Customer Ratings & Reviews
- Model:
- NX60A6511SG
- SKU:
- 6447916
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the overall performance, ease of use, and design of the 6.0 cu. ft. Freestanding Gas Range. Many customers find the air fryer and burners perform well, and appreciate the various features and connectivity options. However, some customers have reported issues with the control panel and knob quality, while others have noted a loud buzzing sound.
This summary was generated by AI based on customer reviews.
LOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Glad I came to Best Buy instead of those other home furnishings stores/warehouses.
I would recommend this to a friendLove gas stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung made a great gas stove love the conventional over cooks well and built great
I would recommend this to a friendBrand response from Samsung
Posted .Hello Djsundown! Thanks for taking the time to leave a review with us! ^Ty
Searing Plate is the Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The searing plate is so awesome- love using that and then grilling steaks!
I would recommend this to a friendCostumer Service where are you???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item on July 8,2023 and scheduled for delivery on July 24 that was change by BB to the 28. When I received the range it was damaged. I spoke with Maria from costumer service and rescheduled a new range for August 8, once again BB change delivery date for the 14 and then again for the 26. Second deliver second range damage. Now 50 days sconce y bought my range and paid for it I don’t have a range or a posible day of delivery. Costumer Service where are you???? The rating is for CS…
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're saddened to learn about your overall experience with one of the ranges.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
Mike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and the install service was excellent
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good burners Love griddle and removable which gives extra burner
I would recommend this to a friendWorth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range for its price. Everything works without any glitches.
I would recommend this to a friendMaggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, convenient, cleans itself. I am very pleased and love every minute of it
I would recommend this to a friendBrand response from Samsung
Posted .Hello Maggy! Thanks for your review! ^Ty
Great stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, speedy service, polite and informative tech, neat and tidy delivery
I would recommend this to a friendNice Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this range especially the elongated burner in the middle.
I would recommend this to a friendBest Buy Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a piece of Junk. The touch pad doesn't respond to touch most times. The oven lock malfunctioned and had to be replaced and currently I am receiving a C-f2 code meaning the touch pad is not communicating with the oven and needs a cable relaced. Stove works. Also now Best Buy wants to be paid to fix even though I am a total tech member - Never again with either Samsung or Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Please follow the steps on the link below to help you with the range's control panel.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Also, below is the list of range error codes. Please follow the steps and click the hyperlink for further help.
Samsung range or wall oven error codes.
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147012771 to help our team pull up your information.
Have a great day.
^Aloe
Arrived broken - big hassle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't review this product as actually functioning since arrived broken and I'm waiting for the repair people to come fix it (they came once without the parts to test if it was leaking gas or fix it if it was... so!). The clock was easy to program.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand what you have been through with the delivery of your range. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question, transfer you to your local store, follow up on the repair schedule of your unit, and provide feedback about your overall experience with this purchase.
Have a great day.
-John
Mrs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we love it. Baked stuff came out great!!!
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, reasonable price. Excellent service
I would recommend this to a friendRange
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our range. It fit well with our kitchen. Love the look
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stove. I don't see the purpose in the wifi feature. You can't control anything wirelessly.
I would recommend this to a friendGreat stove for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove. The wifi is great however I don’t use it that much.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. After the 4 delivery Im happy
I would recommend this to a friendGreat Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best rang i have had.. everything i bake comes out wonderfully
I would recommend this to a friendGreat Stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of life features. Stove cooks every thing perfectly.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Grimlydemise, it makes me so happy to hear you are enjoying your Samsung Range. Thank you for sharing with us. We are so thankful to have you in our Samsung family. ^Brad