Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 10758350
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Cons mentioned:Glass top
Over all good buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. I have enjoyed the stove. I love my warmer burner. I drink a-lot of tea. The options on the oven are great. The two things that were not great are the metal cover didn’t line up with my outlet. I had to move it horizontal. The packing tape that was used was terrible to get off. The string tape was awful to remove. I thought it had ruined the finish.
I would recommend this to a friend Issues with stove going off and on frequently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Only flaw it had is the stove switching on and off. It slows down the cooking.
I would recommend this to a friendworth the upgrade
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been the best stove I've owned. I thought "smart appliance" features (WiFi) access was gimmicky but now I wonder how we lived without it.
I would recommend this to a friendRange appliance review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance, and great price on it at Best Buy during a holiday sale.
I would recommend this to a friendBeautiful stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took some getting acquainted for me before I was comfortable. The knobs that turn the stove on are not intuitive, front back right left.
I would recommend this to a friendOven
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well..buttons need some extra presses to work sometimes..preheat takes a while but not bad
I would recommend this to a friendAwesome appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stove cooks way faster than old builders grade own several other Samsung appliances an they all perform as advertised, sears steaks to perfection
I would recommend this to a friendBuyer beware- dead after 30 days and no help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove was perfectly nice for the 40 days it worked. Then the electrical panel went dead, rendering it a large black brick in my kitchen. Despite buying the five-year warranty from Best Buy, because it had only been such a short time, I was directed to contact Samsung for help. I did this on November 12. After talking to several different agents and never getting any actual response, what I thought was waiting for a replacement turned out to be that the agent had screwed up and my case was closed. I then went through the whole process again starting on December 3. This time, after several days of back-and-forth. I was offered a gift card to samsung.com not even in the amount I paid for the stove. I then called Best Buy. Best Buy has sent someone out to my house who was unable to help and told me to call Samsung. an agent from Best Buy was supposed to call on my behalf and here I sit waiting for a return call. I have now missed Thanksgiving and will miss Christmas in my home because I don’t have a stove. So beware. Well I could have just gotten a lemon, you will get no help at all - from Samsung or Best Buy even if you have a warranty - if your stove dies.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can feel your frustration with this range. We are here to help you in any way we can.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147991764), to help our team pull up your information.
Have a great day!
^Rodel
Great stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove and reasonably priced, cleans like a dream
I would recommend this to a friendSamsung electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product an I would highly recommend it. Sales representative was very knowledgeable as well.
I would recommend this to a friendWorks as designed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range was a replacement for a Samsung where the oven died. So far this one works as designed, however the storage underneath is much smaller than my old one
I would recommend this to a friendSolid oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. All the features are solid, the only thing is I wish the instructions were a bit more clear.
I would recommend this to a friendLove the versatility
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless steel color. It's also a great size. Great versatility too.
I would recommend this to a friendstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying out features. LOVE IT! The drawer, realy is a warming unit. Even has controls.
I would recommend this to a friendSTOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT EXPERIANCE, GOOD PRODUCE,STORE EMPLOYEE VERY HELPFULL
I would recommend this to a friendSmeared cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still experimenting but the top is hard to keep clean. It smears very easy and is hard to polish.
I would recommend this to a friend- Pros mentioned:Air fry, Convection
Samsung stove is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stove! It is exactly what I wanted! Highly recommend
I would recommend this to a friend Electric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got to the store the unit wasnt in the shap as they makred it in had to take unit back to store an buy another one due to it making a noise when using it this item was open box item
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
New things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is a WiFi stove and I can run things from my phone . Lots to learn about
I would recommend this to a friendGreat new range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks even better! I love this black stainless steel!
I would recommend this to a friend