Customer Ratings & Reviews
- Model:
- NE63A6751SG/AA
- |
- SKU:
- 6468309
Customer reviews
Rating 4.5 out of 5 stars with 982 reviews
(982 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Hot stuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the nicest electric free standing ranges I’ve seen. Loaded with great features.
I would recommend this to a friendRated 5 out of 5 stars
New Electric Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love out new Electric Range. It cooks fast and evenly.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Easy to clean and makes my kitchen look new!
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friend - Cons mentioned:Glass top
Rated 4 out of 5 stars
Glass Top sucks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this Range is Great , except for the glass top that's very hard to clean
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very nice range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the settings for the oven. Haven’t tried them yet but I plan too. Haven’t mastered convection oven yet either. Cleaning the top can be tricky, I use a lint free towel and it works perfect
I would recommend this to a friendRated 4 out of 5 stars
Perfect but for...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love absolutely everything about this range except the fact that the bulges on the back of it make it impossible to push flush with the wall behind it. I wish Samsung could have modified the design to eliminate that flaw. As it it, it sets a good two to three inches away from the wall and protrudes behind the kitchen cabinets on either side of it by the same distance. Bummer!
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was. great.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! My wife loves to bake, oven preheats in minutes. First convection oven we've owned. Cook top is easy to maintain. The grill pan that comes with it should have deeper groves for grease, but great for pancakes, eggs etc...
I would recommend this to a friendRated 5 out of 5 stars
Samsung range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This as an awesome range. Works well. Temperature is right. Double oven well.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Overall pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I like this stove. I wish that the rapid burner was on the left, but that is a personal preference. The double oven is helpful.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and I love my purchases and I won’t hesitate to keep on buying good quality in Best Buy..
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
MaryA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up fast but difficult to judge the heat in the top oven. Temperature is easier to time in whole oven.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Best Buy is no longer a place to shop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good. The delivery and setup was not good.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service Department at 1(888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
Chrystel
Rated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best oven so far i ever used. 2 temp ranges and they are acurate to five degrees.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and looks great , the way the burners are distribuiste is good
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Too many issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No as good as I thought. The burners stoped working like not even a year after I bought it and then the top glass broke out of no where.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoelB,
Totally get what you’re feeling. The burners and glass top are used a lot, so they’re easy to notice.
This guide helps you run a quick test to check burner responsiveness. Select the first subtopic and follow along:
https://www.samsung.com/us/support/troubleshoot/TSG10007170/
Also, we’d like to learn more about your cooktop glass and go over the available options with you. Whenever it’s convenient, feel free to reach out using any of the contact options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152460125 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
Rated 5 out of 5 stars
Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service while installing appliance. Good timing.
I would recommend this to a friendRated 2 out of 5 stars
Screen dying after 2.5 years...$500 to fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we were happy with the flex duo for the ability to split the oven as needed and cook top. The cooktop is easy enough to clean (kids make this more difficult) and the settings cover every type of cooking we do in this family. We are just completely disappointed with the screen that is just starting to go out (numbers fading and display fades around 1/5th so far...). Samsung is correct to point out that the warranty has expired and they linked me up to a local repair company that wants $150 to schedule the repair and estimates $350 for parts and labor. I'll use it til it dies I guess and never buy from Samsung again. Just thought others might want to know before dropping $1200 on a Samsung appliance.
No, I would not recommend this to a friendRated 4 out of 5 stars
Question
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is the height of the actual cooking surface. Trying to match up to my counter top.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Fire hazzard!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fire Hazzard! Needs recall! After just a few years old. Thank goodness i was right there when it happened. Heard a loud POP. Then flames were shooting up the wall behind the oven. I grabbed the door handle to pull it away from the wall and used a fire extinguisher to put out fire. We later pulled the back panel off the oven to take a look at what caused the fire. The oven is vented above all the electrical! So it had years of condensation dripped down over the electrical panel. What a huge design flaw! Not only was the terrifying, but this would have absolutely been a full structure fire with fatalities. My child was in the home along with our beloved pets. Please recall this oven and then redesign it! Up until the fire, we LOVED it.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DeniseD,
We understand that your experience with the range can be concerning.
We recommend contacting our Support Team via the link below to speak with a live representative to assist you better with what transpires with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica















