Customer Ratings & Reviews
- Model:
- NE63A6311SS
- SKU:
- 6447911
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and heating speed of the 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid boil feature, WiFi connectivity, modern design, and self-cleaning function. However, some customers have expressed concerns about the glass top's tendency to show marks, the difficulty in cleaning the cooktop, and the control panel not being lighted. Additionally, a few customers mentioned the drawer size and timer volume as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating speed
Free with Inflation Reduction Act Rebate!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove!!! Very efficient and cooks great. I highly recommend it.
I would recommend this to a friend Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product. Work Great. Fair Price. Look Good
I would recommend this to a friend- Pros mentioned:Overall performance
Best Service ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in got the job done fast in Simple thank you best buy
I would recommend this to a friend Exceptional service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the quality of my samsung range. I was very happy with the service i recieved when purchasing my range. Judy Delgado was knowledgeable and friendy. I will shop at best buy again because of Judy.
I would recommend this to a friend- Pros mentioned:Overall performance
Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love it matches the rest of my kitchen
I would recommend this to a friend Great performance and good looks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase after struggling with an range that didn't heat consistently, leading to guessing games as to how long food needed to be cooked. This seems to heat quickly and accurately and is an attractive product as well.
I would recommend this to a friendNice upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve not used it yet, as it was just installed an hour ago.. however, it has a bread proofing feature and is an excellent upgrade from the 17+ year old range it replaced..
I would recommend this to a friendPerfection!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this stove for over a year and love it! The color is perfect. Easy to clean. Delivery was great as always. I buy all my appliances from Best Buy because of their customer service.
I would recommend this to a friendGreat and affordable stove.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new stove. We have wanted a cooktop that was easily cleaned and attractive. This product fit the bill.
I would recommend this to a friendGreat team work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the customer services. Delivery was amazing and installation
I would recommend this to a friendSamsung review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick. Product is a great value. I haven't used the self clean yet.
I would recommend this to a friendLittle old lady
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted and blend well with my color scheme.
I would recommend this to a friendStove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove. It cooks faster, I like the color, the contrast it has.
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is worth it, a good brand and at an excellent price.
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great buy,works very well and it’s value for the price.
I would recommend this to a friendVery good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome I love it samsung brand the features is good
I would recommend this to a friendStove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice roomy stove, heats consistent , displays are easy to see and use. Only downfall to this stove is you have to turn all sounds off at the same time, there is no other option for silencing sounds
I would recommend this to a friendBrand response from Samsung
Posted .Hi GordonK,
We know that using a brand-new range needs adjustment. Let us give you the details that can help you.
Please see the "Sound On/Off" section on page 38 and follow the user manual steps.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240112152508654/O_01._NE63A6311_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147024825 to help our team pull up your information.
Have a great day.
^Aloe
Samsung Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't any problems as of now with the Samsung Stove. Its a glass top easy installation
I would recommend this to a friendSunsumg range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice oven ,heat up quirck ,bake evenly. I would recommend.
I would recommend this to a friendDon't buy, save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven broke in a month. We paid for the warranty coverage, and they sent someone to inspect it. I had to wait a few days before they could send someone, and when they did they said we had insect damage and that it was not covered by the warranty. And that because it was insect damage, they were not allowed to touch it. My Old appliance I had for years and never had any issues. The worker said he would send me information on how much it would cost to have someone come and fix it but I never heard back from anyone. My neighbor has the same oven and later told me that her oven is always breaking down and that 2 of the stove tops stopped working. I recommend buying an old appliance, because these new ones are not made to last.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KatL, we understand how it feels if your oven broke and was not covered by the warranty due to insect damage, and the service technician would not want to fix it. We want to discuss this experience further with you and determine the steps that can be taken to assist with your oven.
I have also shared more details about your warranty.
Warranty
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NE63A6311SS/AA
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148971915) to help our team pull up your information.
Have a great day.
^Camille