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Customer Ratings & Reviews

Model:
UN32J5003EFXZA/AFXZA/BFXZA
SKU:
3813048
Your price for this item is $114.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 2990 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, easy setup, size, and light weight of the 32" Class (31-1/2" Diag.) - LED - 1080p - HDTV. They appreciate the great picture quality, affordable price, simple setup process, suitable size for small spaces, and light weight design. However, some customers have concerns about the volume, smart TV features, stand stability, and weak speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 2,990 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice for a first or extra LED TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, 2 HDMI hook-ups for your Cable and DVD. If you are hooking up a Roku or other Smart TV Device there are HDMI Splitters you can buy seperately to get more ports to plug into so you don't have to keep unplugging and switching devices. Or you can just hook them to the component jacks if you aren't all hung up on HD for everything. We got it for our childs room. Because of how thin LED TV's are, none really have great sound unless you pay K's. Investing in even a small sound system with speakers or soundbar can really enrich the sound quality of any television. We hook up our own speakers (with the component jacks), a roku a dvd player and a Wii U system using an HDMI splitter cable with 3 HDMI plugs on it. Essentially we turned it into a Smart TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage quality.... do. It purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality control I tried 3 LG headsets and each has been returned due to quality issues. My previous LG headset lasted 3 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good price value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this brand is good value on the $ it was exactly what I was looking 4

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is cracked and there are lines across it. !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after only a month, the tv stopped working. it cut off while watching it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend buying this TV for a Monitor. I return it the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died 28 days from purchase. Had to take it to a 3rd party for repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new tv perfect for a bedroom will enjoy it very much

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 1 out of 5 stars

    DON'T BUY OPEN BOX!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me say the TV itself is excellent (at least, the replacement is). I bought this as "open box", condition listed as "excellent". It was coming from the Northridge, CA store. What I got delivered was a disaster. It came in the original box, with styrofoam only on the bottom. This means the top of the TV was rattling back and forth in the box. Also, the only thing in the box was the TV...no manual, no remote or batteries, no power cord, no legs for the TV, NOTHING! There was tape on the box saying it had been "inspected". There was untampered plastic wrap around the box so I know nothing had been taken out during shipping. I took it back to my local Palmdale, CA store to replace. They checked and didn't have an "open box" item to replace it. They instead offered me a 10% discount on any TV. Since the TV had been on sale, and the "open box" was about $30 less than the sale price, I was now expected to pay considerably more for the same TV which was no longer on sale. I informed them an "open box" in "excellent condition" was available from their Glendale, CA store, and I was fine waiting a few days to get that one delivered, but they kept insisting my choices were a refund, or 10% discount on a new TV. I argued with them that this was not my fault, it was theirs (meaning Best Buys). They of course claimed it wasn't their fault (meaning PALMDALE Best Buys). I had to explain that when a customer gets something from Best Buy, whether it was their store, another store, or online, and the item received by the customer was not what was ordered, it was THEIR FAULT (the company Best Buy). I told them if they could not correct THEIR ERROR, I expected to receive a new TV at the same "open box" price...I should not be expected to pay more for their error. They said that couldn't be done. I offered to buy the TV at the new price, open it in the parking lot, and then return it for a refund so they WOULD have an "open box" in "excellent condition" to sell me. Finally a manager or supervisor came over and said to give her a few moments. She went to the back, and brought up a new TV to a cashier. I waited a few minutes, and was then told to go see that cashier, who told me she had cancelled my previous order, and was ringing up this new TV at no charge. So everything worked out well in the end. A few final comments. 1. I should never have had to go through this trouble. Someone at the Northridge Best Buy was incompetent, putting NOTHING but the TV itself in the box, using tape to seal it which read "inspected", and listing it as "excellent condition". 2. The Palmdale store should have ordered the "open box" item from the Glendale store to replace the returned one, rather than just telling me there were no "open box" items in the Palmdale store, and I could pay extra for a new TV. I had told them I was will to do this, and was willing to wait a few days for the new delivery. 3. Somewhere along the line, an apology would have been nice. From anyone at Best Buy. However, one employee did say, "I'm glad it wasn't one of our employees who did this". 4. I'm glad this finally worked out, but the end result should have been automatic. I should not have had to waste time fighting for what was right. My overall rating for the TV is 5-Star. My overall rating for Best Buy is 1-Star. Would I recommend this to a friend? For the TV, Yes. For buying an Open Box item ever again from Best Buy, NO! For dealing with Best Buy for any future purchases, we'll have to wait and see.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is pretty good for the money. I was looking for a 32" with 1080P and this works out great. Samsung has come a long way especially in the electronics area #TV's - Phones - Monitors etc.# So I would recommended this to a friend and I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Mercedes brand of TV's!!! SAMSUNG!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung doesn't disappoint even with their 32" models. Picture clarity is great and the sound is ideal for a tv this size. Excellent buy, replaced a new Sharp 32" Best Buy exclusive model that was purchased over the Xmas holiday then died right after. You can never go Wong with Samsung TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read a lot of great reviews and so far so good. Excellent picture quality. Extremely light and simple assembly. Also like that the power cord is easily replaceable as it uses a computer-like input to TV rather than being hard-wired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect Size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older 26" flat screen that had started to shut off the display intermittently. This TV was definitely plug and play from the start. It started through the set up prompts as soon as I had it set up and turned on and a few simple steps it was operating. The picture and clarity are great and it fit perfectly in the space where I wanted to set it up!! Terrific product at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung TV for the bedroom spectacular picture true blacks and whites are solid. This is my third Samsung TV and everyone I get is better then the last.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a larger TV for the bedroom. This is a great TV for that or anywhere that a larger one won't fit. Picture is great and the sound is OK once you tweak the settings a little bit. Can't beat the TV for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great no-frills TV for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1080p TV is full back-lit LED with great picture quality and clarity. If you want a non-smart TV with a fantastic picture; this one is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has good refresh and screen has great pic quality. Was a gift and she was thrilled with the clarity of the picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV for a great low sale price. Easy set-up, great color, clear sharp picture from any angle, very good sound. No blur ever. No need to change any settings, just selected the source (HDMI) and it worked instantly. Perfect size for living room. Then I bought a second one for the bedroom. Also, I attach an HDMI cable from my laptop computer to the second TV HDMI port. I can see a mirror of my laptop on the TV for movie watching and more. I like not having a smart TV and saved money. If I want to add that type of feature I can always get a Roku, Chromecast or whatever for under $50.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Watching it right now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Watching it right now. And I'm glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is still going strong after 5 years of having it.

    I would recommend this to a friend