Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 6447911
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and heating speed of the 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid boil feature, WiFi connectivity, modern design, and self-cleaning function. However, some customers have expressed concerns about the glass top's tendency to show marks, the difficulty in cleaning the cooktop, and the control panel not being lighted. Additionally, a few customers mentioned the drawer size and timer volume as potential drawbacks.
This summary was generated by AI based on customer reviews.
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but was a little dented in on the sides when we received it
I would recommend this to a friendBrand response from Samsung
Posted .Hello Tph0008, thanks for your review! ^Ty
New stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove! Looks just like the picture and love the finish
I would recommend this to a friendNew stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove! Rapid boil! Amazing over!! 10/10 great buy
I would recommend this to a friendBeautiful Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range looks great. Easy to hookup. Range cooks quickly.
I would recommend this to a friendStove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a great price. Very easy installation
I would recommend this to a friendI like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while to be delivered but the range is good overall
I would recommend this to a friendawesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best electric oven i have ever use. I works great and efficient
I would recommend this to a friendDo not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had a very long time and it is already giving me issues
No, I would not recommend this to a friendBrand response from Samsung
Posted .Our goal is to assist you in the best way possible, ShangraF. We would like to have a direct conversation with you to discuss what is causing your disappointment and address any other issues you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151457168 so our team can look up your information when you message us.
Have a great day.
-John
Quite Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new purchase glad I waited to make this purchase.
I would recommend this to a friendGreat buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and style. Fits great with matching appliances
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets Very hot and a beautiful stove but scratches very easily. I am disappointed about that. You can’t even clean it without it scratching.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Thyrah,
We know that appliance maintenance needs a lot of effort. Let us help you with the range.
Here is a link to help you clean your electric cooktop. Please read each section, watch the full video, follow the steps and click the hyperlinks for further help.
Also, please see the "Cooking elements are too hot" section, follow the steps and click the hyperlink for further assistance.
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147094290 to help our team pull up your information.
Have a great day.
^Aloe
Samsung range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cook top heats up very quickly. Oven displays temp as it heats up.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Kimru! Thanks for leaving a review of your Samsung range! ^Ty
- Pros mentioned:Overall performance
Nice 5 burner range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this oven for a little over a week now and love it. The order and delivery experience was smooth and the oven looks good in my kitchen and I enjoy its features.
I would recommend this to a friend Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works really well, preheats faster than previous oven.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Beth! We're happy to know that this range is working well for you! ^Ty
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good and is as advertised with all the accessories.
I would recommend this to a friendGreat oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love my oven. Easy to use. Heats evenly. Nice
I would recommend this to a friendBrand response from Samsung
Posted .Hi there SamH, I am glad you are enjoying your new Samsung Range. I appreciate you taking the time to share your experience and love for the product with us. We thank you for choosing Samsung and being a part of our family. ^Brad
Samsung stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove the app works amazingly Good bargain!
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanto la compra, siempre la mejor opción es best by
I would recommend this to a friendAwesome range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderfully amazing range totally recommended
I would recommend this to a friendMilly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliances love the upgrade of well installed
I would recommend this to a friend