Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 12372314
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Pros mentioned:Ease of use
Must Have
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy-to-use Easy-to-Clean Works really well Love high heat and low switch sides
I would recommend this to a friend - Pros mentioned:Overall performance
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove works great and heats up real quick and evenly
I would recommend this to a friend Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and efficient stove. I'm very happy with it!
I would recommend this to a friendSlight oven issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love most of the features to this product. The only thing I was not used to was that its "bake" for the oven is at the top instead of at the bottom like my old stove. I kept burning the tops of everything I placed in the oven, even when it was put on the very bottom of the oven, until I finally put a cookie sheet on the next shelf above the food to protect it from the direct heat from above. Now it is baking nicely.
I would recommend this to a friend- Pros mentioned:Overall performance
Great stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rhe stove Works great. It has met all my expectations.
I would recommend this to a friend - Cons mentioned:Cooktop
Wouldn't Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it while it lasted. Had range for less than 3 months before the oven stopped working. Heats up, but won't hold at temperature, temp drops at least 70 degrees. Called Samsung, had me recalibrate. Didn't work. Called again, sent tech who said the sensor was faulty. Still didn't work. Called again...I need a working oven, which is what I paid for. They want to send someone again! No!! I paid for a brand new, working oven. Not one to be pieced together. I've loved Samsung, but will never buy another one. Still waiting on a call from the escalation team. We'll see what happens!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TonyaJ,
Thank you for sharing your experience with us. We understand how frustrating it is when a new range doesn’t hold temperature as expected, especially after multiple service visits, and we’re here and fully willing to help you review what’s happening with your NE63A6311SS oven.
To guide you through the temperature concern, please follow the troubleshooting steps in the link below, and be sure to click on the embedded links for additional support:
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-temperature-does-not-match-thermometer-2
Should you still need further assistance after reviewing the guide, you may contact us at the following channels, and our team will be ready to help:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151548128) to help our team pull up your information.
Thank you.
^Camille
- Pros mentioned:Heating speed
Beautiful range.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is beautiful and warms up very quick. So far happy with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice ,fast ,shinny ,amazing my stove is really work perfectly fine, love it .
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung electric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good buy I like the product and the price is very competitive.
I would recommend this to a friend - Pros mentioned:Wifi
Nice Stove,great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just replaced my old Kenmore stove whit a brand new Samsung and can say that it was a smart move. Now it has Wi-Fi and a warmer witch works great.
I would recommend this to a friend - Pros mentioned:Rapid boil
Perfect!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We love it! We are very happy with our purchase!
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is wht i was looking for. Easy to use. It save my time. I don't need to wait for along time . Within couple minutes, food cooked well.
I would recommend this to a friend KLEIVIS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRODUCT, HIGHLY RECOMMENDED A GREAT COMBINATION OF COLORS
I would recommend this to a friend- Pros mentioned:Wifi
Smart electric range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart electric range are a big deal. No more worrries about leaving the house and in the middle of the trip start doubt if you left the oven on, or the top. Just click the app (easy to setup) and it let you know.
I would recommend this to a friend - Pros mentioned:Overall performance
Good price, good quality, good product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this range because my old one was broken. I found the best price at Best Buy. And it is very beautiful. It works well for several month already. Really recommend this range to everyone.
I would recommend this to a friend - Pros mentioned:Overall performance
fast
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gooddddd its best for the same, trust me friend and by the way the support so good
I would recommend this to a friend - Cons mentioned:Timer
100%yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great like how i can use my phone to start the oven for easy meal preps. Tone isnt to loud when timer done
I would recommend this to a friend - Pros mentioned:Overall performance
Electric stove Samsung smooth top
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the smooth top Samsung Electric stove with the extra warmer extremely pleased with my purchase not only looks beautiful it works perfectly so happy that we bought the stove
I would recommend this to a friend - Pros mentioned:Rapid boil
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove! Meets all needs. Dont look not look no further
I would recommend this to a friend Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, works great and fast heat up! Oven is spacious and quick preheat!
I would recommend this to a friend