Customer Ratings & Reviews
- Model:
- NE63A6711SG
- SKU:
- 6447872
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle highly for its air fry capabilities, overall performance, and ease of use. Many appreciate the convection feature, WiFi connectivity, and other features, as well as its heating speed and design. However, some customers have noted concerns about the glass top's susceptibility to scratches, the visibility of the controls, and discrepancies in color representation.
This summary was generated by AI based on customer reviews.
Awesome stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a gift for my mom and I have to say the stove is top notch. Has 4 burners and one warming unit. It also connects with the Samsung SmartThings app.
I would recommend this to a friendNew stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience here and my wife loves her new stove, thank you all
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes time to get to use to it And good product sleak finish
I would recommend this to a friendMagic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range work wonders for a roast using the "Air" bake mode. cuts the time by nearly half and the roast came out juicy
I would recommend this to a friendNot a fan.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TBH I ended up returning this range. They had a hard time leveling it for some reason. But honestly, for a glass top range it was super difficult to clean the top. After a simple meal it shouldn't require that range top abrasive, one of those scrubbies and a flat razor. So odd. Its glass. Isnt it?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Installation can be tricky and we are happy that you sent us this review. Let us help you out with this Samsung range, MargaretF.
Level the range on page 7.
https://downloadcenter.samsung.com/content/EM/202212/20221227112152511/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Taking care of your electric or induction cooktop doesn't have to be too hard.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145401697) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great range
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. She's exactly what we need it to do. The Wi-Fi functionally is surprisingly useful.
I would recommend this to a friendOWNER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS VERY HAPPY WITH THE SERVICE THAT I RECEIVED. THE DELIVERY GUY WAS EXCELLENT
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are liking our new stove. The smart things feature is a new obstacle to learn about.
I would recommend this to a friend- Pros mentioned:Overall performance
Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good wish it would be here sooner instead of January 4
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Nicw
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great stove. Tons of different functions. Compatible with all Samsungs.
I would recommend this to a friendBest Buy Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range is amazing everything we wanted. Still no complaint, cooks perfectly, love it.
I would recommend this to a friendSamsung electric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The middle warming burner will not get much use. Self cleaning oven works very well!
I would recommend this to a friendReview title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine stove and most appreciated. Looks good and cooks well
I would recommend this to a friendHappy Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven has meet all the famiky expectstions. Very hapoy eith purchase
I would recommend this to a friendGreat range
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with this Samsung electric range. Buy some glass cleaner though.
I would recommend this to a friendLove my stove
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no complaints I’ve had it for a year now and I’m still impressed the ability to have multiple options of cooking.
I would recommend this to a friendVery nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice, looks very nice a little hard to keep clean but it’s to be expected.
I would recommend this to a friendWorst stove of my lfe!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have moved 19 times as an adult because of employment. I have used 23 different stoves from new to very old. I bought this new last November and it has continued to frustrate me every time I use it. The oven is off, not a huge deal breaker as you can get a thermometer to adjust your recipes. But the stove part, useless. No matter what setting I put the stove on, Hi to Lo, it boils. I have ruined two All Clad stainless steel pans because it gets so hot in the center that the pans bow. These are heavy pans! The only hope of simmering something is to turn the burner completely off and let the dish simmer while the stove is cooling. On top of that, the touch screen has already started not being able to be used. It takes many, many tries to get the oven timer to go off so the annoyingly loud song is going on and on. Two of the number buttons sometimes don't work until touching many times. I am sick that I wasted my money on this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with not having disappointment with your range. Let us help.
Here is a link for troubleshooting steps for your stove that is too hot; kindly click the embedded words.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149824327) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsung glass top stove
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with how quickly this stove preheats. Nicest stove I have ever had.
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This free-standing stove works good and adds updated style to the kitchen area.
I would recommend this to a friend