Customer Ratings & Reviews
- Model:
- NK30R5000WG
- SKU:
- 6372680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the 30" Convertible Range Hood for its stylish design, easy installation, and powerful performance. Many customers appreciate its sleek black stainless steel look and say it looks great in their kitchens. The range hood is also praised for being relatively quiet on low settings and affordable compared to other models. However, some customers have mentioned difficulty in finding the recirculation kit for this range hood.
This summary was generated by AI based on customer reviews.
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ally is always so helpful. I purchase a lot of appliances for my business and she always provides such great service to me. She also helped my choose an espresso machine and had so much knowledge in the machine and what it can do that I felt comfortable buying the machine. I recommend Ally and the appliance team to everyone that I can!
I would recommend this to a friend- Pros mentioned:Appearance
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to go!! For my mom and most definitely loved it!
I would recommend this to a friendBrand response from Samsung
Posted .That's awesome to hear, Adrian! Thanks for sharing. ^Jecca
My hood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it sits over my cooktop the only thing i wish they make the flute in different sizes rather then having to get a laser cutter to cut it
I would recommend this to a friendSleek and clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has three fan settings which moves a lot of air when things go wrong while making popcorn. The light is nice too so that you can see what you are making on the range. Wish there were 2 brightness settings for the lights.
I would recommend this to a friendDuct cover is white not stainless steel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The hood range we ordered is stainless steel. While the hood is stainless steel, The duct cover is white. It looks terrible together. We are building a new home and they weren’t ready to install it so I didn’t open it. I purchased this December 14th so I am outside of the return window.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store and check if the duct cover that was sent to you is the correct item.
Have a great day.
-Ernest-
Short extension
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extension wasnt long enough so we require an extension kit that is $500 to purchase. Frustrating to spend that much money to use the piece i already purchased.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, ChelseaB.
Thank you very much for your observation of our wall range hood. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
Good Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found what I was looking for. I received in good condition. However, Best Buy Puerto Rico have always delays in the delivery.
I would recommend this to a friendRecommend this item
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price , it works great love it I recommend buying this product
I would recommend this to a friendExcellent range hood option
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Self installation was a little tough as directions were a little contradictory but the actual product has been great. Fits in a 30" cabinet spot.
I would recommend this to a friendRange Hood Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Part of the hood had to be replaced because it came scratched. When the replacement arrived, it was fine. We like it and looks nice with our other appliances.
I would recommend this to a friendNot so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but very loud and noisy. The chimney extension is not very wide as compared to similar units
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to learn of the concern you expressed regarding your appliance. I am including a link to a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3rJKTzh). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143955761) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to use and has many options than expected
I would recommend this to a friendRange hood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not fit the space in our house. It was too large. It does not apply for me to be able to rate it.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased because of kitchen remodel. I love the black stainless look. I have yet to install, but I do love the size and function.
I would recommend this to a friendAmazing hood vent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this hood vent! Takes the smoke and majority of the food smell out of the kitchen. Plus it matched the rest of our samsung appliances
I would recommend this to a friend- Cons mentioned:Recirculating kit
Horrible hood range
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give this product no stars. It has been a very bad experience. I believe that this is very misleading to customers. I have had a horrible customer service experience and will never buy anything from Best Buy due to this. This hood does not have an available recirculating kit that is available for customers to purchase (even though it is adverstised as having one). Do not buy this unless you want a nightmare of a customer service experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Range hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased. This was the final piece to our kitchen remodel . We like to thank Dustin for all the great service and attention he gave to us.
I would recommend this to a friendPerfect match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this range because it matched my other appliances and I love buying it rom Best Buy because I trust this store.
I would recommend this to a friendAvoid purchasing from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple delays resulting in costs to a project, and the only compensation is a gift card to Best Buy. I will be avoiding purchasing anything from Best Buy moving forward.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this, please contact the Best Buy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Hood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty solid unit I look forward to using it. I love the finish
I would recommend this to a friendBrand response from Samsung
Posted .That's fantastic, KellyR! Thank you for choosing Samsung! ^Shay
