Customer Ratings & Reviews
- Model:
- NX60A6511SS
- SKU:
- 6447919
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the overall performance, ease of use, and design of the 6.0 cu. ft. Freestanding Gas Range. Many customers find the air fryer and burners perform well, and appreciate the various features and connectivity options. However, some customers have reported issues with the control panel and knob quality, while others have noted a loud buzzing sound.
This summary was generated by AI based on customer reviews.
Faulty Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this stove on November 22, 2025. It was delivered November 25th. Oven did not work. Called and was told we had to wait for a service crew to come out which wasn't until December 3. I've had this stove that I paid over 700.00 for and still can't use it. Was told by the service technician that he could order parts that would take a week or he could arrange for an exchange. Mind you it's Wednesday and the soonest they can get me the stove that I paid for until Friday. I will never purchase anything major from best buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichelleB, we understand your frustration if the parts needed for your oven to work are unavailable. We want to speak with you directly to provide support and explore options to help with your oven.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151490906) to help our team pull up your information.
Have a great day.
^Camille
Great Range, Received Wrong Model Though!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase. We had our stove for more than a decade so I decided to purchase this. It is a great upgrade. I have yet to use the oven and smart features but it seems like they are great options. The only down side is that Best Buy gave me the wrong range. I bought the model with the Air Fryer. However, I just realized that the model that they gave us does not have the Air Fryer feature even though I was charged for it. That is why I gave it two stars.
I would recommend this to a friendExcelent gas range with good price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many options in this range, everything done to perfection, if you use the center its complicated to fit a large pan, but not a big deal.
I would recommend this to a friendIt is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice piece and connects well to the home system. It lacks the ability to start from the a smart device and the air fryer gets pretty dirty, very quickly.
I would recommend this to a friendNew Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and love the fact it's a smart stove so i can control it from my phone.
I would recommend this to a friendBomber
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic cooking is great. However the Smart Things app is problematic, when I enter range number; I am told that it is two digits off.
No, I would not recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very awesome stove!! Has all the nice technology options
I would recommend this to a friendSamsung 6.0 freestanding gas range w/WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding range. I love that i have so many options on how to cook things. Hope to use it for a long time
I would recommend this to a friendSamsung freestanding Gas Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new range and the no preheat air fry & convection oven and got it to match the Stainless 'Steel French door refrigerator
I would recommend this to a friendKnob broke after 6 months with lightly used
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The knob broke after six months, and it is the one rarely used. Additionally, the cover of the handlebar tends to fall off when pulled at certain angles.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Charles,
We understand your disappointment with the broken knob of your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your range.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147930995) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues. Still haven’t used air fryer option. Apparently the air fryer basket that is in the oven at the store is just for decoration.
I would recommend this to a friendGood Solid Gas Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality range. I like that it xan be used even during a power outage. It bakes evenly and a good selection of burners.
I would recommend this to a friendSamsung oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung oven I have purchased. However the oven touch control panel is sometimes slow to react
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove at a good price have been looking for this type of stove for awhile
I would recommend this to a friendLow quality stove, do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this stove for about 7 months when the control panel display stopped working. Samsung did not fix the issue even though it was under warranty. I loved their products but Samsung just lost a customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NancyN,
We want to inquire more about what transpires with the control panel display and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Glad I purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking range! Temperatures accurate in the oven.
I would recommend this to a friendgod product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great and works amazing but the eleteic pane whic controls the ovwr only lasts about a year and a half before it need to be repaired.
I would recommend this to a friendBrand response from Samsung
Posted .Hi SathyaS,
We would love to speak with you about your Range to determine how we can assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1145891919 to help our team pull up your information when you message us.
Have a great day.
^Aloe
Great workhorse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This very powerful appliance gave us about 75% productivity increase and time saving,as well of increased dish quality
I would recommend this to a friendVery nice range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every cooking option on this product is useful . Works great
I would recommend this to a friendSamsung LOVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Takes a bit of getting used to. Easy to control from my phone.
I would recommend this to a friend