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Customer reviews

Rating 4.5 out of 5 stars with 113 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 113 reviews
  • Rated 4 out of 5 stars

    Great oven range, as expected

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    Posted .

    I really love my new oven range. The price was originally about $1200ish, and I bought it on sale at Best Buy for under $1000. I was very happy about that. I have three other Samsung appliances, and wanted to stay with the brand. I was able to get it for a good price and that made me happy. It was also delivered on a day that was convenient for me, haul away my old one for free, and price for hook up (because it is a gas range) was $130- more than half the price it would have been if I went through Lowes (whom I usually buy my appliances from). My old stove was an old GE that couldn't keep its oven warm, and took a long time to cook. It's nice to work with something new. Sadly, my oven range was delivered damaged. Somehow the storage drawer at the bottom of the oven is dented. The delivery man told me that he called the store and ordered the part to replace it. Three weeks later, I still had a dented storage drawer. I called the store, they told me that the delivery company would contact me about ordering a new drawer. The company contacted me to tell me that they didn't order new storage parts, and that the store is supposed to do it. So, I called the store again. The manager told me that he would call me back when he figured out what to do. It's been almost a week since I heard from him. I probably won't buy another appliance from Best Buy again, which is bad because I have two more big appliances to purchase before my kitchen is done. To spend $1000ish on an oven range that comes dented is heartbreaking. I'd just like my drawer fixed. I had a bad feeling about ordering through this company, but the price was right. Now, with the hassle of trying to get a damaged part replaced, I'm reconsidering my decision. I should have stuck with Lowes. I know this wouldn't have happened.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Appliances on a Home Budget

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    Posted .

    I searched all of the major brands and models at various stores and online retailers, read reviews and even called Samsung for Q&A before I settled on a Samsung FX520BGS model. Then the hunt began for my new appliance. I visited all of the major chains and branch stores in the area only to realize that even if they had one on display, the item was special order. After 4 hours of travelling around, I decided it was time to head home and order the appliance. BestBuy was the last stop of the evening so that I could purchase another item, and low and behold, my appliance was sitting in the isle, with a reduced price. After inquiring about the unit, I was told that it was returned to the store because the previous buyer could not figure out how to change this model from NG to LP. I was able to pick this unit up for half-price since it was "returned". Imagine my surprise! Now, I know this was more about my purchase experience and not about the appliance itself, but let me tell you... I was so impressed with the features and reviews of this model, not to mention the brand name that everyone knows, I was not willing to settle for any other model or unit. I would have gladly payed the special order pricing, the shipping, the delivery and setup fees from another store but BestBuy cut out the hassle and gave me a deal that no sane person could walk away from. In the end, this is the most efficient appliance I have owned to date. From the looks, the features, the heavy duty construction and the ease of use you could not possibly go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .

    This stove is great. It is a decent value for the price; not an excellent value, but still very good. The convection oven is perfect and I don't think I'll ever use a standard oven again. The oven also heats up much faster than my last stove. The ONLY complaint I have with this stove is that the stove burners don't have as much range as I would expect. It seems like I have a "low" and a "High" setting when I adjust the stove top burners. I previously used a gas stove and it had a very good range from low to high, but the flame on this stove does not move in tandem with the burner knob. Yes, the flame gets bigger when I adjust it to high and the flame gets smaller when I adjust it to low, but in between low and high the flame doesn't move too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than an electric.

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    Posted .

    We love it!!! When we started looking at stoves I thought we should stay with an electric stove. My better half who does all the cooking kept telling me that gas is better. The days before we replaced it we were setting the temperature dial at 425 degrees just to get it close to 350 degrees. So we headed out and started comparing. I will say this was a great purchase. The oven heats up quickly and holds its temperature. If you leave the door open for to long it lets you know it. Our baked goods take half the time it use to take. The stove top is great. I love having more control over the temperature for my pots and pans. This stove has made it so much easier to cook and it doesn't seem like such a chore anymore. The only issue we have had is getting the top grates clean after a messy cook night. Other than that I would highly recommend this stove to everyone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Gas Range For The Money

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    Posted .

    We were looking to replace our 25+ year old combination gas range/2 oven set-up with a newer look range. After a lot of research and waiting for the right deal (sale), we picked this range with a convection oven. RIght from the "get-go", it's been a real pleasure cooking our favorite dishes with it. We don't use as much gas to get the needed heat for our cooking, and clean-up is a breeze. Surprisingly, the oval central burner has been a true delight with a non-Samsung cast iron griddle/grille that fits perfectly over the burner. The stainless steel has kept its good looks after several months with just an occasional wipe-down using a micro-fiber cloth. And the dark stove-top stays clean with just paper towels and Windex. Well worth the wait for a great sale between Thanksgiving and Christmas. You won't be disappointed with this range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful range for price

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    Posted .

    We remodeled our no existent kitchen and needed a new stove. We knew we wanted gas and that was the only requirement. Shopping at best buy was so easy since lots of models were on display. This has heavy grates, the center oval burner and 3 specialty burners which has turned out to be more useful than I imagined. Baking has never been so easy with the convection bake...have not tried the convection roast yet but we will. The knobs are heavy and feel right, not flimsy. The SS front is easy to keep clean. The oven is larger than others on the market which will make the next holiday easier. The only gripe I have (and it is MINOR ) is that the clock is bright blue and sometimes hard(ish) to read but it is by no means a deal breaker. This range is a fantastic piece of equipment that we plan on taking with us when we move. You will not be disappointed if you look at this model for purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for!

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    Posted .

    I was shopping around online for a new stove and came across this beauty on another website. After reading the reviews and deciding this was the one I shopped around for the best price and Best Buy beat everyone else out of the water. The stove is 1000 times better than my last dinosaur stove so my opinion may be a bit biased; but, this stove is really great. I love the 5 burners, and I love love love the power burners in the front. It's amazing how much quicker I can bring a pot of water to boil now. I think I've used every aspect of this stove (power burners, simmer burner, center oval burner, convection bake), with the exception of the roast feature. Not sure I'll be using that much. The controls are very easy to understand/learn. My only "complaint" would be it's a little difficult to keep clean. But that's not really valid because it's stainless and stainless does require a bit more maintenance. I also have a problem of crumbs falling under the grates but I just have to remove the grates to wipe it clean. So honestly it's not something to complain about as these are expected. Overall I would definitely recommend this stove to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Glad I Chose It

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    Posted .

    I never knew what I was missing with my old stove! This stove is so powerful that I can do things I could never do before. The power burner is amazing, even with 14" pans. Love the center burner which is oval - most others are round. Works great with grill pans and griddles. The oven is huge and very powerful. I am amazed by how fast it preheats! The quality is obvious. I recently bought a Samsung french door refrigerator which I love and the finish on this stove matches exactly. If you are on the fence, BUY THIS STOVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gas range!

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    We replaced a 20+ year old gas range with this Samsung. There is no comparison between the new and old. We do a lot of canning and this range enables us to do that much quicker. We no longer have to stand on our heads to place items in the oven for broiling or baking. The wife loves the range and when mamma is happy, evrybody is happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Stove

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    I bought this stove about a month ago for when I decided to remodel my kitchen. The stove has five strong burners and the oven can do traditional baking, as well as convection cooking. I love that the stove has many features and all the features are easy to operate and highly functional. The only downside is that since it is stainless steel, keeping it clean is hard to do and generally has to be done after each use to prevent build up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for Higher End Stove

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    Posted .

    It has a large Center burner, a very small simmer burner and other various size burners. The convention oven will save cook time with multiple "things" that can be cooked simultaneously, say like pizzas/cookies, etc. However, a third rack should come standard to fully take advantage of the convection oven. Overall, for the $900 price point we purchased at BB, it is an elegant looking and very capable stove for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Range

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    Posted .

    This range has everything I wanted including convection. The burners allow for precise temp control no matter what type of cooking. The one drawback (kept me from giving it 5 stars) is the grating. The gap in some areas is large enough to allow a small pot or pan to tilt, become unbalanced or even fall into the gap. The new top design on the range that replaced this one fixed the problem. This was likely why Samsung stopped making them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Range

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    Posted .

    This was a great range for the money. Great features, Excellent quality can’t beat the price for a high end look that this range has. My only complaint is that it didn't come with a griddle like so many gas ranges do. Also it was very easy to self-install. Had appliance installed and running within in a hour of delivery. You do need to by the gas install kit separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great stove

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    Posted .

    one of the best stoves I have ever used . I love the fact I can cook so much faster because of the different heat on individual burners and even though its not a true convection it does very well with baked items .it use to take about 15 min to preheat oven to 400 this one does it in 5 . it is also easy to clean . if I was going to say one bad thing it would be the drawer size its only good for baking sheets but I guess you give up drawer space for oven space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm very satisfied with my new gas Samsung stove.

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    Posted .

    As I mentioned above I love my new Samsung stainless gas stove. It cooks well the oven heats evenly and I can keep it looking great pretty easily. This is my first gas stove in a long time and I really like the ability to heat food quickly and then turn the stove off and the food can stay on the same burner. The bottom drawer of the stove is adequate for storing some utensils or frying pans. Overall I am really satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks and works great!

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    Posted .

    Like the look of our new appliances and the oven/stove in particular has great features. No problems functioning at all. Only thing I wish was better is that the black top shows every crumb that falls from cooking and the grates are hard to keep clean. Nothing major but the contrast of the black makes it stand out when crumbs or spills happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    This is a high quality stove. Impressed with performance, fit and finish, as well as appearance. This is not your mother's gas stove! Really large oven capacity and viewing window. Love the oval griddle burner, and snagged a Cuisinart griddle on clearance. Note: think twice about getting a cast iron griddle - they are heavy and can't easily be moved when hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job and looks great.

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    Posted .

    Luv my Samsung gas range. The oven bakes perfectly and evenly. The oven was a floor model which was purchased at a great savings. An igniter failed after a month of heavy use but was repaired promply by the Best Buy Geek Squad. Would recommend this gas model to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Samsung FX510 gas range. So powerful

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    Posted .

    My wife loves the convention bake feature and I am very happy with the burners especial the front two. They are so powerful and help to cut down cooking time. Boiling a pot of water took less then 10 minutes, amost half of the time it used to take on our old whirlpool's. Didn't expect to get it from BestBuy but couldn't resist their price matching on deliver & installation .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still work after 7 years

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    Posted .

    I just realized I never did this review but after all this years it still work like new when ever it’s time for an upgrade it will be the same brand

    I would recommend this to a friend

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