Customer Ratings & Reviews
- Model:
- NX60A6511SG
- SKU:
- 6447916
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the overall performance, ease of use, and design of the 6.0 cu. ft. Freestanding Gas Range. Many customers find the air fryer and burners perform well, and appreciate the various features and connectivity options. However, some customers have reported issues with the control panel and knob quality, while others have noted a loud buzzing sound.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product and great size for my space. I'm very happy!
I would recommend this to a friendAmazing stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with Best Buy employees and amazing stove the quality of it all is amazing and it even came with an iron custom plate to cook on
I would recommend this to a friendMillstream
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven-top burners emit a high-pitched hum when the gas is turned on and the oven itself produces a loud buzzing sound after it has been baking for ten minutes or so. Everything works so far (though we've had the oven only a month), but the noises are irritating enough to make us concerned for what else might go wrong, especially since our Samsung dishwasher, bought at the same time, has worked poorly. Based on our experience, we wouldn't recommend Samsung appliances. We're returning both the oven and the dishwasher. *One positive: the center burner on the oven-top with the griddle that can be used with it. It works well for cooking pancakes and bacon.
No, I would not recommend this to a friendGreat stove bad warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit. Poor warranty so we got total tech and love it
I would recommend this to a friendBEAUTIFUL RANGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not put it through all the paces yet but like what I have used.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for leaving a review! ^Ty
Not the best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really no instructions on how to use all the options… The burner handles broke easily and the display is messing up. Air ftyer usually results in the house full of smoke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
We can feel the disappointment you have with your range. We are here to assist you in any way possible.
Please see pages 24- 28 of the user manual for the basic cooking functions.
https://downloadcenter.samsung.com/content/UM/202311/20231129152255368/O_NX5000A_T-F_NX60A6511SS_AA_DG68-01339A_EN.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146679055), and it will help our team pull up your information.
^Rodel
Great stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really likes this stove. Different burners for different uses, and wifi connection for the oven. Heavy duty cook top is great for canning, especially with the oval center burner.
I would recommend this to a friendMUST HAVE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! A must have , the whole oven can be used to air fry
I would recommend this to a friendDoesn't last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're only looking for an oven that will last you about 4 or 5 years then this is the oven for you, if you don't want to buy a new oven in 4 years then steer clear of this one, needs a repair that costs more than half of a brand new one, so either get the extended warranty or avoid
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jerry N,
Thank you for your feedback on our range. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Nicole
Samsung Gas Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my GAS range!!! Old one was old and nasty. I had to get a new one before the government bans the sale of gas ranges. Matches my refrigerator perfectly. Going to start looking at a matching microwave.
I would recommend this to a friendSmart features great, but need time to mature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart features are great. however, I seems to have to sync it up with the correct time using my cell phone fairly often. It seems like it should be able to do that by directly querying an internet time source via WiFi and not needing me to login via my phone to manually sync the time again.
I would recommend this to a friendHappy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my delivery. David was very knowledgeable and polite. Respected my home and apologized for the improper install of the last crew that caused a very dangerous situation. Thank you so much, David (from trucking company Omar)!!!!!
I would recommend this to a friendLove this stove!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how fast it heats up and having the griddle burner is the best however the video said the air fryer rack was included and it was not. I'm not sure where I can find one.
I would recommend this to a friendWhat is a title?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and helpful sales person. Very good removal and installation.
I would recommend this to a friendNew stove from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has oven and 5 burners diffrent sizes my wife like it
I would recommend this to a friendRange over
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product its nice looking and has great features
I would recommend this to a friendExcellent product and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product. Looks good . Best Buy service is excellent
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Riks! Thank you for your review of this Samsung range! ^Ty
Please do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy. I purchased a bundle. The dishwasher, refrigerator, range, and microwave. The appliances are not fingerprint or smudge proof. Every touch leaves a mark which means constant cleaning and polishing. Cleaning with a disinfectant wipe or soap and water smears, so you have to follow up with stainless steel polish. The rating was reduced further, because Samsung used cheap stickers to place their brand logo and after 2 months (3 days after the purchase is eligible to return) the A in Samsung wiped off while polishing. It's tacky and disappointing to have to search on Ebay for a replacement sticker on 4000 appliances! The positives are the dishwasher is actually quiet and works well. The stove cooks perfectly and is beautiful, and the fridge has lots of storage. The griddle attachment that comes with the stove scratched after the first clear (do not use any abrasive scrubbing pads). A cleaning service I use occasionally scratched it while cleaning. If they were cheaper I would be less upset, but it was too expensive of a purchase to have this issue and if you go on the Samsung website, people have this issue 6-18 months after purchase. It's a known issue and they have not addressed it. I regret my purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi tdn122,
Thank you for your honest feedback and we hope you are in good health. We are happy to know that there are features or specifications that are on par with your standards. We understand the challenges that you have expressed in cleaning your Samsung home appliances. Feedback like yours will certainly help us to continue improving our products and customer experiences.
Please click on the links below to guide you in cleaning the dishwasher, refrigerator, and microwave.
https://www.samsung.com/us/support/answer/ANS00076793/
https://www.samsung.com/us/support/answer/ANS00079481/
https://www.samsung.com/us/support/answer/ANS00049011/
https://www.samsung.com/us/support/answer/ANS00062285/
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144197264
Leo
My new stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, love the app on my phone make real easy! Also easy to clean.
I would recommend this to a friendGas is the way to go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is wonderful. Wife and kids are happy with how much faster they can cook and the greater control they have with gas. Wish I got it earlier.
I would recommend this to a friend