Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Better than what I thought
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The burners heat up so quickly and I did not think I would like the wifi connectivity but it is a game changer.
I would recommend this to a friendGreat Choice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying the Samsung Freestanding Electric Range. It makes cooking fun !!
I would recommend this to a friend- Pros mentioned:Air fry, Convection
Nice range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish range. Has air fryer built in and convection cooking also. Works with Smart Things
I would recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and efficient brave perfectly well very good
I would recommend this to a friendStove/oven instructions?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far, it has done almost everything I needed. The written instructions for product are vague. I still do not know how to set the clock without waiting till 1200 hrs and unplug and plug it back in.
I would recommend this to a friendGreat range!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the range since 4/3/23. So far it it is wonderful. I have not tried the air fryer function yet but the other functions work fine. Love it!
I would recommend this to a friendBeautiful oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice oven and stove i just wish it hwld heat better
I would recommend this to a friendVery Nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove. This is our second one. We moved and left the other one behind. This one heats up better and faster than our older one.
I would recommend this to a friendGreat stone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works wonderfully. Looks great. The only negative is it has an air fry function but doesn’t give you a tray. Cookie sheets stow nicely underneath.
I would recommend this to a friendGreat stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivered and set it all up quickly and properly. My wife absolutely LOVES it. Has a nice feature where you can preheat it from your phone if one wants to get it going before you arrive at home. New smart features.
I would recommend this to a friendNice but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range is excellent but we don't use all the extras as much as we thought we would.
I would recommend this to a friendComplete joke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experiance iv ever had product quit working sent a tech to fix it 3 times first 2 had the wrong parts 3rd time installed parts and still didnt work so they did an exchange and sent a new one and they delivered it without the cord and want me to pay for a new cord when they took the one out that had one on it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeremy F,
We understand how important it is for your product to work properly and arrive fully complete, especially after multiple technician appointments and an exchange. Your time is valuable, and we want every step of your experience with Samsung to feel smooth and straightforward.
We would love to speak with you directly to gather more information about your experience and determine the steps that can be taken to assist with your range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1152179565 to help our team pull up your information.
Leo
Love the look and feel it adds to the kitchen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Adds an elegant touch to the kitchen.
I would recommend this to a friendGreat Value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had the stove top and oven about two weeks and are very happy with the purchase. Stove top provides for exceptionally even cooking. Oven is the same. Controls are intuitive. It also looks sharp! A quality product.
I would recommend this to a friendGlass top
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass top doesn't look solid to hold heavy stuff
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Benjamin D,
We appreciate customers who take the time to provide us with feedback.
We tested weights up to 65 pounds, which should be more than adequate, but there is no limit to how heavy cookware can be. The most important thing to remember is that the heavier the pot, the more likely you are to drag it across the surface rather than lift it correctly, so be aware of your strength.
We'd love to speak with you to provide more assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150817367) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Good Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The digital buttons get meddled with when trying to clean that spot. Baking area is spacious enough to hold two 12 cupcake sized pans side by side.
I would recommend this to a friendSamsung Range
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item with good accessories. Like the style and energy saving.
I would recommend this to a friendNope Never Again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another below average Samsung appliance. Delivered with a faulty touch pad. Samsung, did you not care about the quality and just build crap without care? If the parts needed were not available then dont build them and make your customers deal with the problems. News flash, horrible experience wont make me consider other Samsung products. #last time customer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for letting us know about this. To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
- Cons mentioned:Glass top
Decent but scratches easily
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it mostly functional. Slow to heat up but I was warned about that but what I find frustrating is after less than a year even with meticulous cleaning and correct cookwares the stove top still scratched easily. Even when you follow the directions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mars,
We would love to discuss your range to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145829720) to help our team pull up your information when you message us.
Have a great day.
^Charles
Stove
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite appliance in the kitchen. I use it multiple times a week. The self clean feature makes us lazy cooks days.
I would recommend this to a friend