Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase love it service was great friendly and pro.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there vlatham, I would like to congratulate on your new Samsung Range. I am glad delivery went well for you and you are liking the machine. Thank you for choosing Samsung in your home. ^Brad
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can just turn a knob and get my desired heat level. Did not like having to press buttons 5 or 6 times to get same result.... on at right level
I would recommend this to a friend- Pros mentioned:Air fry
Very good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete stove, love the air fry oven, so far works perfectly.
I would recommend this to a friend Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving my electric stove. I was glad it was on sale.
I would recommend this to a friend- Pros mentioned:Overall performance
Love Samsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice range! I am happy with this purchase.
I would recommend this to a friend Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product The function is very good, I recommend it.
I would recommend this to a friend- Pros mentioned:Heating speed
Great find
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up quickly. Love all the burner size options! Very attractive!
I would recommend this to a friend - Pros mentioned:Overall performance
Great stove for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove for price and works well! I would recommend it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Fridge, I would like to congratulate you on your new Samsung Range. I am glad you are loving how well the unit works. We thank you for choosing Samsung in your home. ^Brad
AWESOME OVEN
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my oven! All of the features, especially the ability to control it from my Samsung phone. The dehydrating function makes it so easy to dry fruit for snacks.
I would recommend this to a friendNifty Alexa controlled stove.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great minor issue with Alexa control, we can control preheat, air fry, cleaning, cleaning, and burner functions but not the clock.
I would recommend this to a friend- Pros mentioned:Heating speed
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new stove is phenomenal. It is beautifully crafted and cooks well.
I would recommend this to a friend - Pros mentioned:Air fry
Barbara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this oven! The air fryer is great. Highly recommend
I would recommend this to a friend Love this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing . 4 burners and a warmer . Bonus it is an air fryer
I would recommend this to a friend- Cons mentioned:Glass top
samsung oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really do like the oven. Just go easy with the glass top.
I would recommend this to a friend - Pros mentioned:Overall performance
great cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.extremely happy with this product and using all functions
I would recommend this to a friend I
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a caterer this stove is a must it allows me to get my orders done and out the door with no delays I highly recommend this product
I would recommend this to a friend- Pros mentioned:Overall performance
Trotter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome electric range and looks good in our kitchen!
I would recommend this to a friend - Pros mentioned:Air fry
jim stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone professional and friendly. Stove works great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there dijiedcumb, I am so glad to hear that you are enjoying your Samsung Range and congratulations on your unit. We appreciate your feedback and welcome you to our family. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Air fry
Great stove.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues as of yet. Love the rapid boil and the air fryer features.
I would recommend this to a friend Nice to Look at, Horrible to Use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my old white flat top stove for over 20 years and it was time to upgrade. The only thing I like about this stove, is the color. I hate the way it cooks and hate how shiny the flat top is. It's terrible to clean, scratches easy (an I am way overly careful), the burners take forever to heat up unless you have them at the highest setting, then they don't seem to want to come off the high setting when you turn them down. I am so unhappy with this stove. If I could return it, I would. I used to love to cook, now I cringe at the thought of having to cook on this stove. The air fry function for the oven is a joke. You can't air fry in a space that big. All in all, it's junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to love cooking, SheilaRae. We are here to help you provide some possible fixes.
Although they are different from traditional gas cooktops, taking care of your electric or induction cooktop doesn't have to be too hard. Please check these links for details.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean electric and gas ranges | Samsung US
https://www.youtube.com/watch?v=pCLkUo4ns6w
The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. Please check this link for details.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
You may not be able to adjust the power level of the heating elements on your electric cooktop or range if the control knobs are in the wrong positions. Please check this link for details.
Unable to increase or decrease the heat on Samsung cooktop
https://www.samsung.com/us/support/troubleshooting/TSG01211106/
Using the right cookware to meet your needs means you get to be a boss in the kitchen. Never again deal with food taking too long to cook, or getting inconsistent results. Please check this link for details.
Samsung cooktop cookware breakdown
https://www.samsung.com/us/support/answer/ANS00045483/
The Air Fry feature on your Samsung oven is ideal for cooking your favorite crispy foods like French fries, chicken wings, and breaded vegetables. Please check this link for details.
Use Air Fry mode on your Samsung oven
https://www.samsung.com/us/support/answer/ANS00088063/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145450293) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille