Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- SKU:
- 6468307
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
New stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used the self cleaning work so well! After using air fryer in it..
I would recommend this to a friendGreat range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this oven! You have the option to use only 1 part of the oven and it heats up super quick!
I would recommend this to a friendBest electric available
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the latest features. Looks great and easy to use. Doule oven that still has a drawer underneath....many don't.
I would recommend this to a friend- Pros mentioned:Air fryCons mentioned:Glass top
Stove damage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the first stove arrived damaged from the fork lift then the replacement stove has a damaged glass top which I am now waiting for. Tried to get info on my bundle gift card and after 12 transfers of different people still no info or call back horrible customer service. Also sent damaged frig twice
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Bs walks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven is great but the top surface does scratch easily and the elements don't stay hot even on high it Cycles on and off.
I would recommend this to a friendAwesome stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new stove. The flexibility of having two ovens only when i need it has been great.
I would recommend this to a friendWorth It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after my electric stove started to have problems heating up. Looks great and works perfectly.
I would recommend this to a friendHappy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek and functions well. The oven doesn’t heat up the whole kitchen. Stove top heats up quickly.
I would recommend this to a friendSamsung Range (open box deal)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, had to replace a stripped screw under cooktop, but it was an open box deal.
I would recommend this to a friendSamsung Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS RANGE! Note that the instrument area is sensitive. . you just need to slightly touch the numbers, do not try to press hard otherwise it may appear broken ;)
I would recommend this to a friendGreat stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had tons of options for cooking. Since it has Wi-Fi, you can monitor it with your phone or Tv
I would recommend this to a friendGreat Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looked at several different brands that had the dual oven, once we saw the samsung we knew this was the one we wanted, havent used it to its potential yet but so far very happy with it.
I would recommend this to a friendGreat stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I love love the look very nice. I have not tried the double ovens so we will see. I love my kitchen. Thanks Best Buy you are the best
I would recommend this to a friendSamsung range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with the samsung electric range the tech personal where vety helpfull when they installed the range explaining evey thing to use. ,,
I would recommend this to a friendEverything’s it’s said to be:)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove….absolutely wonderful…split oven best thing since sliced bread
I would recommend this to a friendSadly disappointed.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had such high hopes for this oven and I’m just not a fan. The duo flex is not great. If you bake in the full oven it bakes fine, if you bake in the small ovens it tends to burn very quickly and you have to carefully adjust times/temps. I’m going to be calling service today bacause I believe my stove tops is faulty (after having for less than 2 months, and when I have the oven on, the stove top goes on only high temp and burns everything. I had a flat top Samsung prior to this and the top seemed easier to keep clean, this one already has spots I’m unable to get off and I clean after each use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AaronJ,
Having a properly working range is wat we want. Let us help you with the range.
Here are links to help you with the oven temperature. Please follow the steps and click the hyperlinks for further help.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Also, here is a link to help you clean the stove top. Please see each section, watch the full video, follow the steps, and click a hyperlinks for further assistance.
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147931191) to help our team pull up your information.
Have a great day.
^Aloe
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it didn’t come with instructions so I’m still trying to figure out all the features.
I would recommend this to a friendBest application ever.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Applicance I’ve ever bought exceeded expectations thanks Samsung.
I would recommend this to a friendNew Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation crew prompt and helpful. Removed old stove smoothly.
I would recommend this to a friendGreat oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven. Definitely recommend getting a ceramic cleaner fir top. Love the smart features. Now i can keep track of when my hubby is making someone:)
I would recommend this to a friend