Customer Ratings & Reviews
- Model:
- NX60A6311SS
- SKU:
- 6447913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 6.0 cu. ft. Freestanding Gas Range highly for its overall performance and ease of use. Many appreciate the WiFi connectivity, included griddle, and self-cleaning feature. However, some customers have reported issues with the knobs and timer functionality.
This summary was generated by AI based on customer reviews.
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer did not know what he was doing. I installed it my selve.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
- Cons mentioned:Display
works good when it works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine. front glass blew up..literally. glass exploded inside of oven. warranty covered the replacement. display/overlay went out also. seems like issue after issue. works good when it works
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RyanH,
We can understand how disappointed you are with your range's oven inner glass breaking. We would be delighted to help you.
We have provided below the direct link for the inner glass replacement for your range's oven.
Samsung DG64-00092B Glass-Inner.
https://samsungparts.com/products/dg64-00092b
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m.–6:30 p.m. EST, Monday–Friday.
We would love to speak to you so we can provide assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146796270) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Gas Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. There was a small dent. Getting the replacement. Great service
I would recommend this to a friendgood deal on this oven range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great oven range fort he price, oven heats up fast and the best buy installation team was very professional, on time and clean
I would recommend this to a friendTank's insanity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set up we're fast professional and with no drama
I would recommend this to a friendPropane Set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully. I am still getting used to the difference.
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing appliance! Big upgrade for my kitchen and in perfect condition!
I would recommend this to a friendGreat range when working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the gas burners was not igniting properly. Had to disassemble myself to fix the issue
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far so goodEverything is coming out so well I have not had any issues with it at
I would recommend this to a friendSamsung oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it , and excellent upgrade I and love that you can control the oven with the app.
I would recommend this to a friendTop of the line
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung does it again with this very innovative range
I would recommend this to a friendWorks great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new oven but stove top is hard to clear if you make mess cooking
I would recommend this to a friendFlame control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with the gas range and have been satisfied with the grilling capabilities.
I would recommend this to a friendNIce
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about the purchasing experience and whatever after
I would recommend this to a friendVery nice stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Would buy again. Should have replaced mine a long time ago.
I would recommend this to a friendVery Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend purchasing this item.
I would recommend this to a friendWi-Fi issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this will be a good range. Could not install WiFi. Will have to schedule Geek Squad
I would recommend this to a friendNew Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. I really like the variety of burners! The broiler is great also,
I would recommend this to a friendDisappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking appliance, but the parts gets rusted, just 2 years and I don't use the oven often the control pad is not working which cause the oven to not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your disappointment with the range is valid. We wish to aid you with this, LindaM.
To help rectify the range's control panel, we recommend following the troubleshooting guide below. Please watch the YouTube videos and click the hyperlinks for additional help.
The control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
I have also shared the proper cleaning tips for the range to prevent it from further rusting.
How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146923203, to help our team pull up your information.
Have a great day!
^Chrystel
Five eyes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for cooking big meal for your family.
I would recommend this to a friend