Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 10886198
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and ease of use as positive aspects of the product. The rapid heating speed and convenient WiFi connectivity are also appreciated features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop.
This summary was generated by AI based on customer reviews.
great use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice, very clean, super great model and i love that i could start the oven on my phone
I would recommend this to a friend- Cons mentioned:Control panel, Glass top
Don’t bother
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this range for about a week and the glass top was getting scratched already. We have quality pots and don’t abuse our appliances. In addition, the temperature control system is maddening- any setting lower than high turns the burner off and on intermittently which means nothing gets very hot unless it’s at max. We’ve arranged for a refund and bought an LG, we’ll see.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy cooking using the Samsung range faultlessly, RobertT. Let us help you with your appliance.
Scratches or abrasions on the cooktop surface and the surface unit frequently cycles on and off can be viewed on page 50.
https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
For the refund that was arranged, you may do a follow-up with the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145348401) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ love it
I would recommend this to a friend- Pros mentioned:Heating speed
Recommend this stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this stove when my old one stopped working and I love it. This one was more affordable compared to other at the tome of purchase and really works well. I love how fast it heats up, and the warming feature as well.
I would recommend this to a friend - Cons mentioned:Drawer size
Ms. Pat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this point we have really enjoyed our new Electric Range. You sacrifice a little room for storing pans in the bottom storage area but make up for it with more cooking area. We really enjoy the stove top features.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome range! Bought it with the refrigerator and microwave! Samsung!
I would recommend this to a friend Samsung Range and Oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this range and oven for our 2 bedroom apartment. Cook top and oven work and look great.
I would recommend this to a friendloving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying my new oven , and how easy it is to clean
I would recommend this to a friendGreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an Xmas gift for my son and daughter-in-law. They love and have been sharing what they have cooked and baked so far. They are really happy with this oven.
I would recommend this to a friend- Pros mentioned:Rapid boil
Samsung WiFi Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove! Plenty of room to bake multiple things at one time. The rapid boil and warmer are nice features.
I would recommend this to a friend - Cons mentioned:Glass top
new Samsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had reservations about glass top , however its not that bad , and I purchased the proper cleaner for it and it works well . Love the range , its accurate , has plenty of burners and lots of space in the oven . Controls took a little getting used too , but easy to learn , delivery was awesome !
I would recommend this to a friend - Pros mentioned:Wifi
Great Stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is awesome; does everything its advertised to do! Connects to wifi, gets to a boil fast.... Very satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Talking stove.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Talks too much. Weird-sounding musical beeping signal when oven heats up or timer is finished. Other than that, it works. Delivery and installation were excellent.
I would recommend this to a friend - Pros mentioned:Ease of use
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean it cooks evanly I like that its bigger range
I would recommend this to a friend - Pros mentioned:Wifi
Love my new Samsung Stove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove. It is perfect and i love all the features on it, especially that it tells me throught thr app that it is finished preheating or finished cooking. Wonderful stove!
I would recommend this to a friend I love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, works well this was a great price and the product preform very well. Thanks Samsung.
I would recommend this to a friend- Cons mentioned:Glass top
Nice Addition to our Kitchen Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits and works! Far nicer technology than our previous range which I believe came here on the Mayflower. One imperfection on glass near a main burner and unable to secure Anti-tip bracket - despite following the instructions!!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent quality!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality for a reasonable price!! So very happy with the purchase! The stainless is easy to clean as well as the oven!
I would recommend this to a friend - Pros mentioned:Heating speed
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not believe how quick and hot the stove gets absolutely love it would very much recommend buying this stove will purchase more products.
I would recommend this to a friend The best range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design of the range and the opportunity to cook everything at the same time because of the space available for the pots. Also, the oven is big and cooks evenly.
I would recommend this to a friend