Customer Ratings & Reviews
- Model:
- NE63A6511SS
- |
- SKU:
- 10758350
Customer reviews
Rating 4.5 out of 5 stars with 1957 reviews
(1,957 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Rated 4 out of 5 stars
Enjoying my new stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features on the new samsung stove. The only issue I have is all the smoke that the airfry features creates. Stovetop works as expected and self-cleaning mode is a nice feature to have.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Just great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and very good in service! All modern features and look makes me very happy Lots of cooking options Fits perfectly on a spot from my old GE unit
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Electric Range w/ Oven
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good replacement product for a reasonable price. the selection panel though, would error or start displaying strange options selected when I steam food on the stove. the steam gets too hot and the selection panel is too sensitive there.
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Cooks great and a little hard to keep glasstop cle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks fine but the glass is very hard to keep clean. The dials are a little confusing. Other than that it's great so far. We've only had it a month.
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its working great very clean operation. very happy with the food it cooks. And Best Buy saved the day, Other oven broke we need one asap and best Buy did it great job
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven works exactly as it should. Heats evenly. Haven’t used the airfryer setting yet but haven’t had any issues to this point. I really like that it connects to the Smart Things app. You can control settings through your phone and it alerts you if the oven or stovetop is on. Really nice.
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello! We're really excited to hear that this range is working well for you! ^Ty
Rated 4 out of 5 stars
Looks nice but..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What wrong with the cooktop? Just bought like 22 days ago and it already looks like scratchex up
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Looks great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with power cord. Was really hard to connect to SmartThings app (I have an iPhone) but the app function isn’t really anything anyway. LoL. Bit the look and function of the range is great. No issues yet and have had it about a month. Flat top cleans up really nice.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Looks great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean looking stove top. Good addition to the bespoke lineup
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product looks nice but hard to clean cooktop .
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
All Things New!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So super excited when I purchased this stove, I had been wanting a new one for years! I’m in love with the color and I have been enjoying cooking on it! It’s like having a great art piece in my home!
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Beautiful oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my oven it was easy install and setup was a breeze the only small bad thing is that it isnt compatible with copper ware or ceramics but i dont have too many of those anyways so its great for our family so far so good!
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product,works perfect,easy installation,smart app.
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All functions work well. Couldnt find a way to set the clock without hooking it up to wifi. The bottom drawer is cheaply made and doesnt slide easily.
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied customer. Looks great with my other appliances.
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had it long but like it so far. It is hard to keep the black top clean. It would also have been nice to have a book sent with it so I would know how to use all of the different buttons. I have been having to google how to use it.
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Noisy Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove seems a little noisy to me. When the oven is on, there is a lot of humming, clicks and clacks, it’s very annoying to me. At first I thought it only happens when it’s heating up but it’s during the whole time it’s on.
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
1 year review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, havent had any issues over the last year of owning it. The glasstop is still in great shape with no scratches
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Heating speed
Rated 3 out of 5 stars
new range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice but---burner sizes are odd.. Instructions say use the correct size pan, my new average pans are standard sizes and they don't fit right. it does heat up fast. And looks good
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we understand your concerns and we are here to help. I am including a link to a helpful guide to assist you with your concerns on the cooktop (https://bit.ly/3ctPXie). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143900879) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Rated 3 out of 5 stars
It’s a nice range but has problems.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a problem with the burner. No matter the settings, it stays on high heat. Also the oven doesn’t heat evenly. I would recommend this range if it didn’t have problems.
This review is from Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi Lester,
We know how important it is to have a reliable appliance at home. Let us help you with your range.
Here is a link for troubleshooting steps for your cooktop that stays high; kindly click the embedded words.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10002324/?msockid=08e6a45904c26b1f3477b061055f6aec
Here is a link for troubleshooting steps for your oven that is not heating; kindly choose the one that matches and click the embedded words.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10001298/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149094125) to help our team pull up your information when you message us.
Thank you.
-Ricardo





















