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Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and ease of use as positive aspects of the product. The rapid heating speed and convenient WiFi connectivity are also appreciated features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,112 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Electric Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quick to pre-heat. Love the stainless steel mixed with the black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work very well samsung app tell u when is work or if is open

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Positives and a Negative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives are the WiFi connection, two "fast boil" burners and easy to use controls. The negative is the shiny black glass top shows every smudge, drip or fingerprint. It's a constant battle to keep it looking nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Samsung owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my appliances they look beautiful they run great they delivered in a really short time. Service was very good for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good range at a fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great oven! And the stove top too with 4 burners plus a warming plate. Very sharp looking range too. Best Buy online shopping was easy and offered many options. Delivery team was on time, prompt and courteous and explained operations. No regrets!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy for all my needs!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this range. It is perfect for my needs. Thanks, Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Rapid boil

    Rated 5 out of 5 stars

    Samsung rapid boil oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven was delivered on time. It bakes much more efficiently than my old oven. The rapid boil is wonderful. I make alot of ice tea in summer using that. It has stainless and black so blends in with my black frig and dishwasher perfectly. The oven is large so I am able to cook large dishes just tje same as my walled double ovens. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this stove. It was a great price. Great quality. Stove top works great, oven as well. Heats to perfect temps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean, heats up quickly, oven is roomy, overall great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appearance and excellent appliance, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that is working well and will do us well for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ,easy to operate and found great deal. Like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice stove and got a good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new stove. Delivery went good. I haven't checked out all the features yet but so far it's a great stove.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best stove ever! Cooks so well and evenly. Very easy to keep clean also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this stove. Our last stove died and we were looking for a similarly priced model, but this one comes with so much more. The oven is a lot bigger, the flat top stove is larger due to a smaller beveled edge and it is overall just easier to use. Samsung overdoes it on the alert sounds for all their appliances, but it’s worth overlooking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I cannot say anything good. I got the stove on Monday, today is Wednesday, first time I used it, I cooked pasta and the burner scratched, not sure how, and bubbled. I sat my stainless steel pot on the burner, did not move it, the bottoms of my pans are smooth, lifted it straight up, sat the pot on the counter and the scratch was there. I'm an avid cook, love to cook from scratch. Not sure this stove would have survived a homemade meal if it can't boil water and cook pasta without being damaged. The other burner I put a small stainless pan on, threw in some butter, garlic, oregano, tossed in some grilled chicken I'd made Monday out on the grill and had it on low just to get everything warmed enough for the chicken fettuccine, I made myself. Turned the burner off poured the contents into my spaghetti bowl put the pan in the sink. I look at my stove and under the surface it looks like there are bubbles. I've had flat tops before, I've used these same pans on them and they did not scratch. I even used my cast iron on them and no damage at all. I know not to move the pan, move the food inside the pan or pot. That's what I did but either this is a very cheap made stove or I got a very defective one. CS offered me a small gift card if I would just keep it, umm no. I upgraded all of appliances to stainless and I don't want a peeling tacky looking stove as my center piece!!! This better be made right and have a guarantee it won't happen when this is replaced or I'll keep sending them back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kimandtim,

      Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. I cook myself, though yours may taste a lot better. I definitely see your point and with a center piece like a range in the kitchen, everything has to be prestine.

      I have shared a Samsung link below that may help with your concerns with the cooktop on the range.

      https://www.samsung.com/us/support/troubleshooting/TSG01001943/

      I have also shared the user manual link below. Please access the link and turn to pages 45, 50, 51.

      https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf

      Your range is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:

      One (1) Year Parts and Labor.

      Please click on the link for complete details of warranty coverage.

      https://www.samsung.com/us/support/service/warranty/NE63A6311SS/AA

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144583478

      Leo Samsung

  • Rated 5 out of 5 stars

    Amazing oven!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best oven I havr EVER owned! And the look of it is so sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VERY GOOD STOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this very good electronic article just what I occupied

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Samsung beauty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and in love with the flat top style. Love that it connects to bluetooth and sends recipe ideas to your phone Has self clean options amd heats up pretty fast no preheat needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this oven, although the setup was a little longer than expected. We installed ourselves, and did not realize it needed a separate electric cord that was not included. So far it has worked great and we are happy with it!

    I would recommend this to a friend