Customer Ratings & Reviews
- Model:
- NE63A6751SG/AA
- SKU:
- 12177676
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Great stove set!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this stove from the looks to the way it does different tasks! I just pray the glass top holds up good like my maytag did.
I would recommend this to a friendAmazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great amazing stove. The moveable middle rack is a game changer. Intuitive, and Alexa works seamlessly with it. I recommend this smart stove. Ill never not have a smart stove again!
I would recommend this to a friendBest buy oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven has wi fi, so I can put a roast together and on my way home from the beach get it started cooking. Took a while to get use to it but love the Dutch oven.
I would recommend this to a friendNice oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove especially the flex duo oven works just the way you think it would. The griddle also has a very nice quality feel to it.
I would recommend this to a friendLove this stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love cooking with this stove it works perfectly. My only issue is that the no preheat airfry only works when you remove the oven divider and use the whole oven.
I would recommend this to a friendAMAZING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality stove, I had no idea that it allows you to cook TWO different things at once at different temperatures! Thanksgiving isn’t gonna know what’s coming
I would recommend this to a friendWould recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is nice. Love that the double oven feature is easy to use and I can easily switch from dounle to full. The App is a nice feature. We haven't used all the features offered, but so far its great!
I would recommend this to a friendBest of Samsung, luxury without the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase, love the simplicity of this product. Easy to and the extras were so cool. Highly recommended
I would recommend this to a friendDENTS GALORE Best Buy won't back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The poor rating is for the Best Buy Deliveries, updates and install! This stove has been on back order for almost 8 weeks. I notification i received from their delivery app was a technician will be there in 20 minutes, log story short, no one arrived all day! Second update from driver app: technicians will arrive between 12:30 to 1:45, long story short, no one arrive due to technition went home in the meantime ive gotten update that my stove is on backorder.. Finally rhe day is here! I get my stove! Same technician as my last 2 deliveris on other appliances. I see they brought my stove in and set up.....they left....the next day i was cooking, and o tol my huband that this stove was not leveled and if he could do it...time went by it wasnt leveled I dropped something behind stove, so i moved it out only to find ALL THESE DENTS! The Technician never said one word to us about them! BEST BUY states there is nothing they can do since I'm not making a service call!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
This is not the experience we want you to have. Let us extend our help by providing the details you need for your range.
Here is a guide if your range is not leveled. Please turn to page 58 (Troubleshooting - “The range is not level”) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need further assistance, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150897684) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Meet Darth!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I named it Darth because of the black stainless. Love, love that! Used both ovens at once and it has 2 separate timers too!
I would recommend this to a friendLove my double oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my double oven stove, I cook a lot faster and my family is happy. I more waiting for one dish at the time to cook
I would recommend this to a friendSamsung Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Far Love It! Still a bit worried about all the reviews about too scratching easily with 3 teenage boys in the house!!! So Far, So Good!
I would recommend this to a friendFantastic Stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my stove. However cooking meat in the Air Fryer is a mess. Spent 2 hours cleaning the smoke and grease out of the oven. Love the 2 ovens.
I would recommend this to a friend- Cons mentioned:Glass top
paying for what u deserve smh and tired
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.same one same problem BUBBLING GLASS TOO WHT IS THE PROBLEM WITH GIVING A VETERAN A GOOD QUALITY PRODUCT...SO TIRED GUYS
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Having an excellent-looking cooktop is what everyone desires. We'll be glad to help!
The smooth, sleek finish of your electric or induction cooktop surface can put an authentic shine in your kitchen, but if not taken care of properly, stains and other marks can easily mar its surface. Below is a link to learn more.
Electric cooktop is peeling, bubbling, or cloudy under the surface:
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
Although they differ from traditional gas cooktops, taking care of your electric or induction cooktop can be easy. This guide will explain everything you need to do (or avoid doing) to keep the glass cooktop looking pristine, so it will last for years to come.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean electric and gas ranges:
https://www.youtube.com/watch?v=pCLkUo4ns6w
You may also check pages 55-57 of the user manual to learn more about maintaining the glass cooktop on your Samsung range.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145528487) to help our team pull up your information when you message us.
Thank you!
-Angelica
Fantastic!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The double oven is amazing. It looks great. Total upgrade to my kitchen. I can’t believe I waited so long to update my kitchen.
I would recommend this to a friendDisgusting service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store delivered first one defective. Delivered 2nd one damaged. Did not install safety bracket. Disgusting customer service. Wont even call us back to discuss further just set up a date to pick it up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VickiR,
Learning about how both deliveries were handled helps us better understand your overall experience.
Since order handling, installation, and pickup scheduling are handled by the retailer, Best Buy would be the most appropriate contact for the latest updates. You can reach them directly at 888‑237‑8289.
Thank you for sharing your feedback.
Jeffrey
Samsung Care
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my dream range. Being able to have 1 big or 2 small ovens is great. Buying a cover for stove top to protect it.
I would recommend this to a friendSamsung double oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been awesome so far, beautiful setup, looks great!
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great works great, installation was super easy
I would recommend this to a friendBest stove EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. It connects to my samsung refrigerator and to my phone app
I would recommend this to a friend