Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Complete joke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experiance iv ever had product quit working sent a tech to fix it 3 times first 2 had the wrong parts 3rd time installed parts and still didnt work so they did an exchange and sent a new one and they delivered it without the cord and want me to pay for a new cord when they took the one out that had one on it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeremy F,
We understand how important it is for your product to work properly and arrive fully complete, especially after multiple technician appointments and an exchange. Your time is valuable, and we want every step of your experience with Samsung to feel smooth and straightforward.
We would love to speak with you directly to gather more information about your experience and determine the steps that can be taken to assist with your range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1152179565 to help our team pull up your information.
Leo
Can’t wait to use the air fryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t give a full review have not used it yet. But I would say it’s very sleek and sturdy the bottom rack for storage not the greatest
I would recommend this to a friendNew things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is a WiFi stove and I can run things from my phone . Lots to learn about
I would recommend this to a friendGreat new range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks even better! I love this black stainless steel!
I would recommend this to a friend- Pros mentioned:Convection
Samsung song
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven good. Still learning how to use all the features.
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800 SAMSUNG).
Have a great day.
^Charles
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ, beautiful design. Best and most even hearing oven we have owned.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice does a lot the only downfall is you need Wi-Fi to set it up
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemingly a quality product. No downsides, and an upgrade from whirlpool base models.
I would recommend this to a friendCame in clutch for Thanksgiving.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a stove for Thanksgiving so we got this one. It did not disappoint. After a smoky first stove setup. We are completely satisfied. Lolks good and well made.
I would recommend this to a friendSamsumg stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove good,customer service was horrible, the stove is great quality
I would recommend this to a friendElectric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got to the store the unit wasnt in the shap as they makred it in had to take unit back to store an buy another one due to it making a noise when using it this item was open box item
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Beautiful stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and it nice to have an upgrade. I am happy with the purchase of it
I would recommend this to a friendGood product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using over the year now , waited to see how it will work to leave review, good product
I would recommend this to a friendAMAZING PRODUCT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will always stick with this name brand has never let me down
I would recommend this to a friendIt’s good and it works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is very good stuff it works it does what it should do the only thing you have to have the cleaning for the top for the stains will not stay on smear..
I would recommend this to a friendLove my new oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven heated up quickly and my croissants baked perfectly and evenly!!!! The stove top burners heat up quickly as well. They are a little tight but I like having 5
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review and being a Samsung customer! ^Ty
no manual with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only 'negative' is it didn't come with a manual on how to use all the buttons and if you want it you have to download it and it's over 45 pages...
I would recommend this to a friendStill getting used to it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range is pretty, but it seems to take a very long while to heat to the temperature needed to begin cooking and the additional expense of needing to hire a separate tradesman to install electrical and remove the gas connections was never communicated. This added an extra day from work and another $1,000 to the total cost.
I would recommend this to a friendBrand response from Samsung
Posted .Aisling, we are here to help you with your range.
To address your issue with a slow-heating cooktop, we recommend checking out this link and selecting "Cooking elements are not hot enough." It's important to use appropriate cookware for optimal performance.
Induction and electrical temperature issue
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Cooktop cookware breakdown
https://www.samsung.com/us/support/answer/ANS00045483/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145975142) to help our team pull up your information.
Have a great day
^Camille
Mrs.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stove . Can connect my phone to it via bluetooth
I would recommend this to a friendEfficient stove.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. Its selection process is easy and it gives many options.
I would recommend this to a friend