Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Reechie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove. Didn’t realize it was a smart drive so it took getting use to.
I would recommend this to a friendBest price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price for top range and excelent Service for track and ship
I would recommend this to a friendJaytor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it installed and it works great so far. No issues so far.
I would recommend this to a friendGreat range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and cooks great. Love the steam clean function
I would recommend this to a friendLet's get cooking now with wifi!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How you gonna cook with wifi and no pans...we need pans for this baby to cook something yummy!
I would recommend this to a friendNice buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales representative was polite and knowledgeable and guided us to the desired product. Thanks
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cooks amazingly fast. Once I read the instruction manual im sure im gonna love it even more lol
I would recommend this to a friendSamsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love all the new appliances we bought. It was so easy to order online.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good and I am satisfied with the installation time.
I would recommend this to a friendTerry T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top is hard to keep clean from burnt food from spills and boil overs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TerryT, we understand your frustration if your range is hard to clean. We are here to help.
Please refer to your user manual for tips and tricks to ensure your range is in pristine condition. Turn to pages 46 to 48, "Care and cleaning of the glass cooktop."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151698970) to help our team pull up your information.
Have a great day.
^Camille
New Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a new range that was offered during a Best Buy 50% off deal.
I would recommend this to a friendNo Air Fry Basket!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range. The problem is that there is no air fry basket included. To make it worse, you can’t find availability ANYWHERE. Not even on the SAMSUNG website!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Bxsto. J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for choosing Samsung. ^Ty
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove works the way it should it is new so I would hope so for 1200$
I would recommend this to a friendMUST BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful product, as described, delivery serves were great as well
I would recommend this to a friendWould purchase again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems well made. Intuitive to use. Oven heats quickly. Love the fingerprint resistant finish.
I would recommend this to a friend- Pros mentioned:Air fry
Sampson newest stove
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very useful and great to use it's a awesome store great quality And excellent product air fryer as well i would recommend this product to anyone who would love a great stove...this is a great product overall
I would recommend this to a friend Great stove and oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great convection oven. Easy to use. I like the large oven and the stove top boils water very fast.
I would recommend this to a friendSamsung electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and matches all the rest of my samsung products
I would recommend this to a friendwonderful new range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range is all we were looking for. We are very pleased with it
I would recommend this to a friendLooks Good, Bad Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never again will I purchase Samsung anything. There are NO instructions to fully operate this range... I had to go to the internet to find how to raise the oven temp from 350 upwards... Pitiful Product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We want you to have a better experience using your range. Let us help you out.
Please refer to the link below to access a copy of your range's manual for complete instructions on how to use your range. Turn to pages 27-28, which cover "How to set the oven for timed cooking, How to set the oven for delay start, and Minimum and maximum settings." Pages 30-32 under "How to set the temperature (Baking), How to set the oven for convection baking, How to set the oven for convection roasting, How to set the oven for broiling":
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149894542, to help our team locate your information when you message us.
Have a great day.
-John