Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 6447911
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and heating speed of the 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid boil feature, WiFi connectivity, modern design, and self-cleaning function. However, some customers have expressed concerns about the glass top's tendency to show marks, the difficulty in cleaning the cooktop, and the control panel not being lighted. Additionally, a few customers mentioned the drawer size and timer volume as potential drawbacks.
This summary was generated by AI based on customer reviews.
For my daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter...she loves it!! Cannot believe how much it offers for cooking!!
I would recommend this to a friendStove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We opted for a different stove but this one seamed awesomely and efficient as well.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. I liked the purchasing process and the product works very well.
I would recommend this to a friendBestBuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Was A Gift For My Sister In Law She Loves The New Stove She can Bake, Cook & There A Separate Burner so she can keep a plate on the warmer AWSOME Thanks Best Buy For Making The Purchase & @ Home Installation Seamless
I would recommend this to a friendThe best range ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Samsung range. We have had it now a little over one month we live the two fast burners and the warming burner. It even has a bread proofing setting. It is the nicest stove I have ever owned.
I would recommend this to a friendSamsung Electric Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this modern stove with all its features. It is nice quality however I am not pleased with the ceramic stovetop as it spots so easily. I bought the special cleaner and wipe us spills right away, otherwise it stains. But I like all the burners and things cook nicely.
I would recommend this to a friendGreat oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with a Samsung fridge to pair them. Absolutely love this oven. It has some really nice features too.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, looks pretty. The rapid boil could be quicker, but overall, its really great for the price+
I would recommend this to a friendSAMSUNG RANGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OVEN TAKES A LIL LONG TO PREHEAT AND WHEN THE GUYS PULLED THE COATING STRIP OF OF THE STAINLESS STEEL, ITS STILL STICKY AND I CANNOT GET IT OFF SO NOW IT LOOKS SCRATCHED
I would recommend this to a friendNice stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove, good buy, nice to have a working stove
I would recommend this to a friendI'd Give 5 Stars BUT None of them deserve a 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Truly - well made. Only downside is the black top stains too easily. But, I like it. If ONE of these things didn't get a burn the first time something cooks on it I'd be delighted.
I would recommend this to a friendStove purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove!! Geek squad delivered and installed. Wonderful customer service!!
I would recommend this to a friend- Cons mentioned:Control panel
Samsung electric range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is not happy with this range There is no oven light and the control panel is not lighted making it very difficult to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkH,
Sharing your experiences with the range matters to us. Let us get the range back on track.
Please see the "Turning the oven light on and off" section on page 30 of the user's manual to help you with the oven light.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231023163105862/O_NE63A6311_AA_EN.pdf
Also, below is a link to help you with the control panel. Please follow the steps and click the hyperlinks for further assistance.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146523448 to help our team pull up your information.
Have a great day.
^Aloe
Very pleased with this range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent replacement for our previous range. The burner controls are different from what we were used to, but it just takes a little bit of learning. The timer tone is very pleasing, as well.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, quick , efficient installation.
I would recommend this to a friendVery pleased.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this oven. I replaced a 10 year old oven so this is a great upgrade. It looks nice and works well. I like that it connects to my Samsung tv so when it's done preheating, I get an alert on my tv to let me know.
I would recommend this to a friend- Cons mentioned:Control panel
Don't buy if you cook at all.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this cooking range for now a year and I absolutely hate it. I thought it was me however with a year experience I can say it is a horrible stove. The water boil time varies from one day to the next, and theres no way to calibrate it. We now have a saying that the stove has ran away as in you can put it on the lowest setting and it would not shut off or go to a lower temperature. I cook now as turn the stove on and one it gets to a temp I turn it off and just cook off the residual heat, and this will be on the low setting. But heres the other frustration is that other days it will work fine. I have reached out about this with time measurement and video recordings without any response back to help. Seriously if you like to cook with a stove top dont buy this you'll hate cooking pasta buy the end of the year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AutumnM,
Let us assist you with your range.
Please select one that best describes your experience with the range. Follow the steps and click on the hyperlinks for further help.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145954753 to help our team pull up your information.
Have a great day.
^Aloe
- Cons mentioned:Timer
Save your hard earned dollars on this junk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry I purchased this junk!!! The oven takes much to long to preheat. Timer app works only when it feel like. The storage bin is NOT. I have one small frying pan and one midsize pan and that is all. When the over is on, the outside of the sides gets very hot. The over has ONLY one heating element. The owners manual is very poor with information on how to use this junk. I am very, very disappointed!!!!!!
No, I would not recommend this to a friend SAMSUNG ALWAYS A TOP COMPANY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEAUTIFUL STOVE WORKS GREAT NO EXPOSED ELEMENT IN OVEN IS OUTSTANDING MORE MAINTENCE NEEDED TO KEEP STOVE TOP CLEAN BUT WORTH IT
I would recommend this to a friendSuper shiny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance cool controls and very fast cooking speed. Super shiny
I would recommend this to a friend