Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1471 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 21.6 Cu. Ft. French Door Refrigerator as spacious, with an ideal size that accommodates their needs. They appreciate the French doors and bottom freezer design, as well as the ice maker and adjustable shelves. However, some customers have concerns about the noise it makes and the condensation that occurs inside the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 68 reviews
  • Pros mentioned:
    French doors

    Rated 5 out of 5 stars

    Perfect fit, great fridge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the clean look of our black stainless steel fridge. It matches the rest of our kitchen appliances well. We had a problem with the smaller space in our spot the old one was in. The height is perfect, and we have the same cubic foot space with it being a bit narrower. It has more depth. The french doors prevent me from having to get down on one knee, and straining to find stuff. A great buy at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Ice maker

    Rated 5 out of 5 stars

    Black stainless steel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It looks amazing, easy to clean and very roomy. The French door, bottom freezer is perfect. No bending and searching way in the back with pull out shelves. I never run out of ice

    I would recommend this to a friend
  • Pros mentioned:
    French doors

    Rated 4 out of 5 stars

    A nice looking refrigerator for a tight spot.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the style of this refrigerator. French doors, and an icemaker that doesnt appear to take up extra freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    French doors
    Cons mentioned:
    Condensation, Noise

    Rated 4 out of 5 stars

    Satisfactory Samsung Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a refrigerator that fit within a certain height restriction, and there aren't too many french door stainless options at a slightly shorter than standard height. This is one of them. I do appreciate the ability to open either door independently, although they do need to be pushed shut rather deliberately. The refrigerator is noisier than average, in my experience. While not constant, the humming/revving of the compressor can at times be irritating. One additional inconvenience is that condensation will form on the inside of doors when using the Energy Saver mode. Samsung is well aware of this, placing numerous warnings on the manuals and on the refrigerator itself about condensation and/or frost forming. Based on this and reviews read, I would imagine the Energy Saver mode can be used in about 2% of homes based on temperature, humidity, etc. I'm now running the refrigerator with Energy Saver mode off with no condensation problems. Overall, I've been satisfied with the refrigerator, but I'm sure there are better appliances for the price if you don't have any size restrictions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    French doors, Spacious

    Rated 4 out of 5 stars

    Great amount of capacity for small refrigerorator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a short refrigerator with a bottom freezer. There are not a lot of choices under 66 inch height, but this one offered french doors and larger capacity then any others. I was happily surprised with how much more I can get into the fridge in comparison to my last one. The cost was the same or cheaper than other single door+bottom freezer models too. The fridge is quiet and seems to be cooling efficiently. It is too soon to tell what the energy costs will be or if the unit will perform well over the long haul, but I have high hopes.

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Spacious

    Rated 5 out of 5 stars

    Great for a small fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lucked out with this refrigerator! We were very limited in choices due to the space available (we have cabinetry on 3 sides), but this fridge is perfect. Love the layout with the french doors on top and the freezer on bottom. Well organized and spacious for such a small footprint. Works perfectly, and is so quiet (our old fridge was extremely noisy, and would even tick!) Our only complaint is that the meat bin is very shallow, and really requires some dividers or something. We bought some shallow containers and it solved the issue. Another Samsung winner!

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Spacious

    Rated 5 out of 5 stars

    Great stylish fridge for small spaces

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have suffered with small, cheap fridges since moving to this house 32 years ago. Short of ripping out the cabinetry, there was no way to have a nice, standard size fridge with the opening we had. I was thrilled to find this one, which adds extra space by extending a few more inches into the room, and also has the updated French door and freezer drawer configuration I wanted. Since I was buying it to keep food cold/frozen, I didn't want to pay a lot for water/ice dispensers, computerization, and other miscellaneous bells and whistles, so I was happy to find a stylish, larger fridge at a reasonable price. I've had two "dog" fridges in the past, one that would randomly stop cooling and spoil the food, and one that constantly leaked water inside the fridge, so there was always a liquid layer of slime in and under the drawers. I read a few reviews by folks who said this model didn't cool, so I was a little leery, but after almost a month, I am thrilled with mine. The refrigerator and freezer sections both cooled down quickly so I was able to refill after only a couple of hours. The shelves and drawers are easy to remove to clean, and I repositioned a couple of shelves to allow for bottled drinks to stand on the bottom shelf. This still gave me plenty of room for shorter containers on the top two shelves. The door bins are deep enough for the standard square-footprint plastic gallon jug of milk or water (I didn't actually see that question or answer in the previous reviews). They are just a bit smaller than in my old fridge, as the sides taper down from the back. I can no longer get a gallon of milk, a bottle of wine, and a coffee creamer in one door bin. With the fridge being deeper, there is more space in the drawers and on shelves, but it's easy to see what's there with everything in the fridge at eye level. I love the freezer drawer concept; makes much more sense than piling up food on shelves in my previous top freezer compartment. There is one flaw with the ice bin, or maybe something I haven't figured out? The back of the bin has a cutout so that it can slide out past the ice maker when the top freezer drawer is pulled out. However if the bin fills, sometimes an ice cube or two is pushed off the top by the ice maker when the drawer is pulled out, and falls under the fridge. There is no way to get at it other than fishing under the fridge with a yardstick or pulling the whole thing out from the wall. My floor is tile so no biggie, but this would be a pain for someone with a hardwood floor. Also a word about installing the ice maker. Our previous connection was with flexible plastic tubing. The connection kit that pops up when you order this fridge doesn't work with this type of connection. I ordered the kit and now have to return it. The existing tubing was easy to connect to the new fridge. The black stainless finish looks great with my black glass front stove and dishwasher but is reflective enough to not be a massive black facade dominating the kitchen. The delivery guys warned me it is fragile, and said to clean it by wiping horizontally with a microfiber cloth dampened with mild soapy water. No harsh spray cleaners or scrubbers; they will damage the finish. I also displayed lots of kid artwork on my old fridge with magnets, and that's a no-no (which is actually good; it got pretty junky). The sides are black enamel-type finish, so I put tape over the magnet on my shopping list pad on one side, and purchased a plastic-coated magnetic towel rack for the other side, and they have worked out great with no scratching. All in all, I am very happy with this fridge, and would recommend it to anyone, especially if you are limited with a small space in your kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Size

    Rated 5 out of 5 stars

    Perfect size for small condo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is to replace my 20 year old refrigerator in a condo. Because of my kitchen size, it is hard to find a French door, 20+ cubic feet, height lower than 66" and width less than 30". All refrig on markets are either bloated size or old two door style. I am so glad Samsung making all that even into my price range. This sleek refrigerator makes my kitchen instantly appear modern. Now I hope Samsung quality can last as long as my old one. In addition, I am satisfied with BestBuy price match. I missed a sale on this model by one day so I had to buy it is full retail. Then two weeks later the sales returned after my purchase. I talked to BestBuy about this, who refunded the sales price difference immediately. I will return to buy BestBuy without worry about losing best price.

    I would recommend this to a friend
  • Pros mentioned:
    French doors

    Rated 5 out of 5 stars

    Kinda like Dr. Who's phone booth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first French door refrigerator that fits in the fridge area in my kitchen without requiring a remodel, or at least the removal of the over-the-fridge cabinet. Therefore, we've had an 18 cubic foot traditional fridge until now. This one is very nicely organized, shelves and bins move easily, so it accommodates items of all shapes and sizes. All the shelves and bins are clear so things are not getting lost. The freezer organization is wonderful! The ice maker doesn't take up much space. The crispers are doing their job, and I love the huge pantry drawer. The lighting in the fridge and freezer is bright and flat, and I am enjoying not having to shuffle things around to get the tall stuff that got scooted behind the light. It cools and freezes like a fridge should. We haven't yet been able to find our water line turn on valve, so I haven't tested the ice maker yet. While I am comparing this fridge to an old, no frills model, I believe that anybody with a small fridge hole in their kitchen would LOVE this fridge. It's the same exterior size as my old 18' model, but this one's got 20% more interior space and is so well organized that it seems even bigger - the interior space is all usable. We have a galley kitchen, so the french door model is nice because people can walk through the kitchen even when someone else has the fridge open. I've got dogs that like to sleep in front of the fridge, and since the freezer's on the bottom I'm not having to make them move every time I want something out of the fridge. It seems like a quality item. Time will tell. Hope it lasts because I love it.

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Spacious

    Rated 5 out of 5 stars

    Great for small places

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No noticeable noise, fits our small kitchen, French doors means you don't let cool air out of fridge, BIG freezer compartment, no bending over to get to veggies.

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Size

    Rated 4 out of 5 stars

    Great for small spaces

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have limited space for a refrigerator, we had ordered another one elsewhere that was back ordered for 5 months & would’ve required modifications to our cabinets. I saw this one & the measurements were perfect, no modifications needed. Guess it was a good thing the other wasn’t available! Plenty of room inside & the French doors are great, you don’t have to bend down to see what’s inside. Lots of storage on doors. The bottom freezer is deep & fairly spacious also. I wanted just a black refrigerator but this is black stainless & it’s fingerprint resistant. Led bright lighting inside & temperature can be changed by pressing a button. Freezer keeps food very cold! This looks good & runs pretty quiet but it seems to run all the time & we haven’t figured out why. Also the doors needed shims because there was a gap when closed & the panel wasn’t automatically closing. Doors require a push to close but at least you know they’re sealed. A nice fridge otherwise though.

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Spacious

    Rated 5 out of 5 stars

    Perfect for my space.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, meets all our needs. We needed under 67 inches in height, fits perfectly! Runs very quiet. Love the French doors.

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Spacious

    Rated 5 out of 5 stars

    Great compact fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect. Love the French doors and the lower drawer freezer. So much room for all our food, and it looks so nice too! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    French doors

    Rated 4 out of 5 stars

    Nice refrigerator for small space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator for its French doors, bottom freezer and total size from the website. We've only had it for 4 days but it's great so far! Lighting is wonderful. Accessibility good for frig. except pantry which is awkward. Two crispers above are actually sitting on the pantry so they jiggle whenever you open or close the pantry. I would have thought twice about that if I'd seen it firsthand. However, I called Samsung and they assured me that it wouldn't break. I also found out from them that the recommendation for temperature setting is 3 bars for both the freezer (-2degrees)and the refrigerator(38 degrees). Not mentioned in the manual so I note it here for you all. Frig. is easily organized though I would have liked maybe one shallow door shelf for smaller items. Wonderful to have most of the food at normal height. Freezer holds a lot especially since we didn't opt for ice maker. However, I'll need to get a few plastic baskets to organize better. It's quite deep.

    I would recommend this to a friend
  • Pros mentioned:
    French doors

    Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very nice. I like the french doors as you can get items without opening the whole door. With the freezer on the bottom most things for everyday are at waist high or above.

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Ice maker

    Rated 5 out of 5 stars

    Great Samsung Refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though this wasn’t our first choice when buying a fridge (due to size of opening, we had to return the first one), I’m very happy with this. It keeps everything very cold and fresh. Its automatic ice maker fills up the bin but also prevents children from making a mess on the floor like an external ice/water dispenser would. Also, I love the French door feature and the fact that the freezer is at the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    French doors

    Rated 5 out of 5 stars

    Fits the space available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a narrow refrigerator to fit between a cabinet and a wall. Also wanted a french door refrigerator to fit wider items. This fits our space and meets our expectations completely.

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Size

    Rated 5 out of 5 stars

    Good fit for a small space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a refrigerator that fit in an older kitchen with limited space. This machine fit while still giving us french doors and split glass shelves. We've had it for two weeks and so far so good. Space works for us; we like the convenience of french doors. The only frustration comes from having to spend more to get fewer features because of the size restriction.

    I would recommend this to a friend
  • Pros mentioned:
    French doors, Size

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to buy a new refrigerator. After doing some research apparently Samsung was the way to go . I went to my local BestBuy and hade a lengthy talk with my sales person. The model I was looking for was in stock but not on display. So he showed me the model the next size up as not to be buying without seeing it . As of right now I’m very happy with my choice .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so delighted to hear that you're happy with the refrigerator, PeteyBear! ^Jecca Samsung

  • Pros mentioned:
    French doors

    Rated 4 out of 5 stars

    Nice fridge for small spaces

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new fridge but wanted the French doors, with the height being limited this was the best fridge we could get. Looks good!!

    I would recommend this to a friend