Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Great stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this oven/stove. Has lots of different cooking options.
I would recommend this to a friendSamsun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is working good, the glass tap is no ease to clean
I would recommend this to a friendAwesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is great!! So many options and it heats up so quickly.
I would recommend this to a friendExcellent value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great value. Excellent stove for our rental unit
I would recommend this to a friendSamsung Stove oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works as directed. They came set it up and took my old one.
I would recommend this to a friendFlorida
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this just wish there was more documentation on the settings.
I would recommend this to a friendStove/range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still figuring out on how to work all burners, that's why 4 *
I would recommend this to a friendGood stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice stove. Lots of different settings & cleans up really nicely
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase - did curbside pickup and was with ease.
I would recommend this to a friendGreat Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and comes with a lot of great options, outstanding delivery and install.
I would recommend this to a friendAirfry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the new stove. Still have to figure out how to connect to my phone
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, I am so glad you are enjoying your Samsung #. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad
Our Samsung Stove is terrific!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very satisfied with our purchase from Best Buy!
I would recommend this to a friend5star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stove two months ago it has been great so far excellent purchase
I would recommend this to a friendGreat range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great No problems so far. Lots faster boiling water than rangereplaced
I would recommend this to a friendGreat while it worked.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove was great. Had been completely happy with it, but after only 4 months of use the panel is no longer working. The burners still function with no issues, but we cannot use any of the oven features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dwight, let's look at some solutions to get the panel of your range working.
Here's a link where you can review fixes for your panel.
Electric cooktop panel isn't responsive:
https://www.samsung.com/us/support/troubleshooting/TSG01204615/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145870934) to help our team pull up your information when you message us.
Have a great day.
-John
Plastic melts easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had one fire and it melted immediatly the whole button set up was gona!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonaldT, your safety matters. We want to speak to you directly to provide support and see what options we can offer to help you with your range buttons that melted due to the range catching on fire.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151556866) to help our team pull up your information.
Have a great day.
^Camille
New Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.. works great. Looks even better. Would recommend
I would recommend this to a friendSamsung Electric Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Electric Range is Excellent. Everything about it .
I would recommend this to a friendDecent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bakes ok I don’t like the glass cooktop to hard to clean, already showing scratches also doesn’t come with the air fryer basket as much as this coats it should have. It’s a decent stove I suppose for the choices that are available now days.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TeeBandit,
Thank you for reaching out. We are saddened that the glass top is hard to clean and has scratches. I understand that this experience is not ideal.
To help you with this, I am providing these links below to guide you on the issue.
Kindly visit this link on how to Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean and maintain the glass cooktop on your Samsung stove:
https://www.youtube.com/watch?v=b_dExUhgeus
You may also visit the User's Manual from pages 43-52 for information about Maintaining your Appliance:
https://downloadcenter.samsung.com/content/UM/202103/20210308172509850/NE63A6511_AA_01_EN.pdf
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800341
Thank you for choosing Samsung. Have a great day!
^Chrystel
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family loves this stove connected it to the Alexa with easy
I would recommend this to a friend