Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 6447911
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Range as a high-performing and easy-to-use appliance, with users particularly appreciating its rapid heating capabilities, WiFi connectivity, rapid boil feature, modern design, and self-cleaning function. However, some customers have expressed concerns about the glass top's tendency to show marks, the cooktop's cleaning difficulty, the unlit control panel, the small drawer size, and the timer's quiet tone. Overall, the product is well-received for its features and performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove works really well, I like the rapid boil option and the fact that i can connect to my phone. Get dirty on top really easily though and can be hard to clean
I would recommend this to a friend - Pros mentioned:Heating speed
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not believe how quick and hot the stove gets absolutely love it would very much recommend buying this stove will purchase more products.
I would recommend this to a friend - Cons mentioned:Control panel, Glass top
Problem soon after warranty.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this range. The front left burner failed just after the warranty expired. The burner was not the problem, it was the control panel which was replaced at our expense. The glass top scratches very easily. I would not recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarjeA,
We can feel the disappointment you have with this range. We are here to help you with it.
We recommend checking the resources below for steps on how to clean the cooktop. Please watch the video and kindly click on the embedded words for more details.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147238382), and it will help our team pull up your information.
^Rodel
The best range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design of the range and the opportunity to cook everything at the same time because of the space available for the pots. Also, the oven is big and cooks evenly.
I would recommend this to a friendVery nice unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. Only wished that a manual came with it. Everything online and I couldn't get the information that I wanted.
No, I would not recommend this to a friendSamsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it's a smart electric range just download the smart app and you can start it from anywhere. When you forget to turn off it notifies you
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung electric Range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it is working well, i am happy with my decision to buy it
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality and price I am fascinated with my new stove
I would recommend this to a friend Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love it, she is so happy! Samsung is a great brand, I can recommend it..
I would recommend this to a friend- Pros mentioned:Ease of use
Quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and highly recommended for everyone to buy
I would recommend this to a friend - Pros mentioned:Overall performance
Also got appliance installation from Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases from bestBuy. The unit is excellent. The company who came to install was on time and they haul away the old unit too. Excellent and quick service.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove! It’s very easy to clean. The electronics are great! It’s attached to my phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Sam sign glass top stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung stove. It is very versatile. I love that it has seven burners, easy to clean, and the oven seems to be a little larger than my other stove.
I would recommend this to a friend - Pros mentioned:Rapid boil
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Very satisfied with the purchase.
I would recommend this to a friend - Pros mentioned:Rapid boil
Great Stove Bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box purchase steal. I just love it! Staff was so helpful and it was easy to move by myself at home!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Electronics
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung oven was good quality I highly recommend it
I would recommend this to a friend - Pros mentioned:Ease of use
Electric Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product features are fantastic, easy to operate, and exactly what was needed. No wait time for delivery and team installation was performed by a team of professionals who clearly knew the product and seamlessly installed our new range. Thank you to all.
I would recommend this to a friend - Pros mentioned:Overall performance
Eléctric shop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and equipment. Samsung os a good mark.
I would recommend this to a friend Don’t buy unless you get to take it home with you.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stove. Perfect for what I need but I was supposed to pick it up from the warehouse but the order was cancelled and it’s been days since they cancelled the order and still has not refunded my money. 5 star if they would have called or offered an exchange for another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Cons mentioned:Glass top
Samsung stove surprises me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of electric stoves and probably never will be in the future. It’s very nice and nice he black stainless steel is pretty cool. It heats up just fine. I do have a hard time cleaning the glass top each week.
I would recommend this to a friend