to a friend- Pros mentioned:Ease of use
Love my new stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to wash. All in all a great stove.
I would recommend this to a friend Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my Samsung range its Amazing it took me sometimes to Figure it out. I got the hang of it......lol it bakes great! Wouldn't change anything about it.
I would recommend this to a friendOverall it's good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works well. I don't like the material of the grates. We are still trying to figure out the settings for the oven since it shuts off once the cook time is completed.
I would recommend this to a friendGood little stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove, gets food hot. Reasonably priced good design
I would recommend this to a friend- Pros mentioned:Griddle
Fits well in my kitchen..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stove..burners work wonderfully. Easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and the installation service was great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RulerXP! Thanks for your review of this Samsung range! ^Ty
own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good work good work good work good work good work good work good work good work good work good work good work good work good work good work good work good work
I would recommend this to a friendIn love with an appliance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a year, and I just love this appliance. Great purchase, just love it!
I would recommend this to a friendstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sent item back, it made the kitchen look too dark
No, I would not recommend this to a friendBrand response from Samsung
Posted .LarryD, thank you for choosing Samsung for your range needs. We're sorry to hear that you sent back the range as it made your kitchen look dark. We would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day.
^Camille
Gas range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this range so far. Easy to use, oven temperature seems accurate. Heats up quickly. Stove top is convenient and easy to control the heat.
I would recommend this to a friend- Cons mentioned:Knobs
Stay away from Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knobs break easily and each one is around $80 to replace.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DesmondL,
We can feel the frustration you have with this range. We are here to help you.
We can check this link if you wish to order the knobs:
https://samsungparts.com/products/nx60a6311sg-aa
Another option would be to reach out to our Samsung Parts Team to order the parts needed for your Samsung range at (800) 627-4368.
They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.
Thank you for choosing Samsung and have a great day!
^Rodel
I am very happy to get the Samsung at Bestbuy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole process of buying, installing, and removing the old stove for my in-laws was very smooth! I had a very bad experience with a big box store in the past. The delivery/install team kept me informed with the schedule thru out the whole process!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there alee, it is great to see that you had a great experience receiving your new Samsung Range. We are honored to be your choice and welcome you to our community. ^Brad