Customer Ratings & Reviews
- Model:
- NE63A6511SS
- |
- SKU:
- 6447922
Customer reviews
Rating 4.5 out of 5 stars with 1957 reviews
(1,957 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Electric stove with oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment, elegant, easy to use. Easy to clean.
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Oven
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly and is so fast. I highly recommend it if you want to get a new oven.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Stove with air fryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my stove! Two years later and it still works perfectly!
I would recommend this to a friend - Pros mentioned:Air fry
Rated 4 out of 5 stars
Samsung Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great stove so far. We have had if for just over a month and it bakes nicely. Preheats quite quickly and the air fry feature is nice. It did not come with the air fry basket or drip tray from Best Buy so that is why I gave it 4 instead of 5 stars.
I would recommend this to a friend - Pros mentioned:Convection
Rated 4 out of 5 stars
Roach problem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful oven great price but had a roach problem, I would recommend this product based on this performance, but the roaches need to check out your warehouse or delivery person
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this stove for a month now and we are loving it. We used to have a regular air frier and this takes a little bit longer to cook due to the larger size but it works just as well.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the range so far. It has plenty of options for various modes of cooking. The air fryer mode is great for reheating food. Only complaints are that it doesn't come with the air fryer accessories and the notifications from the range are loud.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Would be 5 stars if it wasn't for Wi fi and voice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this range it does everything that I wanted it. However it does have one drawback that they don't tell you in the information. Or at least hit very well cause I never found it. The wifi and voice enabled feature has to be reset constantly anytime the oven is used, it has to be reset on the range. Say you're planning on making something and preheating the oven as you leave work, make sure to tell everyone in the house because if your kids go and make pizza rolls and they forget to hit the button afterwards, you're out of luck, you'll be calling them saying hey, what's going on? Why is it not working? And then they'll have to go in and preheat the oven for you, just like on any other range.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does the job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my use, cooking for just myself and not wanting to take a lot of time to be trained on its use. Even i can figure out to use it without a manual
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung fantastic product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stone was everything I expected works perfectly
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Everything as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this stove for about a month and it has met all expectations. The only thing I don't like is the amount of "chimes" / music that it plays whenever you do anything. It would be nice if there was an option to bring back simple beeps. But, this seems to be the way with all new appliances and not so annoying as to take away a star on the rating.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for leaving a wonderful review! ^Ty
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Electric Range...Perfect!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung Electric Range! It's beautiful and easy to use, and clean. The oven cooks even and completely. I have no complaints.
I would recommend this to a friend - Cons mentioned:Glass top
Rated 5 out of 5 stars
Margarita
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very modern and efficient appliance! I I reviewed the manual carefully prior to using it. The glass top is delicate, so I am handling the pans without dragging them on the surface. I have purchased stainless still spray and stove glass cleaner for its maintenance. The dishwasher is very quite, easy to use and looks great in my kitchen.
I would recommend this to a friend Rated 5 out of 5 stars
Fancy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was finally able to purchase a high tech stove. It looks very fancy and is very easy to use. I’m so happy with this purchase. I highly recommend this product
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ideal, like the conventional method, have not used air fryer or proof yet. Range top cleans easily.
I would recommend this to a friend - Pros mentioned:Convection
Rated 5 out of 5 stars
Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove. It has WiFi and xonvecrik. Cooking f is included
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Rated 5 out of 5 stars
home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up quickly, settings are easy to use. Smart looking.
This review is from Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. 5 Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My Samsung Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really satisfied with our Samsung Range. No complaint.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and really enjoy having the no pre-heat air fryer!
I would recommend this to a friend Rated 2 out of 5 stars
Disappointed with oven and purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have a good experience purchasing this oven. The sales associate rushed me and didnt process it for no interest nor did he apply my rewards towards the purchase. I had to go back in line to have them applied but no one wanted to process a return to process the no interest option. When the oven arrived the delivery guy took all my baking dishes with old oven and did not answer my calls about retrieving the baking dishes. So i lost 8 baking dishes. The touch screen feature is really tempermental and dont work gracefully. Must touch buttons over and over. The bottom warmer/storage drawer is very cheap and came bent and crooked and falls off track. And the oven has a weird smell to it. The stove becomes stained with every use and very difficult to clean. Overall im disappointed with my buy and think the oven is cheap and poorly made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sabrina V,
To better assist you with your purchase concern and delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
As for your specific concerns with the range, let us extend our help by providing the details you need for your range.
Below are links to help you with the panel that does not respond to touch, the weird smell coming from the oven, and tips on how to clean your cooktop and oven. Please note that there are hyperlinks you can click and videos you can watch for additional information.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Odor or smoke from the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110185/
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS10006856/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS10002315/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151764711) when you message us so our team can retrieve your information.
Thank you.
Nicole





















