Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 12372314
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Cons mentioned:Cooktop
Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range the circles in the middle stick and the burner goes off. It’s an electric oven and it should be fairly good but it doesn’t bake evenly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MoniqueD, we understand your disappointment that our range did not meet your expectations. Let us help make the experience better.
If the burner turns on and off, please check this link for details. Kindly choose "Radiant heating elements cycle on and off."
Samsung electric and induction cooktop temperature issues
https://downloadcenter.samsung.com/content/UM/202310/20231023163105862/O_NE63A6311_AA_EN.pdf
Here is a link to help if your oven is not baking evenly. Please click on the embedded word.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
When the middle burner sticks, we recommend using the proper cookware and cleaning the cooktop properly.
Please see pages 26 to 27 under the "Using the proper cookware," "Protecting the cooktop," and "Protecting the cooktop" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231023163105862/O_NE63A6311_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146671209) to help our team pull up your information.
Have a great day.
^Camille
Samsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove took some time getting used to with all the push buttons
I would recommend this to a friendGreat Electric Range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with our new range! The features are great!
I would recommend this to a friendno title at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT is great and faster in cooking. and more fancy and up to date
I would recommend this to a friendKool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in the kitchen. New with Digital Touch and cooks very well
I would recommend this to a friendStove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better could be worse. It’s well worth the money especially being a floor model.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Samuel,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Great range for a great price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice range. works very well and we are pleased with our purchase.
I would recommend this to a friendUser manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could have used a user guide in how to operate buttons
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the money Love the features Great price
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Worked exactly how it is suppose to
I would recommend this to a friendSamsung Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of my updated stove. I recommend this product.
I would recommend this to a friendBad display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove but the display went out after two weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment about the range's display. Let's look into this, JeffreyN.
We highly recommend performing the troubleshooting steps from the link below to help rectify and elevate how the oven display performs.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed:
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148631845, to help our team pull up your information.
Have a great day!
^Chrystel
Nice stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove just dont have light button on display nice you can use 4 big pots..
I would recommend this to a friendSamsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service was quick and did a very good job
I would recommend this to a friendSpeedy rapid boil, smooth operation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our initial review of this range is excellent, only used it 5 or 6 times. Overall the cook top functions are very precise & operate smoothly. The oven is very large & easy to use.
I would recommend this to a friendNew Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit definitely heats and cooks to expectations.
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Great features and easy ti use. I recommend!
I would recommend this to a friendstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first stove deliver was damage the second was fine
I would recommend this to a friendNice but a pain to keep clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I really cant complain so far other than the fingerprints.
I would recommend this to a friendLooks and works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven and stove. The griddle feature is great for pancakes.
I would recommend this to a friend