Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.99
Save $185
The comparable value is $1,484.99

Customer reviews

Rating 4.5 out of 5 stars with 982 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 982 reviews
  • Rated 5 out of 5 stars

    Hot stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the nicest electric free standing ranges I’ve seen. Loaded with great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Electric Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love out new Electric Range. It cooks fast and evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Easy to clean and makes my kitchen look new!

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 4 out of 5 stars

    Glass Top sucks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this Range is Great , except for the glass top that's very hard to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the settings for the oven. Haven’t tried them yet but I plan too. Haven’t mastered convection oven yet either. Cleaning the top can be tricky, I use a lint free towel and it works perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect but for...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love absolutely everything about this range except the fact that the bulges on the back of it make it impossible to push flush with the wall behind it. I wish Samsung could have modified the design to eliminate that flaw. As it it, it sets a good two to three inches away from the wall and protrudes behind the kitchen cabinets on either side of it by the same distance. Bummer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was. great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My wife loves to bake, oven preheats in minutes. First convection oven we've owned. Cook top is easy to maintain. The grill pan that comes with it should have deeper groves for grease, but great for pancakes, eggs etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This as an awesome range. Works well. Temperature is right. Double oven well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like this stove. I wish that the rapid burner was on the left, but that is a personal preference. The double oven is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and I love my purchases and I won’t hesitate to keep on buying good quality in Best Buy..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MaryA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up fast but difficult to judge the heat in the top oven. Temperature is easier to time in whole oven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Best Buy is no longer a place to shop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. The delivery and setup was not good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service Department at 1(888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      Chrystel Samsung

  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best oven so far i ever used. 2 temp ranges and they are acurate to five degrees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks great , the way the burners are distribuiste is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too many issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No as good as I thought. The burners stoped working like not even a year after I bought it and then the top glass broke out of no where.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JoelB,

      Totally get what you’re feeling. The burners and glass top are used a lot, so they’re easy to notice.

      This guide helps you run a quick test to check burner responsiveness. Select the first subtopic and follow along:
      https://www.samsung.com/us/support/troubleshoot/TSG10007170/

      Also, we’d like to learn more about your cooktop glass and go over the available options with you. Whenever it’s convenient, feel free to reach out using any of the contact options below:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: https://m.me/samsungsupport
      3. X: https://x.com/messages/compose?recipient%20id=18768513
      4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please have reference number 1152460125 ready when you contact us so we can assist you quickly.

      Samsung truly values your business.

      Jeffrey
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service while installing appliance. Good timing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen dying after 2.5 years...$500 to fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we were happy with the flex duo for the ability to split the oven as needed and cook top. The cooktop is easy enough to clean (kids make this more difficult) and the settings cover every type of cooking we do in this family. We are just completely disappointed with the screen that is just starting to go out (numbers fading and display fades around 1/5th so far...). Samsung is correct to point out that the warranty has expired and they linked me up to a local repair company that wants $150 to schedule the repair and estimates $350 for parts and labor. I'll use it til it dies I guess and never buy from Samsung again. Just thought others might want to know before dropping $1200 on a Samsung appliance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Question

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the height of the actual cooking surface. Trying to match up to my counter top.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fire hazzard!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire Hazzard! Needs recall! After just a few years old. Thank goodness i was right there when it happened. Heard a loud POP. Then flames were shooting up the wall behind the oven. I grabbed the door handle to pull it away from the wall and used a fire extinguisher to put out fire. We later pulled the back panel off the oven to take a look at what caused the fire. The oven is vented above all the electrical! So it had years of condensation dripped down over the electrical panel. What a huge design flaw! Not only was the terrifying, but this would have absolutely been a full structure fire with fatalities. My child was in the home along with our beloved pets. Please recall this oven and then redesign it! Up until the fire, we LOVED it.

    No, I would not recommend this to a friend