Customer Ratings & Reviews
- Model:
- NE63A6311SS
- |
- SKU:
- 6447911
Customer reviews
Rating 4.5 out of 5 stars with 1110 reviews
(1,110 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Range as a high-performing and easy-to-use appliance, with users particularly appreciating its rapid heating capabilities, WiFi connectivity, rapid boil feature, modern design, and self-cleaning function. However, some customers have expressed concerns about the glass top's tendency to show marks, the cooktop's cleaning difficulty, the unlit control panel, the small drawer size, and the timer's quiet tone. Overall, the product is well-received for its features and performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating speed
Rated 5 out of 5 stars
Samsung electric stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly to the countertop. Very nice looking. Heat up very fast
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and the fiance loves it overall. Still learning some of the functions but overall great.
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Stove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase, the process was very fast and delivery was awesome
I would recommend this to a friend - Cons mentioned:Cooktop
Rated 4 out of 5 stars
Everything is Good So Far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, everything works well. I was a little concerned that the oven isn’t quite up to temperature but I’m thinking my last oven just ran hot. Surely this new one is more on target than the old, outdated one (I don’t have a thermometer to test). Stovetop works well. WiFi and app connections was easy. The drawer at the bottom is not very deep (if you’re used to storing a lot down there at once this may be good to look at before you decide to buy!). The oven preheat notification is a tad annoying. I don’t feel like it needs to go off three full times to let me know it’s preheated, but maybe that’s just me! I have not used any other features so I can’t speak about any other parts of the oven. Overall, happy with the product. The thing I’m not super happy with is an issue with a price match refund. Via chat I was told I was going to get back about $280 for the range but I only got about $130 refunded to me. No explanation as to why it was so much less than promised.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thank you so much for sharing your Samsung experience with us! ^Ty
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Rules appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Love the warming area to keep things warm, love that it can be operated by your phone, The technology and the ease of the stove is wonderful!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high-end features and appearance for a reasonable price
I would recommend this to a friend Rated 5 out of 5 stars
Samsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and modern electric range. Delivered and installed by Best Buy. It’s a nice addition to my tiny house.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Oven.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is everything you need amd is a great price for what you get.
I would recommend this to a friend - Pros mentioned:Rapid boil
Rated 5 out of 5 stars
Absolutely Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this range for a little over 2 weeks but to say I am happy with it would be an understatement. The rapid boil is amazing, the preheat is so much faster than my old range and I love that it plays a tune to let me know the preheating is done instead of just a beep that I missed most of the time. Would definitely recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Very Generic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately i was shopping on line and mixed this up with another stove they looked exactly alike with different options. I didn't realize the mistake until the next day when i went to use it. Not many options broiler has 2 presets can't adjust them. Seems to work fine but very generic.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Sharing your observation about the broiler feature matters. We are here to help.
Please refer to your user manual for guidance on using your broiling feature. Turn to page 31, "Broiling."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214161028140/O_01._IB_HTML_NE5000A_NE63A6311_AA-05_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151649135) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Range stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect great services I am enjoying using my range stove
I would recommend this to a friend - Pros mentioned:Ease of use, Wifi
Rated 5 out of 5 stars
Excellent replacement purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It's fast, efficient, easy to clean and I can use my phone to control it and monitor how everythings going. If for some reason I needed another one, I would definitely buy this one again.
I would recommend this to a friend - Cons mentioned:Glass top
Rated 4 out of 5 stars
Works great, but for 2 things.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the range is great, but I feel the need for only 4 stars for two reasons. One is the heat. The stove stays hot and puts off a lot of heat for up to 30 minutes after it’s turned off. It’s summer here in Texas so we are having to not use the stove during the day now. The second reason is keeping the stove clean. The glass top shows every little spot no matter how many times you clean it. If you don’t like that then invest in a cover after purchase. All in all the stove works great and if the two listed opinions above don’t bother you then you will be happy. I personally would have chosen a classic electric stove if I had know what I know now,
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove. Works great. Would recommend this stove to everyone.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Rated 5 out of 5 stars
Great Stove!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove, it cooks well and is easy to clean. Its just the right size and oven is plenty big. Looks great also!
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Great choice at a great price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a 12 year old Samsung stove. This is a great stove, heats fast and cooks very well. Very happy with everything. The wi-fi is a nice addition. I would recommend. Best Buy deliverers were terrific. Fast and knowledgeablel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very good range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is very good. My wife uses it almost every day and she loves it.
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
A very nice oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what we were looking for in our rental unit. Had all the advanced features and the stainless look fits in well with the other appliances. It heats up quickly and shows when the unit is still hot.
I would recommend this to a friend Rated 5 out of 5 stars
This stove is smart!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is pretty amazing! So first, I want to say we really werent in the market for a new stove but had decided it was probably time and should start kind of looking... SO we did lol We came across this beauty as a scratch and dent marked down floor model. We got a great deal and let me tell you this little gem is actually a smart oven! I had no idea! It heats evenly, gets hot quickly, cooks just as you would expect a stove to cook. The color is great, it also shines up really nicely! OOHH AND ITS HUGE haha Customer service at the Richmond location has always been great every time we have shopped there! We wish their hours were later on the weekends, but it is what it is. Over all super happy and pleased!
This review is from Samsung - 6.3 cu. ft. Freestanding Electric Range with Rapid Boil, WiFi & Self Clean - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
My Samsung Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful style and clean. Matches the other Samsung products well. Easy to use and repeats the signal on a "Done" meal until is physically taken off. Samsung continues to provide efficient and affordable products to the consumer!
I would recommend this to a friend


















