Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 10886198
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and ease of use as positive aspects of the product. The rapid heating speed and convenient WiFi connectivity are also appreciated features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop.
This summary was generated by AI based on customer reviews.
Nice Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My stove looks very nice but hard to clean the glass
I would recommend this to a friend- Pros mentioned:Overall performance
Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy to use. The delivery guys were great too.
I would recommend this to a friend - Cons mentioned:Glass top
Skip this one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this oven. The burners work well but the glass top gets scratched really easy. Iv'e tried the recommended cleaners and it's still really bad after only a few months of use. Also the baking in this oven is very poor. It isn't consistent as some times it takes way longer to bake something than it should and other times it cooks the same item faster and it burns...ex: I cook a lot of bread... a loaf that should take 45 minutes to bake sometimes takes 53 minutes, and other times that same recipe will be done in 40 minutes.
No, I would not recommend this to a friend Samsung Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brand great stove love it thanks to Best Buy always have good service good price!!
I would recommend this to a friend- Pros mentioned:Overall performance
Topnotch!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal service!! Both men were pleasant and informative.
I would recommend this to a friend - Cons mentioned:Glass top
Not enough quality for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete dissapointment for the price I paid. I was looking for an easy clean stove and this is sadly not it. I now take even longer cleaning this stove more than my old regular 4 burner stove. Doesnt matter how good I clean it, it still has spots and marks in the surface, so even if my kitchen is spotless the stove takes away the sparkle. It does burn super easy tho.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your point of view and how this affects you. Let's make your cleaning experience a breeze, Yamahaval!
Below are tips and tricks for a more convenient cooktop cleaning and some recommended cleaning products. Learn more by watching the YouTube video and visiting the hyperlinks.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
I also shared the cooktop's recommended settings. Kindly read page 25 of the manual for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202401/20240112152508654/O_01._NE63A6311_AA_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147516332, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Overall performance
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product I wish we had purchased it awhile ago.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review! ^Ty
- Pros mentioned:Overall performance
Odie
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove to match my other appliances just love it
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Odie! Thanks for taking the time to leave a wonderful review and being a Samsung customer! ^Ty
On and off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove so far little confused with the burners keeping on to get the temperature then turn off not Shure if is going to consume more electricity than the regular stove and no tag for save energy. If you get one make shure that it meets your expectations
I would recommend this to a friend- Pros mentioned:Wifi
Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stove has all new feathers wifi lot of new items to use
I would recommend this to a friend - Pros mentioned:Overall performance
THE BEST PURCHASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NICE ITEM, GREAT PRICE AND QUALITY FROM OTHERS BRAND
I would recommend this to a friendBrand response from Samsung
Posted .Hello, edward. Thank you for leaving a wonderful review! Enjoy your Samsung range! ^Ty
oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great oven, I love it!! I would really recommend.
I would recommend this to a friendGreat stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a gas stove before purchasing this one so changing to an electric stove has been interesting. The burners heat up really quickly and stay hot. The oven is really great as well. Heats up quickly and it plays a song once it is done heating up. I am very satisfied with my purchase and I highly recommend it
I would recommend this to a friend- Pros mentioned:Ease of use
New oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the money. Easy to use and easy to clean.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Daniel! It is great to hear you are enjoying your new range! Thank you for the great review! ^Shay
PERFECT PURCHASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven, my wife loves it. Bought with anticipation of baking bread due to bread proof setting. And it is awesome fresh baked homemade bread, so delicious with apple butter.
I would recommend this to a friend- Pros mentioned:Heating speed
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove! Cooks evenly and accurately. Happy.
I would recommend this to a friend - Cons mentioned:Glass top
Pretty but don't cook on top of it, scratches
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't stand the top of this range. I've owned two other glass top ranges before this one, and I never had so many scratches from nothing in my life! I owned one for 10 years and the other for almost 12, and never had this issue and I know how to be careful and what to use to clean it. Other than that nonsense the oven works fine. I can't recommend it. I thought it was great until not even a week in a scratch came from I don't know where or how.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We would happily assist you by sharing tips and tricks for maintaining your cooktop.
To keep your cooktop in top condition, please click on the embedded words and watch the full video from this link. It provides helpful maintenance tips.
Caring for your electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146001027) to help our team pull up your information.
Have a great day.
^Camille
Love this stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and functional. I recommend this stove for sure!
I would recommend this to a friend- Pros mentioned:Overall performance
New stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new stove. Looks good and works awesome.
I would recommend this to a friend Good range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good for the price. very neat electric range.
I would recommend this to a friend