Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Samsung electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range! It is nice t finger print proof though.
I would recommend this to a friendSo pretty!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful range! Love the convection oven, & it's beautiful as well! Great value also
I would recommend this to a friendSamsung range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good range cooks perfectly with lots of room inside
I would recommend this to a friendTop Easily Scratches
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent stove but the glass top scratches very, VERY easily. I am not sure why they would produce something like this. We've owned it for less than 6 months and have many random scratches on the top. Out last glass top was 15 years old and had zero scratches (same use and pans). I would not recommend this stove for that reason. Otherwise it's been great!
No, I would not recommend this to a friendBrand response from Samsung
Posted .ScottS, it can be frustrating when a glass stovetop gets scratched despite the care you take with your cookware. Let us help you out.
Please refer to pages 24-25 of the range's manual, specifically the sections "Using the Proper Cookware," "Choosing the Proper Cookware," and "Protecting the Cooktop," as well as pages 44-46, which cover "Care and Cleaning of the Oven" and "Care and Cleaning of the Glass Cooktop."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
I have also shared this link for additional assistance. Please click on the embedded word and watch the video.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148856456) to help our team pull up your information.
Have a great day.
^Camille
Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the stove works well. However, I wish the nobs with the numbers were darker to see the numbers better.
I would recommend this to a friendBottom issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons have issues as far as being quick. I have to wait atleast 1min for the buttons to work after doing a setting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlexusA, sharing your experience with the range buttons matters. Allow us to help.
We recommend checking this guide if the buttons on your range take a long time to respond.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151698604) to help our team pull up your information.
Have a great day.
^Camille
Nice Range the second time around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked this range because of the size of the burners. This is our second Samsung range, and is almost the exact same as the first, with a larger oven. The first one lasted 10 years before the oven went bad - wouldn't stay hot after preheat. The Steam Clean feature is kind of funny in that you just pour water into the bottom of the oven. Haven't tried that yet. This one gets a four because the first one was defective. The biggest burner set would only do off and full blast. What I love about Best Buy is how quickly they swapped it out for a new one with no questions asked. Experience has taught me to always buy the service plan when purchasing a Samsung appliance. We had to use it on the first range when one of the knobs quit working, and I'm sure that before 5 years is up, we'll be needing it for this one. I just price it in when shopping. If I don't use it, I figure it is only because I bought it. :) That's about it. So far, we are loving the range.
I would recommend this to a friendFive star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price ,it was a little bit more compared to others, but the quality and the functions are the best
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best stove I ever had. I recommended 100%Thanks !!
I would recommend this to a friendBest stove ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely in love with the stove, best stove we have ever owned. Love all the options
I would recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung oven is terrific! It heats up quickly and it’s easy to clean. It has many wonderful features and best of all, it’s fingerprint resistant!
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thank you for taking the time to share your Samsung experience with us. The fingerprint resistant feature is a favorite of ours as well! ^Ty
Suggested Improvements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my review, 1) The surface is very smooth and slippery, make for a dangerous situation. 2) The surface gets scratched too easy and cannot be corrected. 3) The heat from the oven is felt at the handle access, while the oven is closed, this also makes for a dangerous situation. 4) It appears that when the stove top is on and the pots are removed, the element remain on high, it should shutdown to at least be saving some energy.
No, I would not recommend this to a friendawesome stove all around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love everything about this stove from looks to functionality
I would recommend this to a friendBest Buy Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove and Best Buy was very courteous. Delivery was spot on.
I would recommend this to a friendSamsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range...only problem did not come with a manual and it took a while to download app to learn how to use certain features.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have found this range to be very efficient. Since it is a convection and air fry we had to get used to cooking times are way less than regular range.
I would recommend this to a friendHappy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended, happy with my purchase. Glass is hard to keep it clean, trying hard not to damage it.
I would recommend this to a friendElectric Range
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new stove, having some challenges regulating the heat, but otherwise a great appliance.
I would recommend this to a friendSamsung +++++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung range are have good reputation,and that is the reason I bought my.Extremely satisfied .
I would recommend this to a friendGood stove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Stove, spacious and very comfortable. Very good finish.
I would recommend this to a friend