Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 6447911
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Range as a high-performing and easy-to-use appliance, with users particularly appreciating its rapid heating capabilities, WiFi connectivity, rapid boil feature, modern design, and self-cleaning function. However, some customers have expressed concerns about the glass top's tendency to show marks, the cooktop's cleaning difficulty, the unlit control panel, the small drawer size, and the timer's quiet tone. Overall, the product is well-received for its features and performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Samsung Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very user-friendly! First time I've ever had a glass top stove and it's much better than the coils! The oven is awesome - love the feature where I can set the baking time to turn off when requested,,, never have to worry about over baking a casserole, cake, cookies or roasts.
I would recommend this to a friend Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it daily , it’s like my new kitchen toy easy to clean
I would recommend this to a friend- Cons mentioned:Control panel, Glass top
Don’t bother
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this range for about a week and the glass top was getting scratched already. We have quality pots and don’t abuse our appliances. In addition, the temperature control system is maddening- any setting lower than high turns the burner off and on intermittently which means nothing gets very hot unless it’s at max. We’ve arranged for a refund and bought an LG, we’ll see.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy cooking using the Samsung range faultlessly, RobertT. Let us help you with your appliance.
Scratches or abrasions on the cooktop surface and the surface unit frequently cycles on and off can be viewed on page 50.
https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
For the refund that was arranged, you may do a follow-up with the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145348401) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Overall performance
Awesome range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome range! Bought it with the refrigerator and microwave! Samsung!
I would recommend this to a friend Great Electric Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a real estate agent that purchased this for a client who lives out of town and needed for his rental home. Tenants are thrilled, very large oven (much larger than others) and was installed within 20 minutes. Works great and everyone is happy!
I would recommend this to a friendSamsung Range and Oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this range and oven for our 2 bedroom apartment. Cook top and oven work and look great.
I would recommend this to a friend- Pros mentioned:Overall performance
Talking stove.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Talks too much. Weird-sounding musical beeping signal when oven heats up or timer is finished. Other than that, it works. Delivery and installation were excellent.
I would recommend this to a friend - Pros mentioned:Ease of use
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean it cooks evanly I like that its bigger range
I would recommend this to a friend - Pros mentioned:Rapid boil
Samsung WiFi Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove! Plenty of room to bake multiple things at one time. The rapid boil and warmer are nice features.
I would recommend this to a friend - Pros mentioned:Heating speed
Recommend this stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this stove when my old one stopped working and I love it. This one was more affordable compared to other at the tome of purchase and really works well. I love how fast it heats up, and the warming feature as well.
I would recommend this to a friend - Cons mentioned:Drawer size
Ms. Pat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this point we have really enjoyed our new Electric Range. You sacrifice a little room for storing pans in the bottom storage area but make up for it with more cooking area. We really enjoy the stove top features.
I would recommend this to a friend - Cons mentioned:Glass top
new Samsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had reservations about glass top , however its not that bad , and I purchased the proper cleaner for it and it works well . Love the range , its accurate , has plenty of burners and lots of space in the oven . Controls took a little getting used too , but easy to learn , delivery was awesome !
I would recommend this to a friend Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an Xmas gift for my son and daughter-in-law. They love and have been sharing what they have cooked and baked so far. They are really happy with this oven.
I would recommend this to a friendElectric Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Excellent replacement for my old one. Good value
I would recommend this to a friend- Pros mentioned:Wifi
Great Stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is awesome; does everything its advertised to do! Connects to wifi, gets to a boil fast.... Very satisfied with this purchase.
I would recommend this to a friend I love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, works well this was a great price and the product preform very well. Thanks Samsung.
I would recommend this to a friend- Pros mentioned:Wifi
Love my new Samsung Stove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove. It is perfect and i love all the features on it, especially that it tells me throught thr app that it is finished preheating or finished cooking. Wonderful stove!
I would recommend this to a friend - Cons mentioned:Glass top
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I bought, and it lasts quite well if you take care of the glass! It's the only part that can break if you're cooking and the liquid spills out
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent quality!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality for a reasonable price!! So very happy with the purchase! The stainless is easy to clean as well as the oven!
I would recommend this to a friend - Cons mentioned:Glass top
Nice Addition to our Kitchen Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits and works! Far nicer technology than our previous range which I believe came here on the Mayflower. One imperfection on glass near a main burner and unable to secure Anti-tip bracket - despite following the instructions!!
I would recommend this to a friend