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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 982 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 982 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new stove from Best Buy and so far is exceeding expectations. The dual oven does an effective job when making meals

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware! Heed the glass cooktop warnings!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this stove. Great features but the cooktop is too fragile for everyday use. A pot of sugar syrup boiled over and etched the glass. It is not scratched but etched in. A call to Best Buy told me to call Samsung. The call to Samsung (pictures sent) came back that it was cosmetic and not covered by warranty. Love the convection and dual ovens but absolutely worthless overall if the stovetop can't handle simple syrup spilled on it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CatherineG,

      We acknowledge the time you took to share your review of your Samsung range, and we value the details you provided about the cooktop surface and the outcome of your warranty evaluation.

      If you ever need to reach out to Samsung, please include this reference number: 1152218845.

      Thank you for your feedback.

      Nicole
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Samsung Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the operation an set up of the Range. The delivery personnel were very professional and took care in our Home. We did have a issue with damage to the Range on delivery (Factory) but was corrected and adjustments were made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double oven, not quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double oven is not quite 2 separate ovens. There are single heating elements in each oven section. Works as a normal single oven with divider removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 6.3 ft ELECTRIC RANGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this range, getting used to the controls took a little time to get use to. but it works great. i had to get use to keeping the top clean. but with the right cleaners its a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this unit! I do wish that the middle partition would nest in the bottom of the oven when not in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works great but I haven't used most of the features. I generally just use the top oven and the burners. I haven't tried the air fryer yet but it all seems easy to use. The full manual is available online since you only receive a partial with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Duo Flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the burners have different size varieties. My favorite option of the oven is that I can use half or all of it depending on what I'm baking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stove so far. It looks nice and the double oven option is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks food inside and out. My favorite part is the unit's ability to heat up and cook things at the push of the button. You don't need to chop any wood at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the quality, it was the best I had to return it because it was an open box and there was a damage in the back of it which made the front door won’t open, I would recommend it, but not an open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every cooking product in one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is very nice! The fact that you can cook multiple different ways is so convenient. It’s an all in one kind of purchase! I would definitely recommend and would buy it again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FIRE HAZZARD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is something wrong with the temperature control of the oven. The oven automatically switches to “broiling” when on baking mode and scorches everything. I have a toddler in the house and I am terrified of using the oven (with all my love for cooking and baking). Using this oven is like playing russian roulette. We bought this range in January 2023, it started having issues in December 2024. It’s a very short life for a range. Called samsung, paid for service call, waited 2 weeks for appointment just for the technician to look at it and say “Nothing is wrong with it, what can I say “you burned your food”. The type of the issue is a significant FIRE HAZZARD as the oven gets to crazy high temperature within just a few minutes and burns everyhing that’s in the oven - food, bakeware, shattering glassware. Reading reviews I realized that this issue exists in the model, yet somehow this model is not on the recall list.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Darya B, your family's safety matters. Allow us to help.

      We recommend checking the link to your user manual for the troubleshooting guide if the oven gets too hot. Turn to page 61, "The oven temperature is too hot or too cold."

      User Manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150486536) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice having the amount of flexibility this offers. Stove top is hard to keep clean, but all glass top stoves are this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double oven makes it a breeze of cooking at 2 different temperatures also it’s compatible with my Samsung refrigerator can cut range on and off by voice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cookster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this design- but am still learning the keypad and all of the functions. Only had this for 1 month but everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the flexibility of cooking at 2 separate temps. Top burners get real hot quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range works and looks great in our kitchen. The dual oven is wonderful. Still getting use to convection cooking as it is easy to burn food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual oven feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stove with convenience of separate baking chambers. So far it works great. The stainless is thin and a little flimsy compared to our old stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety is key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the range. Converted from gas to electric after one of my burners turned ever so slightly and expelled a lot of gas into the house. Scary situation but it is no longer a concern.

    I would recommend this to a friend