Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Pretty but not as efficient as I would like.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Range is lovely to look at but I find the air fry feature not very good and the way the burners get hot and cool down while cooking is frustrating to say the least.It does not keep even temperature on the burners which makes cooking times much longer. The oven takes a very long time to preheat also,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Susan,
Cooking for our loved ones should not be a struggle. Let us help you with this.
Ceramic cooktop surfaces retain heat more than some other types of cooktops.
Samsung electric cooktop or induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Use Air Fry mode on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088063/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145359390) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serve the purpose. Purchased it for an outdoor kitchen. It is perfect.
I would recommend this to a friend- Pros mentioned:Ease of use
Nice stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and works so far, it's easy to clean and maintain.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Moe16,
Thank you very much for your feedback on our products.
Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144509887
^Rainly
- Cons mentioned:Glass top
Samsung Stove with Air fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove tops burn easily. Other than that it’s a pretty good stove.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mitch! Thank you for taking the time to leave your feedback. I understand you have concerns with the cooktop temperature. I know it must be frustrating and I would like to provide this link to help with that concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001944/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143965283
Thank you for choosing Samsung. ^Nic
Great stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove. Love the warming center on the stove. There’s an app to connect to the stove and is very convenient.
I would recommend this to a friendSamsung free standing electric range.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove works so very well. The burners work perfectly.
I would recommend this to a friendSamsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure it out. Have to go on line to get instructions. Daughter will be here shortly.
I would recommend this to a friendBest product ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and the services at Best buy was amazing.
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looks but just realized I have to buy something for air fryer separate but looks and works fine 1 month of useage
I would recommend this to a friendMy Personal Restaurant
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect For My Kitchen,Everything in Only One Stove...
I would recommend this to a friendGreat Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I had a Samsung before and it was great. I’ll have to be more careful not to drop anything heavy on the glass cooktop
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Burners heat up extremely quickly and the cooking surface is large and well spaced out.
I would recommend this to a friendNew Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Arrived on time and was installed by pleasant and professional people.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Match all the other appliances bought . Had all the feathers I needed. The button draw could be built a little stronger.
I would recommend this to a friendExcellent Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent range. We are very happy with it!
I would recommend this to a friendLove it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove. Works great. Big oven area. Needed to download the guide to set the clock.
I would recommend this to a friendLove the Appliance Professionals at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great customer service! Will buy from them again… hopefully not to soon…lol
I would recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase , cleans up easy looks great. Levels easy
I would recommend this to a friendStove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove its the perfect size to my apartment!!
I would recommend this to a friendLove the rapid boil!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made. Love the rapid boil. Havent used as much as I'd like due to travel requirements.
I would recommend this to a friend