Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 6447911
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Range as a high-performing and easy-to-use appliance, with users particularly appreciating its rapid heating capabilities, WiFi connectivity, rapid boil feature, modern design, and self-cleaning function. However, some customers have expressed concerns about the glass top's tendency to show marks, the cooktop's cleaning difficulty, the unlit control panel, the small drawer size, and the timer's quiet tone. Overall, the product is well-received for its features and performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Rapid boil
Not what I indended to purchase but I'm glad I did
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the stove yesterday but from what we did use it was nice. Rapid boil is great only a couple minutes for pot to boil, warming spot worked nice cleans up pretty easy. The only thing was that I had a hard time getting it to connect to my phone. There were a couple small scratches which Best Buy gave me a gift card to compensate or I could have exchanged it. I can live with the scratches.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Samsung owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my appliances they look beautiful they run great they delivered in a really short time. Service was very good for installation.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, quick to pre-heat. Love the stainless steel mixed with the black.
I would recommend this to a friend - Pros mentioned:Heating speed
Great price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this stove. It was a great price. Great quality. Stove top works great, oven as well. Heats to perfect temps.
I would recommend this to a friend - Pros mentioned:Overall performance
A good range at a fair price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great oven! And the stove top too with 4 burners plus a warming plate. Very sharp looking range too. Best Buy online shopping was easy and offered many options. Delivery team was on time, prompt and courteous and explained operations. No regrets!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rich
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that is working well and will do us well for years to come.
I would recommend this to a friend - Pros mentioned:Rapid boil
Samsung rapid boil oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven was delivered on time. It bakes much more efficiently than my old oven. The rapid boil is wonderful. I make alot of ice tea in summer using that. It has stainless and black so blends in with my black frig and dishwasher perfectly. The oven is large so I am able to cook large dishes just tje same as my walled double ovens. Love it
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean, heats up quickly, oven is roomy, overall great.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice stove and got a good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove. Delivery went good. I haven't checked out all the features yet but so far it's a great stove.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful appearance and excellent appliance, easy to use.
I would recommend this to a friend - Pros mentioned:Overall performance
VERY GOOD STOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this very good electronic article just what I occupied
I would recommend this to a friend - Pros mentioned:Ease of use
Good replacement with my range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and easy setup. no hassle cooking and baking. The countertop stains are not easy to clean up with the kitchen tower.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great ,easy to operate and found great deal. Like it
I would recommend this to a friend - Pros mentioned:Overall performance
Easy and nice look!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier! Reasonably priced and works well!
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new stove so far. Would recommend. Great service on delivery & install
I would recommend this to a friend Not a good start
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I cannot say anything good. I got the stove on Monday, today is Wednesday, first time I used it, I cooked pasta and the burner scratched, not sure how, and bubbled. I sat my stainless steel pot on the burner, did not move it, the bottoms of my pans are smooth, lifted it straight up, sat the pot on the counter and the scratch was there. I'm an avid cook, love to cook from scratch. Not sure this stove would have survived a homemade meal if it can't boil water and cook pasta without being damaged. The other burner I put a small stainless pan on, threw in some butter, garlic, oregano, tossed in some grilled chicken I'd made Monday out on the grill and had it on low just to get everything warmed enough for the chicken fettuccine, I made myself. Turned the burner off poured the contents into my spaghetti bowl put the pan in the sink. I look at my stove and under the surface it looks like there are bubbles. I've had flat tops before, I've used these same pans on them and they did not scratch. I even used my cast iron on them and no damage at all. I know not to move the pan, move the food inside the pan or pot. That's what I did but either this is a very cheap made stove or I got a very defective one. CS offered me a small gift card if I would just keep it, umm no. I upgraded all of appliances to stainless and I don't want a peeling tacky looking stove as my center piece!!! This better be made right and have a guarantee it won't happen when this is replaced or I'll keep sending them back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kimandtim,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. I cook myself, though yours may taste a lot better. I definitely see your point and with a center piece like a range in the kitchen, everything has to be prestine.
I have shared a Samsung link below that may help with your concerns with the cooktop on the range.
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
I have also shared the user manual link below. Please access the link and turn to pages 45, 50, 51.
https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Your range is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) Year Parts and Labor.
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63A6311SS/AA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144583478
Leo
Good oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy this oven, although the setup was a little longer than expected. We installed ourselves, and did not realize it needed a separate electric cord that was not included. So far it has worked great and we are happy with it!
I would recommend this to a friend- Pros mentioned:Heating speed
Samsung beauty
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and in love with the flat top style. Love that it connects to bluetooth and sends recipe ideas to your phone Has self clean options amd heats up pretty fast no preheat needed
I would recommend this to a friend - Pros mentioned:Overall performance
Love my stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is so nice and sleek snd works beautifully so far!
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Great stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best stove ever! Cooks so well and evenly. Very easy to keep clean also.
I would recommend this to a friend